2010 AUDI Q7 Owner´s Manual

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Windows
Clear vision to all sides.
Clean all windows regularly to remove road film and carwash
wax buildup.
- Remove snow from windows using a brush.
- Use a plastic ice scraper to remove ice from windows and
mirrors.
- Remove other residue on the w indows with a spray-on
glass cleaner .
- Wipe the windows dry with a clean piece of cloth or
kitchen paper towel.
T he best way to remove snow from w indows and mirrors is to use a
brush. Use a non-abrasive plastic ice s craper - be tter st ill, a spray
deicer -to remove ice from windows and mirrors.
Th e w indows must not be cleaned with insect remover or wax since
these can interfere with the function of the w indshield wiper blades
(chatte r) .
Oil, grease, or silicone residue can be removed with glass cleaner or
s ili cone remover. Howeve r, wax residue requires the use of a specially
formulated solvent . Please contact your author ized Aud i dealer for
advice on safe products for wax remova l.
W indows shou ld also be cleaned on the inside at regu lar i nte rvals.
Never dry windows w ith the same chamo is that you use to dry painted
surfaces. Wax res idue on the chamois ca n impa ir v is ion t hrough the
windows .
& WARNING
• Alw ays read and h eed all WARNINGS and other information
~ page 274 .
Safety first
& WARNING (continu ed)
• The windshield must not b e tre ated with w ater-repellent
m aterial s. They c an increa se g lare und er poor visibilit y condit ions
s uch as w etnes s, dar kne ss, or when the sun i s low on the ho rizon .
In addition, they can cau se the wind shi eld wip ers to chatter.
0 Note
• Never use warm o r hot wate r to remove snow and ice from
windows and mirrors . This could cause the glass to crack.
• To prevent damage to the w ires of the rear defogger, do not place
any adhesive stickers on the inside of the rear window over the wires.
• T o help prevent dirt from scratching the w indow, always scrape in
a forward direction - pushing the scraper away from you - never back
and forth .•
Weatherstrips
Complete car care includes the weatherstrips as well .
-Apply a suitable rubber conditioner to the weatherstrips
from time to t ime .
To be able sea l properly, the weatherstrips around the hood, doors,
rear l id, etc. must remain pliable . Spray the weatherstrips with sili­
cone or coat t hem with talc um powder or g lycerine to retain the flex­
ibility of the rubber and to p ro tect them agai nst free zing in the
winter .
& WARNING
Alway s read and heed all WARNINGS and other inform ation
~ page 274 .
Vehicle care Technical data

-Cleaning and protection
-----=---=----------------------------------------
(I] Tips
Keep silicone sprays off the windshield to avo id wipe r smear in ra in. •
Cast (light) alloy wheels
Cast (light) alloy wheels require special care.
- Wash the whee ls with a sponge or hose brush every o ther
wee k.
- For deep cleaning afterwards, use on ly a ded icated
acid­
free cast a lloy wheel c leaner .
- Rub a coat of
liquid wax onto the rim s every three m onth .
B e su re to re ach an d treat all part s o f the rim .
To preserve th e decorat ive ap pea rance of the cast a lloy whee ls, some
special care is necessary. In a ddition to road dirt and sa lt, brake dust
is a lso co rro sive . If left o n fo r to o long, brake dust ca n ca use pi tting.
Use only spec ial
acid -free clea ners formulated fo r a lloy r ims . Safe
pro duct s are available at your author iz ed Audi de aler. Neve r leave the
cleaner on t he rims longer than spec ified on t he label. If not rinsed
off promptly , the acid conta ined in some cleaners can attack t he
t hreads on the wheel bolts .
N ever use abrasive or metal po lish ing cleaning agents.
If the protec ­
t ive c oating ha s b een ch ipped, e.g. by k icked up ro ad dir t, touch it up
as soon as possible.
& WARNING
• Moisture and ice on brakes may affect braking efficiency
=> page 255, "General information ". Test the brakes carefully
each time you wash the vehicle.
• Always read and heed all WARNINGS and other information
=> page 274 . •
Body cavity sealing
Th e body c avity s ealing do es no t n eed to b e chec ked.
