2009 INFINITI QX56 service

GW-1
BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY
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CONTENTS
GLASS & WINDOW SYSTEM
SYMPTOM DIAGNOSIS ..... ..........................2
SQUEAK AND RATTLE TROUBLE DIAGNO-
SIS .................................................................. .....
2
Work Flow ........................................................... ......2
Generic Squeak and Rattle Troubleshooting ............4
Diagnostic Worksheet ...............................................6
PRECAUTION ...............................................8
PRECAUTIONS .............................................. .....8
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ......
8
Precaution Necessary for Steering Wheel Rota-
tion After Battery Disconnect ............................... ......
8
Handling for Adhesive and Primer ............................9
PREPARATION ...........................................10
PREPARATION .................................................10
Special Service Tool ............................................ ....10
Commercial Service Tool ........................................10
ON-VEHICLE REPAIR .................................11
WINDSHIELD GLASS .......................................11
Removal and Installation ..................................... ....11
REAR WINDOW GLASS AND MOLDING ........13
Removal and Installation .........................................13
Rear Window Stay Disposal ....................................14
FRONT DOOR GLASS AND REGULATOR .....15
Removal and Installation .........................................15
REAR DOOR GLASS AND REGULATOR .......19
Removal and Installation .........................................19
SIDE WINDOW GLASS ....................................22
Removal and Installation .........................................22
Revision: December 20092009 QX56

GW-2
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Work FlowINFOID:0000000005867456
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-6, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist w hen the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor) Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor) Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle) Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door) Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee) Buzz characteristics include hi gh frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
SBT842
Revision: December 20092009 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSISGW-3
< SYMPTOM DIAGNOSIS >
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If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half- clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to GW-4, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36× 3.35 in)/76884-71L02: 15× 25
mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50× 50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50× 50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
Revision: December 20092009 QX56

GW-8
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000005944001
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SR and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precaution Necessary for Steering W heel Rotation After Battery Disconnect
INFOID:0000000005867453
NOTE:
• This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-THEFT SYS-
TEM).
• Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK ″ position.
• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NATS, an electrically controlled steering lock mech-
anism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery pow er is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC ″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be rotated.
4. Perform the necessary repair operation.
Revision: December 20092009 QX56

GW-10
< PREPARATION >
PREPARATION
PREPARATION
PREPARATION
Special Service ToolINFOID:0000000005864611
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.
Commercial Service ToolINFOID:0000000005864612
Tool number
(Kent-Moore No.)
Tool name Description
—
(J-39570)
Chassis ear Locating the noise
—
(J-43980)
NISSAN Squeak and Rattle
Kit Repairing the cause of noise
SIIA0993E
SIIA0994E
(Kent-Moore No.)
Tool name
Description
(J-39565)
Engine ear Locating the noise
(—)
Suction Lifter Holding door glass
SIIA0995E
LIIA1991E
Revision: December 20092009 QX56

