Maintenance Footnotes
(a)A fluid loss in any vehicle system
could indicate a problem. Have the
system inspected and repaired
and the fluid level checked. Add fluid
if needed.
(b)If driving regularly under dusty
conditions or in high-polluted
regions, replace the filter at each
engine oil change.
(c)Inspect brake lines and hoses for
proper hook-up, binding, leaks,
cracks, chafing, etc. Inspect disc
brake pads for wear and rotors for
surface condition. Inspect other
brake parts, including calipers,
parking brake, etc.
(d)Inspect front and rear suspension
and steering system for damaged,
loose, or missing parts or signs of
wear. Inspect power steering cables
for proper hook-up, binding, cracks,
chafing, etc. Inspect power steering
hydraulic lines and hoses for proper
hook-up, binding, leaks, cracks,
chafing, etc.(e)Inspect hoses and have them
replaced if they are cracked,
swollen, or deteriorated. Inspect all
pipes, fittings and clamps; replace
with genuine parts as needed.
To help ensure proper operation,
a pressure test of the cooling system
and pressure cap and cleaning
the outside of the radiator and
air conditioning condenser is
recommended at least once a year.
(f)Inspect wiper blades for wear,
cracking, or contamination.
Clean the windshield and wiper
blades, if contaminated. Replace
wiper blades that are worn or
damaged. See Windshield Wiper
Blade Replacement on page 9-21
and “Windshield and Wiper Blades”
in Exterior Cleaning on page 9-76.
(g)Make sure the safety belt
reminder light and safety belt
assemblies are working properly.
Look for any other loose or
damaged safety belt system parts.
If you see anything that might keep
a safety belt system from doingits job, have it repaired. Have any
torn or frayed safety belts replaced.
Also see Airbag System Check
on page 1-37.
(h)Lubricate all key lock cylinders,
door hinges and latches, hood
hinges and latches, and trunk lid
hinges and latches. More frequent
lubrication may be required
when exposed to a corrosive
environment. Applying silicone
grease on weatherstrips with a clean
cloth will make them last longer,
seal better, and not stick or squeak.
(i)Change automatic transmission
fluid if the vehicle is mainly driven
under one or more of these
conditions:
In heavy city traffic where the
outside temperature regularly
reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer
towing.
Uses such as found in taxi, police,
or delivery service.
11-8 Service and Maintenance
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Services Provided
Emergency Fuel Delivery:
Delivery of enough fuel
for the vehicle to get to the
nearest service station.
Lock-Out Service:Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identi cation before this service
is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also
given when the vehicle is stuck
in sand, mud, or snow.
Flat Tire Change:Service is
provided to change a at tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly in ated.
It is the owner’s responsibility for
the repair or replacement of
the tire if it is not covered by the
warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Bene ts and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Customer Information 12-7
ProCarManuals.com
Courtesy Rental Vehicle
Your retailer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of
the repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every retailer. Please contact your
retailer for speci c information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate
retailer personnel.
Saturn reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibility pursuant
to the terms and conditions
described herein at its sole
discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have
the damage repaired by a quali ed
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle’s
resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle
was originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle’s
designed appearance, durability,
and safety are preserved. The use
of Genuine GM parts can help
maintain your GM New Vehicle
Warranty.
12-10 Customer Information
ProCarManuals.com
Service Publications
Ordering Information
Service Manuals
A variety of publications are
available to you. Saturn service
manuals are written for trained
technicians, and in some cases,
specialized tools and equipment are
necessary to complete certain
repairs. However, the manuals are
available to owners who either
have the training, or wish to gain a
greater understanding of the
technical aspect of their Saturn.
For additional publications
information or to order publications
in the United States, call toll
free 1-800-2-SATURN or visit
Saturn-publications.com to order
on-line.
In Canada, Saturn service manuals
are available by calling toll free
1-800-551-4123.
Owner Publications
Information on how to obtain
product bulletins and as described
below is applicable only in the
fty U.S. states and the District of
Columbia, and only for cars and
light trucks with a Gross Vehicle
Weight Rating (GVWR) less
than 10,000 pounds (4 536 kg).
Copies of individual bulletins
are also at your participating Saturn
retailer. You can ask to see them.
In Canada, information relating
to product service bulletins can be
obtained by contacting your
Saturn retailer.
Service Bulletins
Saturn regularly sends its retailers
useful service bulletins about Saturn
products. Saturn monitors product
performance in the eld. We then
prepare bulletins for servicing
our products better. You can get
these bulletins, too.Bulletins cover various subjects.
Some pertain to the proper use
and care of your vehicle.
Some describe costly repairs.
Others describe inexpensive repairs
which, if done on time with the
latest parts, may avoid future costly
repairs.
Some bulletins tell a technician how
to repair a new or unexpected
condition. Others describe a quicker
way to x your vehicle. They can
help a technician service your
vehicle better.
Most bulletins apply to conditions
affecting a small number of vehicles.
Your Saturn retailer or a quali ed
technician may have to determine if
a speci c bulletin applies to your
vehicle. To order Saturn bulletins,
call Saturn Publications at
1-800-2-SATURN or visit
saturn-publications.com to order
online.
Customer Information 12-15
ProCarManuals.com
Vehicle Data
Recording and
Privacy
Your Saturn vehicle has a number
of sophisticated computers that
record information about the
vehicle’s performance and how it is
driven. For example, your vehicle
uses computer modules to monitor
and control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment
or hitting a road obstacle, data that
will assist in understanding how
a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
How various systems in your
vehicle were operating
Whether or not the driver and
passenger safety belts were
buckled/fastened
How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
How fast the vehicle was travelingThis data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data
is recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) is
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required,
and access to the vehicle or the
EDR is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.
12-16 Customer Information
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