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If the noise can be duplicated easily during the test drive,
to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half- clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the vehicle body.
CHECK RELATED SERVICE BULLETINS After verifying the customer concern or symptom, che ck ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE 1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to GW-8, " Generic Squeak and Rattle Troubleshooting " .
REPAIR THE CAUSE • If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISS AN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-71L02: 15 ×25
mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59 ×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
Removal and Installation " .
2. Remove the instrument side panel. Refer to IP-11 .
3. Apply protective tape around the opera window glas s to protect the painted surface from damage.
• If a opera window glass is to be reused, mark the body and the glass with mating marks.
4. Remove the opera window glass using piano wire or power cutting tool and inflatable pump bag.
WARNING:
When cutting the glass from the vehicle, always wear safety glasses and heavy gloves to help prevent
glass splinters from entering your eyes or cutting your hands.
CAUTION:
• When a opera window glass is to be reused, do not use a cutting knife or power cutting tool.
• Be careful not to scratch the glass when removing.
• Do not set or stand the glass on its edge. Small chips may develop into cracks.
• Clips are molded to the side window glass. Re place the clips with new ones if they are damaged
when removing the side window glass.
INSTALLATION
• Use a genuine NISSAN Urethane Adhesive Kit (if available) or equivalent and follow the instructions fur- nished with it.
• While the urethane adhesive is curing, open a door window . This will prevent the glass from being forced out
by passenger room air pressure when a door is closed.
• The opera window glass must be installed securely so that the molding around glass is in position and
leaves no gap.
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CONTENTS
INSTRUMENT PANEL
PRECAUTION ....... ........................................2
PRECAUTIONS .............................................. .....2
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ......
2
Precaution Necessary fo r Steering Wheel Rota-
tion After Battery Disconnect ............................... ......
2
Precaution ........................................................... ......2
PREPARATION .... ........................................4
PREPARATION .............................................. .....4
Special Service Tool ........................................... ......4
Commercial Service Tool .................................... ......4 SYMPTOM DIAGNOSIS ....
...........................5
SQUEAK AND RATTLE TROUBLE DIAG-
NOSES ............................................................... 5
Work Flow ............................................................ .....5
Generic Squeak and Rattle Troubleshooting ....... .....7
Diagnostic Worksheet .......................................... .....9
ON-VEHICLE REPAIR ..... ............................11
INSTRUMENT PANEL ASSEMBLY ................. 11
Component Parts ................................................. ....11
Removal and Installation ..................................... ....12
Disassembly and Assembly ................................. ....23
Generic Squeak and Rattle Troubleshooting " .
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loos ening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 x 135 mm (3.94 x 5.31 in)/76884-71L01: 60 x 85 mm (2.36 x 3.35 in)/76884-71L02: 15 x 25
mm (0.59 x 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 x 50 mm (1.97 x 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50 x 50
mm (1.97 x 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 x 50 mm (1.18 x 1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
68370-4B000: 15 x 25 mm (0.59 x 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
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The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle Troubleshooting INFOID:0000000004307245
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or ra ttle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
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ON-VEHICLE REPAIR
INSTRUMENT PANEL ASSEMBLY
Component Parts INFOID:0000000004307247
Removal and Installation " .
4. Remove front pillar garnish. Refer to EI-39 .
1. Instrument upper mask 2. Instrument upper panel assembly 3. Instrument side panel (LH)
4. Combination meter 5. Instrument finisher E 6. Cluster lid A
7. Instrument side mask (LH) 8. Instrument panel & pad 9. Side ventilator assembly (LH)
10. Instrument side finisher 11. Instrument lower finisher 12. Steering column cover upper
13. Fuse block lid 14. Steering column cover lower 15. Steering lock escutcheon
16. Instrument lower cover (LH) 17. Console rear finisher (with armrest) 18. Console body assembly (with arm- rest)
19. Center console 20. Console mask cover (with armrest) 21. Console mask
22. A/T console finisher / M/T console boot / CVT console finisher 23. Console rear finisher (without armrest) 24. Console body assembly (without
armrest)
25. Rear cup holder (without armrest) 26. Instrument lower cover (RH) 27. Instrument finisher D
28. Controller 29. Cluster lid C 30. Audio unit
31. Glove box assembly 32. Side ventilator assembly (RH) 33. Instrument side mask (RH)
34. Passenger air bag module assembly 35. Instrument side panel (RH) Pawl
Clip Metal clip WIIA1225E
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5. Remove the side panel (LH/RH).
: Pawl
a. Pull up instrument side panel and disengage pawls.
b. Remove instrument side panel.
6. Remove instrument side mask (LH/RH). : Pawl
a. Insert a suitable tool into upper space of instrument mask.
b. Disengage pawls, and then remove instrument side mask.
7. Remove instrument side finisher. : Metal clip
a. Insert a suitable tool into space of instrument side finisher.
b. Disengage instrument side finisher metal clips, and then remove instrument side finisher.
8. Remove side ventilator assembly (LH). : Pawl
a. Insert a suitable tool into the bottom gap of side ventilator assembly after removing the instrument side mask and push
against A and B as shown to disengage the pawls.
b. Lift the side ventilator up from the bottom, pull backward while disengaging the side ventilator assembly upper pawls, and then
remove the side ventilator.
: Pawl PIIB2448E
PIIB2440E
PIIB3976E