All body cavit ies which co uld be affected by cor rosion have been tho r­
ough ly pr ote ct ed at th e f actor y.
Thi s sea ling does no t req uire any in spect ion or addit ional t reat men t.
If any wax sho uld seep out of the cavity when t he ambient tempera ­
ture is high , it can be re m ov ed with a plastic sc rap er and a sui table
solvent.
& WARNING
Solvents can be dangerous.
• Benzine is flammable and toxic. If you use benzine for
removing the wax , keep sparks , flame and lighted cigarettes
away. Never dump benzine on the ground, into open streams or
down sewage drains.
• Be sure to observe all safety and environmental regulations.
Follow all instructions on the container.
• Always read and heed all WARNINGS and other informat ion
:=> page 274 . •
Chassis
H av e t he und erc oat ing ch ecke d for damag e from tim e to
tim e.
Th e lower body sh ell of yo ur A udi is a lso thoro ughly prot ected against
corrosion.
Any d am age to th e u ndercoat ing cau sed by ro ad haz ards sho uld be
repaired promptly.
& WARNING
Too much undercoat ing in the wrong places can cause a fire .

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& WARNING (co ntinued )
• Do not apply additional underco ating or rustproofing on or
near th e exhaust manifold, exhaust pipes, catalytic converter or
heat shields. While driv ing, the substance us ed for undercoating
could overheat and cause a fire .
• Always read and heed all WARNINGS and other information
:::>page 274. •
Exhaust tail pipes
Road salt and other co rrosive materials w ill damage the mate rial in
t he exhaus t tai l pipes if they a re not cleaned regula rly. Do no t clean
t he ta il pipes wi th whee l cleaner, pain t po lish , chrome polish o r ot her
abras ive cleaners. C lean the ta il pipes w it h car care products that are
suitable for sta in less stee l.
Your authori zed Audi dealer can provide clean ing products that have
bee n teste d an d a pproved for your ve hicle.•
Care of interior
MMI display
- Clean th e MM I dis pla y w ith a so ft clean clot h and an LCD
cleane r.
T he MM I display ca n be cleaned with a professiona lly available "LCD
cl eaner". The cloth sho uld be sligh tly dampened with the cleaning
fluid to clean t he d isp lay.
0 Note
T o avoid scra tch ing the MMI display, you should never clean it dry .•
Safety first
MMI control console
- First clean t he MMI co ntrol console w it h a bru sh to
r e mov e dust from th e h ousin g.
- Then wi pe the MMI co ntrol co nsole w ith a clea n, soft,
slightly da mp c loth .
The MMI control conso le sho uld be clea ned with a brush first so that
no dirt is trapped betwee n the buttons and the ho usin g. We re com ­
mend g iv ing t he M MI co ntro l co nsole a final w ipe wi th a cloth mo ist­
ened w ith wate r and dish washing detergent .
0 Note
To prevent damage, make s ure that no fluid ever gets into the MMI
contr ol console. •
Aluminum trim
Use only neutral-pH products to remov e spo ts and deposits from
al uminum surfaces . Chrome care pro ducts and al ka line cleaners w ill
a tta ck al umi num su rfaces and c an damage them ove r time .
& WARNING
Always read and heed all WARNINGS and other information
=>page 274. •
Fabrics and fabric coverings
Fabrics and fabr ic coverings (e.g . seats , d oor trim p anels, et c.) s hou ld
be cleaned at regular interva ls with a vacuu m cleaner . T hi s removes
s u rface di rt part icles which co uld become embedded in the fabr ic _,,,
Vehicle care Technical data

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through use. Steam cleaners should not be used , because the steam
t ends t o push the dirt d eeper into the fa bric and lock it th ere.
Normal cleaning
Genera lly, we re commen d using a soft sponge or a lin t-free
m icrofiber cloth to the clean fabric. Brushes should on ly be used fo r
c arpets and floor m ats, s ince other fabric sur faces could be harmed
by brushes .
