2010 CHEVROLET CORVETTE ESP

Temperature–A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the
material of the tire to degenerate and reduce
tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to
a level of performance which all passenger car
tires must meet under the Federal Motor Safety
Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory
test wheel than the minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in
combination, can cause heat buildup and possible
tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned and
balanced carefully at the factory to give you the longest
tire life and best overall performance. Adjustments
to wheel alignment and tire balancing will not be
necessary on a regular basis. However, if you notice
unusual tire wear or your vehicle pulling to one side
or the other, the alignment might need to be checked.
If you notice your vehicle vibrating when driving on
a smooth road, the tires and wheels might need to
be rebalanced. See your dealer/retailer for proper
diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly
rusted or corroded. If wheel nuts keep coming loose,
the wheel, wheel bolts, and wheel nuts should be
replaced. If the wheel leaks air, replace it (except some
aluminum wheels, which can sometimes be repaired).
See your dealer/retailer if any of these conditions exist.
Your dealer/retailer will know the kind of wheel
you need.
Each new wheel should have the same load-carrying
capacity, diameter, width, offset, and be mounted the
same way as the one it replaces.
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If a Tire Goes Flat
It is unusual for a tire to blow out while you are driving,
especially if you maintain the tires properly. If air goes
out of a tire, it is much more likely to leak out slowly.
See Tires
on page 6‑62for additional information.
But if you should ever have a blowout, here are a few
tips about what to expect and what to do:
If a front tire fails, the flat tire creates a drag that pulls
the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake
to a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would
use in a skid. In any rear blowout remove your foot from
the accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.
The vehicle has no spare tire, no tire changing
equipment, and no place to store a tire. The vehicle, when new, had run-flat tires. This type of
tire can operate effectively with no air pressure, so you
will not need to stop on the side of the road to change
a flat tire. You can just keep on driving. The shorter
the distance you drive and the slower the speed, the
greater the chance that the run-flat tire will not have to
be replaced. Run-flat tires perform so well without any
air that a Tire Pressure Monitor System (TPMS) is used
to alert you if a tire has lost pressure. See
Run-Flat
Tires
on page 6‑69and Tire Pressure Monitor Systemon page 6‑72.
{WARNING:
Special tools and procedures are required to
service a run-flat tire. If these special tools and
procedures are not used you or others could
be injured and the vehicle could be damaged.
Always be sure the proper tools and procedures,
as described in the service manual, are used.
To order a service manual, see Service Publications
Ordering Information on page 8‑16.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of the vehicle
will be resolved by the dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE : Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager. STEP TWO :
If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Chevrolet Customer Assistance Center
at 1-800-222-1020. In Canada, call General Motors
of Canada Customer Communication Centre at
1-800-263-3777 (English), or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or
the plate at the top left of the instrument panel
and visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest following Step One first.
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.Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at any
time without notification.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an
owner or driver if they decide the claims are made too
often, or the same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery: Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.Lock‐Out Service: Service is provided to unlock
the vehicle if you are locked out. A remote unlock
may be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
.Emergency Tow From a Public Road or
Highway: Tow to the nearest Chevrolet dealer
for warranty service, or if the vehicle was in a
crash and cannot be driven. Assistance is also
given when the vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service is provided to change
a flat tire with the spare tire. The spare tire,
if equipped, must be in good condition and
properly inflated. It is the owner's responsibility
for the repair or replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service is provided to jump
start a dead battery.
8-8

Services Not Included in Roadside
Assistance
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles driven on a
non-public road or highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery: Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Routing Service: Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
There is a limit of six requests per year. Additional
travel information is also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and Assistance: Must
be over 250 km from where your trip was started to
qualify. General Motors of Canada Limited requires
pre-authorization, original detailed receipts, and a
copy of the repair orders. Once authorization has
been received, the Roadside Assistance advisor
will help you make arrangements and explain how
to receive payment.
.Alternative Service: If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
8-9

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement will
be limited and must be supported by original receipts. This requires that you sign and complete a rental
agreement and meet state/provincial, local, and rental
vehicle provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not
be available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
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.If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver's name,
the service's name, and the phone number.
.Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you keep
these items in your vehicle.
.Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver's license number, vehicle license
plate, vehicle make, model and model year,
Vehicle Identification Number (VIN), insurance
company and policy number, and a general
description of the damage to the other vehicle.
.If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a
copy of the report for a nominal fee. In some
states/provinces with “no fault”insurance laws, a
report may not be necessary. This is especially
true if there are no injuries and both vehicles are
driveable.
.Choose a reputable collision repair facility for
your vehicle. Whether you select a dealer/retailer
or a private collision repair facility to fix the
damage, make sure you are comfortable with
them. Remember, you will have to feel comfortable
with their work for a long time.
.Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
8-14

Important:EDR data is recorded by your vehicle only if
a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as
law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM's defense of litigation
through the discovery process; or, as required by law. Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.
OnStar®
If the vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
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