2009 SATURN ASTRA tow

{CAUTION
Rust or dirt on a wheel, or on
the parts to which it is fastened,
can make wheel bolts become
loose after time. The wheel could
come off and cause an accident.
When you change a wheel,
remove any rust or dirt from
places where the wheel attaches
to the vehicle. In an emergency,
you can use a cloth or a paper
towel to do this; but be sure to
use a scraper or wire brush later,
if needed, to get all the rust or
dirt off. SeeChanging a Flat Tire
on page 9-61.8. Remove any rust or dirt from the
wheel bolts, mounting surfaces
and spare wheel.
Installing wheels with a good
metal-to-metal contact at
the mounting surface is
necessary to prevent the wheel
bolts from becoming loose.
To prevent corrosion or rust
build-up, apply a light coat of
wheel bearing grease to the
wheel hub center and to the
cone-shaped surface of each
wheel bolt at every wheel change.9. Place the compact spare tire on
the wheel-mounting surface.
10. Reinstall the wheel bolts with
the rounded end of the bolts
toward the wheel. Tighten each
bolt by hand until the wheel
is held against the hub.
11. Lower the vehicle by turning the
jack handle counterclockwise.
Lower the jack completely.
Vehicle Service and Care 9-65
ProCarManuals.com

Towing
Towing Your Vehicle
To avoid damage, the disabled
vehicle should be towed with all
four wheels off the ground.
Consult your dealer/retailer or a
professional towing service if
the disabled vehicle must be towed.
SeeRoadside Assistance Program
on page 12-6.
Recreational Vehicle
Towing
Notice:Dolly towing or dinghy
towing the vehicle may cause
damage because of reduced
ground clearance. Always put the
vehicle on a atbed truck or
trailer.
The vehicle was neither designed
nor intended to be towed with any
of its wheels on the ground.
Towing a Trailer
The vehicle is neither designed nor
intended to tow a trailer.
Appearance Care
Interior Cleaning
Your vehicle’s interior will continue
to look its best if it is cleaned
often. Although not always visible,
dust and dirt can accumulate
on your upholstery. Dirt can damage
carpet, fabric, leather, and plastic
surfaces. Regular vacuuming is
recommended to remove particles
from the upholstery. It is important
to keep your upholstery from
becoming and remaining heavily
soiled. Soils should be removed as
quickly as possible. Your vehicle’s
interior may experience extremes of
heat that could cause stains to
set rapidly.
Lighter colored interiors may require
more frequent cleaning. Use care
because newspapers and garments
that transfer color to your home
furnishings may also transfer color
to your vehicle’s interior.
Vehicle Service and Care 9-73
ProCarManuals.com

Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment frequently to
remove dust and loose dirt.
A canister vacuum with a beater bar
in the nozzle may only be used
on oor carpet and carpeted oor
mats. For soils, always try to remove
them rst with plain water or club
soda. Before cleaning, gently
remove as much of the soil as
possible using one of the following
techniques:
For liquids: gently blot the
remaining soil with a paper towel.
Allow the soil to absorb into
the paper towel until no more can
be removed.
For solid dry soils: remove as
much as possible and then
vacuum.To clean, use the following
instructions:
1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Wring the cloth to remove excess
moisture.
3. Start on the outside edge of the
soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled
area until the cleaning cloth
remains clean.
5. If the soil is not completely
removed, use a mild soap
solution and repeat the cleaning
process that was used with
plain water.If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. When a
commercial upholstery cleaner
or spot lifter is to be used, test a
small hidden area for colorfastness
rst. If the locally cleaned area
gives any impression that a ring
formation may result, clean the
entire surface.
After the cleaning process has been
completed, a paper towel can be
used to blot excess moisture
from the fabric or carpet.
Vehicle Service and Care 9-75
ProCarManuals.com

Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the nish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and
water spotting.
High pressure car washes may
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 12 inches (30 cm) to
the surface of the vehicle. Use of
power washers exceeding 1,200 psi
(8 274 kPa) can result in damage
or removal of paint and decals.
Weatherstrips
Silicone grease on weatherstrips
will make them last longer, seal
better, and not stick or squeak.
Apply silicone grease with a clean
cloth. During very cold, damp
weather frequent application
may be required.See “Fluids and Lubricants” in the
Index of the “Maintenance and
Warranty and Owner assistance
Information” manual.
Wheels and Trim — Aluminum
or Chrome
Your vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a
soft clean cloth with mild soap and
water. Rinse with clean water.
After rinsing thoroughly, dry with a
soft clean towel. A wax may then
be applied.
Notice:Chrome wheels and
other chrome trim may be
damaged if the vehicle is not
washed after driving on roads
that have been sprayed with
magnesium, calcium or sodium
chloride. These chlorides are
used on roads for conditions
such as ice and dust. Always
wash the vehicle’s chrome with
soap and water after exposure.Notice:Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, could
damage the surface of the
wheel(s). The repairs would not
be covered by the warranty.
Use only approved cleaners on
aluminum or chrome-plated
wheels.
The surface of these wheels is
similar to the painted surface of your
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because you could damage
the surface. Do not use chrome
polish on aluminum wheels.
Notice:Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would not
be covered by the warranty.
Use chrome polish on chrome
wheels only.
9-78 Vehicle Service and Care
ProCarManuals.com