HA-1
VENTILATION, HEATER & AIR CONDITIONER
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SECTION HA
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CONTENTS
HEATER & AIR CONDITIONING SYSTEM
PRECAUTION ................ ...............................3
PRECAUTIONS .............................................. .....3
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ......
3
Precaution Necessary for Steering Wheel Rota-
tion After Battery Disconnect .....................................
3
Precaution for Working with HFC-134a (R-134a) ......4
Precaution for Procedure without Cowl Top Cover ......4
Contaminated Refrigerant .........................................4
General Refrigerant Precaution ................................5
Precaution for Leak Detection Dye ...........................5
A/C Identification Label .............................................5
Precaution for Refrigerant Connection ......................5
Precaution for Service of Compressor ....................10
Precaution for Service Equipment ...........................10
PREPARATION ...........................................13
PREPARATION .............................................. ....13
Special Service Tool ........................................... ....13
HFC-134a (R-134a) Service Tool and Equipment ....13
Commercial Service Tool ........................................16
FUNCTION DIAGNOSIS ..............................17
REFRIGERATION SYSTEM .......................... ....17
Refrigerant Cycle ................................................ ....17
Refrigerant System Protection ................................17
OIL ......................................................................19
Maintenance of Oil in Compressor ...................... ....19
ON-VEHICLE MAINTENANCE ....................20
REFRIGERATION SYSTEM .......................... ....20
HFC-134a (R-134a) Service Procedure .............. ....20
OIL ......................................................................22
Maintenance of Oil Quantity in Compressor ....... ....22
FLUORESCENT LEAK DETECTOR ................24
Checking of Refrigerant Leaks ............................ ....24
Checking System for Leaks Using the Fluorescent
Dye Leak Detector ...................................................
24
Dye Injection ............................................................24
ELECTRICAL LEAK DETECTOR ....................26
Checking of Refrigerant Leaks ................................26
Electronic Refrigerant Leak Detector .......................26
ON-VEHICLE REPAIR .................................29
REFRIGERATION SYSTEM .............................29
Component .......................................................... ....29
COMPRESSOR .................................................31
Removal and Installation for Compressor ...............31
Removal and Installation for Compressor Clutch ....32
LOW-PRESSURE FLEXIBLE HOSE ................36
Removal and Installation for Low-Pressure Flexi-
ble Hose ..................................................................
36
LOW-PRESSURE PIPE ....................................37
Removal and Installation for Low-Pressure Pipe .....37
Removal and Installation for Rear High- and Low-
Pressure A/C and Heater Core Pipes ......................
37
Removal and Installation for Underfloor Rear
High- and Low-Pressure A/C and Heater Core
Pipes ........................................................................
38
HIGH-PRESSURE FLEXIBLE HOSE ...............40
Removal and Installation for High-Pressure Flexi-
ble Hose ..................................................................
40
HIGH-PRESSURE PIPE ....................................41
Removal and Installation for High-Pressure Pipe ....41
Removal and Installation for Rear High- and Low-
Pressure A/C and Heater Core Pipes ......................
41
Removal and Installation for Underfloor Rear
High- and Low-Pressure A/C and Heater Core
Pipes ........................................................................
42
Revision: December 20092009 QX56

HA-2
CONDENSER ....................................................44
Removal and Installation for Condenser ............. ...44
AMBIENT SENSOR ...........................................45
Removal and Installation ..................................... ...45
REFRIGERANT PRESSURE SENSOR ............46
Removal and Installation for Refrigerant Pressure
Sensor ................................................................. ...
46
EXPANSION VALVE ...................................... ...47
Removal and Installation for Front Expansion
Valve .................................................................... ...
47
LIQUID TANK ................................................. ...48
Removal and Installation of Liquid Tank .............. ...48
SERVICE DATA AND SPECIFICATIONS
(SDS) ............... ...........................................
49
SERVICE DATA AND SPECIFICATIONS
(SDS) .............................................................. ...
49
Service Data and Specification (SDS) ................. ...49
Revision: December 20092009 QX56

PRECAUTIONSHA-3
< PRECAUTION >
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PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000005856236
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severi ty of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SR and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoper ative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
 Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintentional act ivation of the system. For removal of Spiral Cable and Air Bag
Module, see the SR section.
 Do not use electrical test equipm ent on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identi fied by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
 When working near the Airbag Diagnosis Sensor Un it or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or el ectric power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
 When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery, and wait at least 3 minutes before performing any service.
Precaution Necessary for Steering Wh eel Rotation After Battery Disconnect
INFOID:0000000005856237
NOTE:
 This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-THEFT SYS-
TEM).
 Remove and install all control units after disconnecti ng both battery cables with the ignition knob in the
″ LOCK ″ position.
 Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NATS , an electrically controlled steering lock mech-
anism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery pow er is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC ″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be
rotated.
4. Perform the necessary repair operation.
Revision: December 20092009 QX56