N orma l s ur face sta ins can be cleaned using a comme rcially avai lab le
foam cleaner . Spread t he foa m on the surface of the fabr ic w it h a soft
sponge and work it in gently . Do not saturate the fabr ic. T hen pat the
fo am dr y usin g abso rbent, dr y cl oths (e.g. microfibe r cl ot h) a nd
vacuum it afte r it has dr ied comp lete ly.
Cleaning stains
Sta ins caused by beverages (e.g. coffee, fruit ju ice, etc.) can be
treated with a mild detergen t so lutio n. Apply th e det ergent solut io n
w ith a sponge. In the case of stubborn stains, a dete rgent paste can
be applied dire ctly to t he s tain and wor ked in to the fabric . A fter­
wa rds , use copious amo unts of clean water to remove the rema ining
deter gent . App ly th e wa ter w ith a damp cloth o r spo nge and pa t the
fabric d ry with an absorbent, dry cloth .
Sta ins from choco late or makeup sho uld have dete rgent paste (e.g .
ox-gall soap) ru bbed into them. Afterwards, remove the soap w ith
water (damp spo nge).
Alcoho l can be used to treat st ains fro m gre ase, oil, lips tick or a ba ll­
point pen . Melted g rease o r dye must be patted off us ing absorbe nt
m ate rial. It may be ne cess ary to re tre at th e ar eas wi th deterge nt
paste a nd water .
In the case of genera l soiling of the upholste ry and cover mater ia l, we
reco mmen d hir ing a spec ialist th at has the equ ipment to clean the
seat covers and other fa bric surfaces by shampooing and s pray
ex tra ct io n.
& WARNING
Always read and heed all WARNINGS and the informat ion
:=> page 274 .
W Tips
Ope n Velc ro fasteners on yo ur clothin g can damage the seat cover .
Please make sure that Velc ro fasteners are closed. •
Plastic parts and instrument panel
Always use a clean cloth moistened in clear water to clea n these
areas . For persistent dirt use an A udi approve d
solvent-free plastic
cleaner/protectant .
& WARNING
Solvents can change the properties of some plastics and make it
harder for the airbag to deploy.
• Never clean the instrument panel or the su rface of airbag
module s with cleaning produ ct s that contain solvents.
• Products containing solvents will make the surface of this part
porous.
• Seriou s injuries can result if plast ic parts come loose when the
airbag is deployed .
• Always read and heed all WARNINGS and other information
:=>page 274 .
0 Note
Cleaning agents conta ining solvents will a ttack the material and can
change the way it behaves .•

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Appli es to veh icles : with n atural leathe r
Natural leather
Audi makes great efforts to maintain the properties,
na tural look and feel of interior leather .
General
We offer many different types of leather on our vehicles . Most are
different types of nappa leather, which has a smooth s urface and
comes in various colors.
Th e intensity of the color determines the visual cha racter istics and
appearance .
If the surface of the leat her has a typical natural look,
then the leather is a nappa leather that has been left in a relatively
natura l condition. This leathe r offers pa rticu la rly good comfo rt and
breathes wel l. Fine veins, closed gra ins, insect b ites, sk in fo lds, and
s u btl e var iations in co lor remai n visible . These c harac ter istics demon ­
strate that the mater ial is natural.
N atural nappa leather is not covered by a color fin ish . It is the refore
more sensitive to soiling and wea r, which is something you need to
consider if children, animals or other factors might prove to be partic ­
ular ly hard on the leather .
By contrast, leather types that are covered by a colored fin ish layer
are more dur able. This h as a pos it ive e ffect on t he leather 's resist ance
to wear and so iling in daily use . On the other hand, the typical charac­
t eris tics of na tura l leather are ba rely o r not app aren t. H oweve r, this
does not mean that the leather itself is of inferior quality.
Care and handling
Because of the exclusive nature of the types of leather that Audi uses
and the ir un ique properties (such as sensitivi ty to oils, gre ase, soiling,
etc.), you will need to be somewhat careful with these leathe rs, a nd
a ce rtain type of care is req uired. For example, dark clo thing mate ­
r ials can discolor leather seats (especially if such clothing is damp and
was not dyed cor rect ly). Dust and dirt particles in pores, folds, and
seams can have a n ab rasive effect and ca n damage the leathe r
surface as well as weaken seams.
