If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
Slowly and cautiously spin the wheels to free thevehicle when stuck in sand, mud, ice, or snow. SeeRocking Your Vehicle to Get It Out on page 6!30.
If the vehicle has a traction system, it can often helpto free a stuck vehicle. Refer to the vehicle's tractionsystem in the Index. If stuck too severely for the tractionsystem to free the vehicle, turn the traction system offand use the rocking method.
{WARNING:
If the vehicle's tires spin at high speed, they
can explode, and you or others could be injured.
The vehicle can overheat, causing an engine
compartment fire or other damage. Spin the
wheels as little as possible and avoid going above
55 km/h (35 mph) as shown on the speedometer.
For information about using tire chains on the vehicle,seeTire Chains on page 7!78.
Rocking Your Vehicle to Get It Out
Turn the steering wheel left and right to clear the areaaround the front wheels. Turn off any traction or stabilitysystem. Shift back and forth between R (Reverse) and aforward gear, spinning the wheels as little as possible.To prevent transmission wear, wait until the wheels stopspinning before shifting gears. Release the acceleratorpedal while shifting, and press lightly on the acceleratorpedal when the transmission is in gear. Slowly spinningthe wheels in the forward and reverse directions causesa rocking motion that could free the vehicle. If that doesnot get the vehicle out after a few tries, it might needto be towed out. Recovery hooks can be used, if thevehicle has them. If the vehicle does need to betowed out, seeTowing Your Vehicle on page 6!38.
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Cadillac Technician Roadside Service
(U.S. only)
Cadillac's exceptional Roadside Service is morethan an auto club or towing service. It provides everyCadillac owner in the United States with the advantageof contacting a Cadillac advisor and, where available, aCadillac trained dealer technician who can provideon-site service.
A dealer technician will travel to your location withina 30 mile radius of a participating Cadillac dealership.If beyond this radius, we will arrange to have yourcar towed to the nearest Cadillac dealership. Eachtechnician travels with a specially equipped servicevehicle complete with the necessary Cadillac parts andtools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting or changing of snow tires,chains, or other traction devices.
.Towing or services for vehicles driven on anon-public road or highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery:Reimbursement is approximately$5 Canadian. Diesel fuel delivery may berestricted. Propane and other fuels are notprovided through this service.
.Lock-Out Service:Vehicle registrationis required.
.Trip Routing Service:Limit of six requestsper year.
.Trip Interruption Benefits and Assistance:Pre-authorization, original detailed receipts, and acopy of the repair orders are required. Onceauthorization has been received, the RoadsideAssistance advisor will help you makearrangements and explain how to receive payment.
.Alternative Service:If assistance cannot beprovided right away, the Roadside Assistanceadvisor may give you permission to get localemergency road service. You will receive payment,up to $100, after sending the original receipt toRoadside Assistance. Mechanical failures may becovered, however any cost for parts and laborfor repairs not covered by the warranty are theowner responsibility.
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