ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24–hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
• battery jump start
• lock-out assistance (key replacement cost is the customer’s
responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2009 Expedition (exd)
Owners Guide, 2nd Printing
USA (fus) Roadside Emergencies
319
checking and adding ..............369
dipstick ....................................369
filter, specifications ........371, 398
recommendations ...................371
refill capacities ........................399
specifications ..........................399
Event data recording ....................7
Exhaust fumes ..........................286
F
Fail safe cooling ........................379
Family entertainment system ....51
Flexible Fuel Vehicle (FFV) ....380
Floor mats .................................154
Fluid capacities .........................399
Fog lamps ....................................95
Four-Wheel Drive vehicles .......309
control trac .............................309
description ..............................310
driving off road .......................311
indicator light .........................309
preparing to drive your
vehicle .....................................297
Fuel ............................................380
calculating fuel
economy ..................131, 142, 388
cap ...........................................383
capacity ...................................399
choosing the right fuel ...........385
comparisons with EPA fuel
economy estimates .................391
detergent in fuel .....................386
filler funnel .............................386
filling your vehicle
with fuel ..................380, 383, 388
filter, specifications ........380, 398 fuel pump shut-off switch .....321
improving fuel economy ........388
octane rating ...........385, 403–404
quality ..............................385–386
running out of fuel .........339, 386
safety information relating to
automotive fuels .....................380
Fuel - flex fuel vehicle
(FFV) .................................380, 385
Fuses ..................................322–323
G
Gas cap (see Fuel cap) ............383
Gas mileage
(see Fuel economy) .................388
Gauges .........................................17
H
Hazard flashers .........................320
Headlamps ...................................94
aiming ........................................96
autolamp system .......................94
bulb specifications ..................100
daytime running lights .............95
flash to pass ..............................95
high beam .................................95
replacing bulbs .......................101
turning on and off ....................94
Heating
heating and air conditioning
system .................................83–84
Homelink wireless control
system ........................................126
Hood ..........................................365
How to get going ........................20
2009 Expedition (exd)
Owners Guide, 2nd Printing
USA (fus) Index
411