Safety first
The leather should be cleaned regularly as needed . After having been
used for a rela tively long time, yo ur leat her seats w ill acq uire a rich
aged fi nish. This is a characteristic of natural leather and a s ign of
true quality .
I n orde r to maintain the va lue of this nat ural p rodu ct over t he life of
your vehicle, you should fo llow the recommendations be low:
0 Note
• To keep your leather from b leach ing out, do not allow it to be
exposed to b right s unl igh t fo r long pe riod s of time. If yo u have to
leave t he veh icle parked outside for long periods, cover the leather to
protect it from direct exposure to sunlight.
• Sharp objects on cloth ing, such as zippers, rivets or sharp pieces
on belts can le ave pe rm an ent sc ratches o r scrape mar ks on the
surface of the leather.
[I] Tips
• After each t ime you clean the leather and at regular intervals, use
a leathe r preservat ive creme that con tains UV -bloc ke rs and that
works into the leather. This creme will nourish and mo istur ize the
leather, helping it to b reathe and s tay supp le . It also he lps to build up
a p rotect ive coa ting on the surface .
• C lean the leather every 2 -3 months, a nd clean any areas that get
soiled .
• Remove fresh marks made by ballpoint pens, ink, lipstick, shoe
polish, etc . as soon as poss ible.
• P reserve t he colo r of t he lea ther as needed by us ing a specia l
co lored leather care creme to touch up areas of uneven color. •
Vehicle care Technical data

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Applies to vehicles : w ith natural leather
Cleaning and caring for leather upholstery
and trim
Natural leather requires special care and attention.
Normal cleaning
-Clean so iled areas with a slightly moistened cotton or
woolen cloth .
More stubborn dirt
- More stubborn dirt can be removed using a cloth satu­
rated with a mild soap solution (2 tablespoons mild liquid
soap).
- Never allow the soap solution to saturate the leather, and
make certain that no water soaks into the seams.
-Wipe off the soap solution with a soft, dry cloth.
Cleaning spots
- Remove fresh water-based spots (such as coffee, tea,
juices, blood) with an absorbent cloth or paper towel.
- Remove fresh
grease or oil-based spots (such as butter,
mayonnaise, chocolate) with an absorbent cloth or paper
towel, or use the cleaner from the leather care kit if the
spot has not yet penetrated into the surface of the
leather.
- Use an oil/grease dissolving spray, if
oil/grease spots
have dried on .
-Remove specific kinds of spots (ballpoint pen, felt marker,
fingernail polish, water-based paint, shoe polish, etc .)
with a spot remover specifically formulated for leather.
Leather care
- Every half year use an approved leather care product
(available from your authorized Audi dealer) to care for
the leather.
- Apply the product very sparingly .
- Wipe it off with a damp cloth .
If you have any questions about cleaning and caring for the leather in
your vehicle, it is best to contact your author ized Audi dealer, who will
be glad to help you and tell you about our fu ll range of leather care
products, such as:
• Leather cleaning and care kit
• Creams to care for colored leather
• Spot removers for ba llpoint pens, shoe polish, etc.
• Oil/grease dissolving spray
• New and upcoming products .
& WARNING
Always read and heed all WARNINGS and other information
~ page 274.
0 Note
• Never use chemical so lvents (e.g. lighterfluid, turpentine), waxes,
shoe po lish or simi lar products on the leather surfaces in your Aud i.
• To avoid damage, hav e stubborn stains removed by a commercial
cleaning specialist .•

-----------------------------------------~C~le~a~n~i~n~g~a!..!n..!:d~pEr~o~t~e~c~t:.!i~o~n:!..._ __
App lies to vehicles : with Alcantara up hols tery
Cleaning Alcantara ® (synthetic suede)
Removing dust and dirt
- Mois t en a c loth, squee ze out excess water a nd wip e down
the seat su rfaces .
Removing stains
- Moisten a cloth with lukewarm water or wi th diluted ethyl
(rubbing) alcohol.
- Dab at t he s tai n. Start a t the ou tside and work inwards.
- O nce the stain is no longer v isibl e, use a soft dry clot h or
tissue to soak up the moist ure .
