2009 INFINITI QX56 air condition

RF-4
< BASIC INSPECTION >
DIAGNOSIS AND REPAIR WORKFLOW
1. GET INFORMATION FOR SYMPTOM
Get the detailed information from the customer about the symptom (the condition and the environment when
the incident/malfunction occurred).
>> GO TO 2
2. CONFIRM THE SYMPTOM
Confirm the symptom described by the customer.
Verify relation between the symptom and the condition when the symptom is detected.
>> GO TO 3
3. PERFORM BASIC INSPECTION
Perform RF-5, "
BASIC INSPECTION : Special Repair Requirement".
Inspection End>>GO TO 4
4. DETECT MALFUNCTIONING SYSTEM BY SYMPTOM DIAGNOSIS
Detect malfunctioning system according to symptom diagnosis based on the confirmed symptom in step 4,
and determine the trouble diagnosis order based on possible causes and symptom.
>> GO TO 5
5. DETECT MALFUNCTIONING PART BY DIAGNOSTIC PROCEDURE
Inspect according to Diagnostic Procedure of the system.
NOTE:
The Diagnostic Procedure described based on open circuit inspection. A short circuit inspection is also
required for the circuit check in the Diagnostic Procedure.
Is malfunctioning part detected?
YES >> GO TO 6
NO >> Check voltage of related BCM terminals using CONSULT-III.
6. REPAIR OR REPLACE THE MALFUNCTIONING PART
1. Repair or replace the malfunctioning part.
2. Reconnect parts or connectors di sconnected during Diagnostic Procedure.
>> GO TO 7
7. FINAL CHECK
When symptom was described from the customer, refer to confirmed symptom in step 3 or 4, and check that
the symptom is not detected.
Does the symptom reappear?
YES >> GO TO 5
NO >> Inspection End.
Revision: December 20092009 QX56

INSPECTION AND ADJUSTMENTRF-5
< BASIC INSPECTION >
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INSPECTION AND ADJUSTMENT
ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT
ADDITIONAL SERVICE WHEN REPL ACING CONTROL UNIT : Description
INFOID:0000000003776061
MEMORY RESET PROCEDURE
1. Please observe the following instructi ons at confirming the sunroof operation.
NOTE:
Do not disconnect the electronic power while the sunroof is operating or within 5 seconds after the sunroof
stops. (to wipe-out the memory of lid position and operating friction.)
2. Initialization of system should be conducted after the following conditions.
• When the sunroof motor is changed.
• When the sunroof does not operate normally. (Incomplete initialization conditions)
ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT : Special Repair Re-
quirement
INFOID:0000000003776062
INITIALIZATION PROCEDURE
If the sunroof does not close or open automatically, us e the following procedure to return sunroof operation to
normal.
1. Turn ignition switch ON.
2. Push and hold the sunroof tilt switch in the forw ard (DOWN) position until the sunroof is fully closed.
3. After the sunroof has closed all the way, push and hold the tilt switch forward (DOWN) again for more than 2 seconds to re-learn motor position.
4. Initialization is complete if the sunroof operates normally.
BASIC INSPECTION
BASIC INSPECTION : Special Repair RequirementINFOID:0000000003776063
BASIC INSPECTION
1.INSPECTION START
1. Check the service history.
2. Check the following parts.
• Fuse/circuit breaker blown.
• Poor connection, open or short circuit of harness connector.
• Battery voltage.
Is the inspection result normal?
YES >> Inspection End.
NO >> Repair or replace the malfunctioning parts.
Revision: December 20092009 QX56

RF-8
< FUNCTION DIAGNOSIS >
DIAGNOSIS SYSTEM (BCM)
DIAGNOSIS SYSTEM (BCM)
COMMON ITEM
COMMON ITEM : CONSULT-III Function (BCM - COMMON ITEM)INFOID:0000000005867481
APPLICATION ITEM
CONSULT-III performs the following functions via CAN communication with BCM.
SYSTEM APPLICATION
BCM can perform the following functions for each system.
NOTE:
It can perform the diagnosis modes except the following for all sub system selection items.
RETAINED PWR
RETAINED PWR : CONSULT-III Function (BCM - RETAINED PWR)INFOID:0000000005867482
Data monitor
Diagnosis mode Function Description
WORK SUPPORT Changes the setting for each system function.
SELF-DIAG RESULTS Displays the diagnosis results judged by BCM. Refer to RF-29, "
DTCIndex".
CAN DIAG SUPPORT MNTR Monitors the reception status of CAN communication viewed from BCM.
DATA MONITOR The BCM input/output signals are displayed.
ACTIVE TEST The signals used to activate each device are forcibly supplied from BCM.
ECU IDENTIFICATION The BCM part number is displayed.
CONFIGURATION • Enables to read and save the vehicle specification.
• Enables to write the vehicle specification when replacing BCM.
System
Sub system selection item Diagnosis mode
WORK SUPPORT DATA MONITOR ACTIVE TEST
BCM BCM ×
Door lock DOOR LOCK ×××
Rear window defogger REAR DEFOGGER ×
Warning chime BUZZER ××
Interior room lamp timer INT LAMP ×××
Remote keyless entry system MULTI REMOTE ENT ××
Exterior lamp HEAD LAMP ×××
Wiper and washer WIPER ×××
Turn signal and hazard warning lamps FLASHER ××
Air conditioner AIR CONDITONER ×
Intelligent Key system INTELLIGENT KEY ×
Combination switch COMB SW ×
Immobilizer IMMU ××
Interior room lamp battery saver BATTERY SAVER ×××
Back door open TRUNK ××
RAP (retained accessory power) RETAINED PWR ×××
Signal buffer system SIGNAL BUFFER ××
TPMS (tire pressure monitoring sys-
tem) AIR PRESSURE MONITOR
×××
Vehicle security system PANIC ALARM ×
Revision: December 20092009 QX56