Use chrome polish only on
chrome-plated wheels, but avoid
any painted surface of the wheel,
and buff off immediately after
application.
Notice:Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the warranty. Never
drive a vehicle equipped with
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked with
windshield washer uid or a mild
detergent. Wash the windshield
thoroughly when cleaning the blades.Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may
cause wiper streaking. Replace the
wiper blades if they are worn or
damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper
removal
Tires
To clean the tires, use a stiff brush
with tire cleaner.
Notice:Using petroleum-based
tire dressing products on the
vehicle may damage the paint
nish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or replaced
to restore corrosion protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining
the vehicle warranty.
Finish Damage
Any stone chips, fractures or deep
scratches in the nish should be
repaired right away. Bare metal will
corrode quickly and may develop into
major repair expense.
Minor chips and scratches can be
repaired with touch-up materials
available from your dealer/retailer.
Larger areas of nish damage can be
corrected in your dealer’s/retailer’s
body and paint shop.
Vehicle Service and Care 9-79
ProCarManuals.com

Maintenance Footnotes
(a)A fluid loss in any vehicle system
could indicate a problem. Have the
system inspected and repaired
and the fluid level checked. Add fluid
if needed.
(b)If driving regularly under dusty
conditions or in high-polluted
regions, replace the filter at each
engine oil change.
(c)Inspect brake lines and hoses for
proper hook-up, binding, leaks,
cracks, chafing, etc. Inspect disc
brake pads for wear and rotors for
surface condition. Inspect other
brake parts, including calipers,
parking brake, etc.
(d)Inspect front and rear suspension
and steering system for damaged,
loose, or missing parts or signs of
wear. Inspect power steering cables
for proper hook-up, binding, cracks,
chafing, etc. Inspect power steering
hydraulic lines and hoses for proper
hook-up, binding, leaks, cracks,
chafing, etc.(e)Inspect hoses and have them
replaced if they are cracked,
swollen, or deteriorated. Inspect all
pipes, fittings and clamps; replace
with genuine parts as needed.
To help ensure proper operation,
a pressure test of the cooling system
and pressure cap and cleaning
the outside of the radiator and
air conditioning condenser is
recommended at least once a year.
(f)Inspect wiper blades for wear,
cracking, or contamination.
Clean the windshield and wiper
blades, if contaminated. Replace
wiper blades that are worn or
damaged. See Windshield Wiper
Blade Replacement on page 9-21
and “Windshield and Wiper Blades”
in Exterior Cleaning on page 9-76.
(g)Make sure the safety belt
reminder light and safety belt
assemblies are working properly.
Look for any other loose or
damaged safety belt system parts.
If you see anything that might keep
a safety belt system from doingits job, have it repaired. Have any
torn or frayed safety belts replaced.
Also see Airbag System Check
on page 1-37.
(h)Lubricate all key lock cylinders,
door hinges and latches, hood
hinges and latches, and trunk lid
hinges and latches. More frequent
lubrication may be required
when exposed to a corrosive
environment. Applying silicone
grease on weatherstrips with a clean
cloth will make them last longer,
seal better, and not stick or squeak.
(i)Change automatic transmission
fluid if the vehicle is mainly driven
under one or more of these
conditions:
In heavy city traffic where the
outside temperature regularly
reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer
towing.
Uses such as found in taxi, police,
or delivery service.
11-8 Service and Maintenance
ProCarManuals.com

GM Mobility
Reimbursement Program
This program, available to qualied
applicants, can reimburse you up to
$1,000 toward eligible aftermarket
driver or passenger adaptive
equipment you may require for your
vehicle such as hand controls,
wheelchair/scooter lifts, etc.
The offer is available for a limited
period of time from the date of
vehicle purchase/lease.
For more details, or to determine
your vehicle’s eligibility, visit
your Saturn retailer or call the
Saturn Customer Assistance Center
at 1-800-553-6000. Text telephone
(TTY) users, call 1-800-833-6000.
In Canada, customers may call the
Saturn Customer Communication
Centre at 1-800-263-1999.
TTY users in Canada may call
1-800-263-3830.
Roadside Assistance
Program
For U.S. purchased vehicles, call
1-800-553-6000; (Text Telephone
(TTY): 1-800-889-2438).
For Canadian purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information ready:
Your name, home address, and
home telephone number
Telephone number of your
location
Location of the vehicle
Model, year, color, and license
plate number of the vehicle
Odometer reading, Vehicle
Identication Number (VIN), and
delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes rst.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notication.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
12-6 Customer Information
ProCarManuals.com

Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel
for the vehicle to get to the
nearest service station.
Lock-Out Service:Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identication before this service
is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also
given when the vehicle is stuck
in sand, mud, or snow.
Flat Tire Change:Service is
provided to change a at tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly inated.
It is the owner’s responsibility for
the repair or replacement of
the tire if it is not covered by the
warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Benets and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance

Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Customer Information 12-7
ProCarManuals.com