Do not use leathe r clean ing p roduc ts on Alcanta ra.
You may us e a suitable shampoo for r emoving dus t and d irt.
Dust and grit in the pores and seams can sc ratch and damage the
s u rface . If the car is left s tanding in the su n fo r long pe riods, the
Alcantara should be protected against direc t su nlight to prevent it
from fading . Slight co lor var iat ions will develop in norma l use and are
not a n indic a tion of mater ial deter io ration .
0 Note
• Never use chem ical solven ts (e .g . lighte r fluid, turpen tine), waxes ,
shoe po lish or simi lar p roducts on A lcantara ® sur faces .
• T o avo id damage , have st ubbor n sta ins removed by a commerc ia l
cl eaning s pecialist .
• Do no t use brushes, s tiff sponges o r sim ilarly abrasive clea ning
aids .•
Safety first
Safety belts
On ly well -m aintai ned saf ety belts wor k relia bly when
n ee ded.
K ee p be lts cl ean .
- F or cleani ng, use a mi ld soap a nd water sol ution. Let bel ts
dry t ho ro ug hly a nd away fro m direct s unligh t.
- Do not a llow i nertia ree l safety belts to retract befo re th ey
a re co mpletely dry.
- Check t he cond it io n of yo ur safety belts
regularly.
Heav ily so iled s afety be lts may not retra ct properly .
& WARNING
Damaged safety belts can break in a crash.
• Anything that might damage your safety belts could mean
that you and your passengers would not be adequately protected
in an accident.
• Safety belt performance depends on correct installation . Never
remove belts from the vehicle to clean them .
• Do not use chemical cleaning agents, bleach or dyes. They have
corrosive properties which weaken the webbing.
• When cleaning your safety belts, inspect them for damage. If
you di scover damage , see your authorized Audi dealer .
• Always read and heed all WARNINGS and other information
~page 274 . •
Vehicle care Technical data

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Engine compartment
Be especially careful when cleaning the engine compa rt­
men t.
Always switch off the ignition before cleaning the engine=:>& .
Plenum panel
Remove leaves from the plenum panel in front of the win dshi eld
unde r th e eng ine hood . T hi s prevents the water d rain holes from
becoming b locked, and it prevents debris from entering the vehicle
inter io r th rough the heat ing and vent ilation ducts .
Corrosion protection
The eng ine compartment and transmission have been cor rosion­
protected at the factory.
Good ant i-cor rosion treatment is very impo rtant , pa rtic ular ly in the
w inter . If the vehicle is frequently driven on sa lt treated roads, the
en tire eng ine compar tment and plenum p anel sho uld be thoroug hly
cleaned at the end of winter and retreated to prevent salt damage. At
t he same t ime, the underside of the vehi cle should be washed as well.
If the e ng ine compartment is clea ned at any t ime with grease
removing so lutions
2l , or i f you have the engine washed , the anti ­
co rros io n treatment is a lmost a lways removed as w ell.
It is t herefore
essential to have a long-last ing corrosion p rotect ion reapplied to all
surfa ces, seams, jo ints and compo nents in the engi ne co mpa rt ment .
& WARNING
Be aware: The engine compartment of any motor vehicle is a
potentially hazardous area .
• Before working in the engine compartment, be sur e to read the
information =:>
page 286.
2
l Use on ly th e co rr ect clean ing so lut ions. Never use gaso line or diese l fuel.
& WARNING (c on tinued )
• Before reaching into the front plenum panel , alway s remove
the ignition key. Otherwise, the windshield wiper system could unintentionally be switched on , possibly causing personal injury
from the moving wiper linkage.
• Never reach into the area around or touch the radiator fan. The
auxiliary fan is temperature controlled and can switch on suddenly
· ev en when the ignition is off.
• Do not wash, wax or dry the engine with th e engine running.
Moving or hot pa rts could injure you.
• Do not clean the underside of the chass is, fenders, wheel
covers, or other hard to reach part s without protecting your hands
and arm s. You may cut yourself on sharp-edged metal parts.
• Always read and heed all WARNINGS and other information
=:> page 274. •