12-6 Customer Information
Roadside Assistance
Program
For U.S. purchased vehicles, call
1‐800‐243‐8872; (Text telephone
(TTY): 1‐888‐889‐2438).
For Canadian purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
Customer Information 12-9
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
dealer's shuttle service, the expense
must be supported by original
receipts and can only be up to the
maximum amount allowed by GM
for shuttle service. In addition, for
U.S. customers, should you arrange
transportation through a friend or
relative, limited reimbursement for
reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be
supported by original receipts. See
your dealer for information regarding
the allowance amounts for
reimbursement of fuel or other
transportation costs.Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is
kept for an overnight warranty
repair. Rental reimbursement will be
limited and must be supported by
original receipts. This requires that
you sign and complete a rental
agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact
your dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at its
sole discretion.
Customer Information 12-13
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://
www.safercar.gov;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
INDEX i-5
Fuel (cont.)Gasoline Specifications . . . . . . . 8-54
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Low Fuel Warning Light . . . . . . . 4-22
Recommended . . . . . . . . . . . . . . . 8-54
Requirements, California . . . . . 8-54
System Messages . . . . . . . . . . . . 4-30
Fuel Economy Mode . . . . . . . . . . . 8-37
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . 9-34 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 9-34
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 9-37
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 8-54
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 4-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Odometer . . . . . . . . . . . . . . . . . . . . . 4-13
Speedometer . . . . . . . . . . . . . . . . . 4-13
Tachometer . . . . . . . . . . . . . . . . . . . 4-13
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 4-11 General Information
Service and Maintenance . . . . . 10-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 8-57
Vehicle Care . . . . . . . . . . . . . . . . . . . 9-3
Glove Box . . . . . . . . . . . . . . . . . . . . . . 3-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 12-5
H
Hazard Warning Flashers . . . . . . . 5-2
Head Restraints . . . . . . . . . . . . . . . . 2-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Bulb Replacement . . . . . . . . . . . . 9-30
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 5-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 5-2
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 9-30
High-Beam On Light . . . . . . . . . . 4-23
High/Low Beam Changer . . . . . . 5-1
Lamps On Reminder . . . . . . . . . 4-23
Heated Front Seats . . . . . . . . . . . . . 2-7
Heated Mirrors . . . . . . . . . . . . . . . . . 1-14 Heater
Engine Coolant . . . . . . . . . . . . . . . 8-31
High-Beam On Light . . . . . . . . . . . 4-23
Highway Hypnosis . . . . . . . . . . . . . 8-20
Hill and Mountain Roads . . . . . . . 8-20
Hill Start Assist (HSA) . . . . . . . . . 8-41
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 2-12
I
Ignition Positions . . . . . . . . . . . . . . 8-28
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Immobilizer . . . . . . . . . . . . . . . . . . . . 1-13
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 2-39
Instrument Cluster . . . . . . . . . . . . . 4-12
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 3-1
Instrument Panel Overview . . . . . 4-4
Introduction . . . . . . . . . . . . . . . . . . .iii, 6-1
i-6 INDEX
J
Jump Starting . . . . . . . . . . . . . . . . . . 9-69
K
Key and Lock Messages . . . . . . . 4-31
Keyless EntryRemote (RKE) System . . . . . . . . 1-3
Keyless Entry System . . . . . . . . . . 1-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
L
Labeling, Tire Sidewall . . . . . . . . . 9-40
Lamps Daytime Running (DRL) . . . . . . . 5-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Exterior Controls . . . . . . . . . . . . . . . 5-1
License Plate . . . . . . . . . . . . . . . . . 9-33
Malfunction Indicator . . . . . . . . . 4-16
On Reminder . . . . . . . . . . . . . . . . . 4-23
Reading . . . . . . . . . . . . . . . . . . . . . . . 5-4
Lap-Shoulder Belt . . . . . . . . . . . . . 2-17 LATCH System
Replacing Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . 2-51
Latch, Lower Anchors and Tethers for Children . . . . . . . . . . 2-45
Liftgate Carbon Monoxide . . . . . . . . . . . . . . 1-8
Light StabiliTrak
®OFF . . . . . . . . . . . . . 4-20
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Illumination Control . . . . . . . . . . . . 5-4
Lights Airbag Readiness . . . . . . . . . . . . . 4-15
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 4-20
Charging System . . . . . . . . . . . . . 4-16
Cruise Control . . . . . . . . . . . . . . . . 4-24
Engine Oil Pressure . . . . . . . . . . 4-22
Flash-to-Pass . . . . . . . . . . . . . . . . . . 5-2
Fog Lamps . . . . . . . . . . . . . . . . . . . 4-23
Fuel Economy . . . . . . . . . . . . . . . . 4-22
High-Beam On . . . . . . . . . . . . . . . . 4-23 Lights (cont.)