POWER SUPPLY AND GROUND CIRCUITRF-11
< COMPONENT DIAGNOSIS >
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1. Connect BCM connector M20.
2. Turn ignition switch ON.
3. Check voltage between BCM connector M20 and ground.
Is the voltage reading as specified?
YES >> Check condition of harness and connector.
NO >> Replace BCM. Refer to BCS-56, "
Removal and Installation".
4. CHECK GROUND CIRCUIT
1. Turn ignition switch OFF.
2. Check continuity between sunroof motor assembly connector R4 terminal 7 and ground.
Is the continuity test result as specified?
YES >> Power supply and ground circuits are OK.
NO >> Repair or replace harness.
SUNROOF MOTOR ASSEMBLY : Special Repair RequirementINFOID:0000000003776071
1. PERFORM INITIALIZATION PROCEDURE
Perform initialization procedure.
Refer to RF-5, "
ADDITIONAL SERVICE WHEN REPLACING CO NTROL UNIT : Special Repair Requirement".
Does the sunroof motor assembly operate properly?
YES >> Repair is complete.
NO >> Check fitting adjustment.
(+) (–) Voltage
Connector Terminal
M20 68
Ground Battery voltage
69
ALKIA0871ZZ
Connector Terminal—Continuity
R4 7Ground Yes
ALKIA0869ZZ
Revision: December 20092009 QX56

RF-16
< ECU DIAGNOSIS >
BCM (BODY CONTROL MODULE)
ECU DIAGNOSIS
BCM (BODY CONTROL MODULE)
Reference ValueINFOID:0000000005867487
VALUES ON THE DIAGNOSIS TOOL
Monitor ItemCondition Value/Status
AIR COND SW A/C switch OFF
OFF
A/C switch ON ON
AUT LIGHT SYS Outside of the room is dark
OFF
Outside of the room is bright ON
AUTO LIGHT SW Lighting switch OFF
OFF
Lighting switch AUTO ON
BACK DOOR SW Back door closed
OFF
Back door opened ON
CDL LOCK SW Door lock/unlock switch does not operate
OFF
Press door lock/unlock switch to the LOCK side ON
CDL UNLOCK SW Door lock/unlock switch does not operate
OFF
Press door lock/unlock switch to the UNLOCK side ON
DOOR SW-AS Front door RH closed
OFF
Front door RH opened ON
DOOR SW-DR Front door LH closed
OFF
Front door LH opened ON
DOOR SW-RL Rear door LH closed
OFF
Rear door LH opened ON
DOOR SW-RR Rear door RH closed
OFF
Rear door RH opened ON
ENGINE RUN Engine stopped
OFF
Engine running ON
FR FOG SW Front fog lamp switch OFF
OFF
Front fog lamp switch ON ON
FR WASHER SW Front washer switch OFF
OFF
Front washer switch ON ON
FR WIPER LOW Front wiper switch OFF
OFF
Front wiper switch LO ON
FR WIPER HI Front wiper switch OFF
OFF
Front wiper switch HI ON
FR WIPER INT Front wiper switch OFF
OFF
Front wiper switch INT ON
FR WIPER STOP Any position other than front wiper stop position
OFF
Front wiper stop position ON
HAZARD SW When hazard switch is not pressed
OFF
When hazard switch is pressed ON
LIGHT SW 1ST Lighting switch OFF
OFF
Lighting switch 1st ON
Revision: December 20092009 QX56

RF-42
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000005877817
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs.Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to RF-46, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain all the facts and conditions that exist w hen the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fa st movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=l ower pitch noises/edge to surface=chirping
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include hi gh frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842
Revision: December 20092009 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESRF-43
< SYMPTOM DIAGNOSIS >
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If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load. With brakes appllied, place A/T shift selector in drive position.
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to RF-44, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A Nissan Squeak and Rattle Kit (J-43980) is av ailable through your authorized Nissan Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Niss an Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-
71L02: 15 ×25 mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59 ×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Revision: December 20092009 QX56

RF-44
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit. Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000005877818
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the ar ea with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Revision: December 20092009 QX56