High/Low Beam Changer . . . . . . 5-1
Low Fuel Warning . . . . . . . . . . . . 4-22
Safety Belt Reminders . . . . . . . . 4-14
Security . . . . . . . . . . . . . . . . . . . . . . 4-23
Tire Pressure . . . . . . . . . . . . . . . . . 4-21
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 4-21
Traction Off . . . . . . . . . . . . . . . . . . . 4-20
Locks Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Power Door . . . . . . . . . . . . . . . . . . . . 1-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Loss of Control . . . . . . . . . . . . . . . . . 8-7
Low Fuel Warning Light . . . . . . . . 4-22
Lower Anchors and Tethers
for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 2-45
Lumbar Adjustment . . . . . . . . . . . . . 2-5 Front Seats . . . . . . . . . . . . . . . . . . . . 2-5
INDEX i-11
T
Tachometer . . . . . . . . . . . . . . . . . . . . 4-13
TaillampsBulb Replacement . . . . . . . . . . . . 9-32
Text Telephone (TTY) Users . . . 12-4
Theft-Deterrent Systems . . . . . . . 1-13 Immobilizer . . . . . . . . . . . . . . . . . . . 1-13
Time . . . . . . . . . . . . . . . . . . . . . . 4-9, 4-10
Tires Buying New Tires . . . . . . . . . . . . . 9-54
Chains . . . . . . . . . . . . . . . . . . . . . . . . 9-58
Changing . . . . . . . . . . . . . . . . . . . . . 9-61
Compact Spare . . . . . . . . . . . . . . . 9-68
Designations . . . . . . . . . . . . . . . . . 9-42
Different Size . . . . . . . . . . . . . . . . . 9-55
If a Tire Goes Flat . . . . . . . . . . . . 9-59
Inflation Monitor System . . . . . . 9-49
Inspection . . . . . . . . . . . . . . . . . . . . 9-52
Messages . . . . . . . . . . . . . . . . . . . . 4-33
Pressure Light . . . . . . . . . . . . . . . . 4-21 Tires (cont.)
Pressure Monitor System . . . . . 9-47
Rotation . . . . . . . . . . . . . . . . . . . . . . 9-52
Sidewall Labeling . . . . . . . . . . . . . 9-40
Terminology and
Definitions . . . . . . . . . . . . . . . . . . . 9-43
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 9-56
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 9-57
Wheel Replacement . . . . . . . . . . 9-57
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 9-53
Towing
Driving Characteristics . . . . . . . . 8-58
Equipment . . . . . . . . . . . . . . . . . . . . 8-63
General Information . . . . . . . . . . 8-57
Recreational Vehicle . . . . . . . . . . 9-72
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 8-61
Trailer Sway Control (TSC) . . . 8-64
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 9-72 Traction
Control System (TCS) . . . . . . . . 8-41
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 4-21
Off Light . . . . . . . . . . . . . . . . . . . . . . 4-20
Trailer Sway Control (TSC) . . . . . . . . . . 8-64
Trailer Towing . . . . . . . . . . . . . . . . . 8-61
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 8-35
Fluid, Automatic . . . . . . . . . . . . . . 9-12
Messages . . . . . . . . . . . . . . . . . . . . 4-33
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 12-8
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Turn Signal Bulb Replacement . . . . . . . . . . . . 9-32