2009 CHEVROLET UPLANDER Owners Manual

OnStar®System
OnStar uses several innovative technologies and live
advisors to provide a wide range of safety, security,
information, and convenience services. If the airbags
deploy, the system is designed to make an automatic
call to OnStar Emergency advisors who can request
emergency services be sent to your location. If the
keys are locked in the vehicle, call OnStar at
1-888-4-ONSTAR to have a signal sent to unlock the
doors. OnStar Hands-Free Calling, including 30 trial
minutes good for 60 days, is available on most vehicles.
OnStar Turn-by-Turn Navigation service, with one trial
route, is available on most vehicles. Press the
OnStar button to have an OnStar advisor contact
Roadside Service.OnStar service is provided subject to the OnStar Terms
and Conditions included in the OnStar Subscriber
glove box literature.
Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available
until the owner of the vehicle registers with OnStar. After
the rst prepaid year, contact OnStar to select a
monthly or annual subscription payment plan. If a
payment plan is not selected, the OnStar system and all
services, including airbag notication and emergency
services, may be deactivated and no longer available.
For more information visit onstar.com (U.S.) or onstar.ca
(Canada), or press the OnStar button to speak with
an advisor.
Not all OnStar services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press
the OnStar button to speak with an OnStar advisor
24 hours a day, 7 days a week.
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OnStar Services Available with the
Safe & Sound Plan
Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with 30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S. or
a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak with an OnStar
advisor by pressing the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar button to have an OnStar advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar Owner’s Guide for more
information.
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OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and
stock quotes. Press the phone button and give a
few simple voice commands to browse through the
various topics. See the OnStar Owner’s Guide for
more information. This feature is only available in the
continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can
be used to interact with OnStar Hands-Free Calling. See
Audio Steering Wheel Controls on page 3-111for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is
pressed, the emergency button is pressed, or if the
airbags or AACN system deploy. This information
usually includes the vehicle’s GPS location and, in the
event of a crash, additional information regarding
the crash that the vehicle was involved in (e.g. the
direction from which the vehicle was hit). When
the Virtual Advisor feature of OnStar Hands-Free Calling
is used, the vehicle also sends OnStar the vehicle’s
GPS location so they can provide services where it is
located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas, or
at all times.
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Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard. If the light next to the OnStar buttons
is red, the system may not be functioning properly.
Press the OnStar button and request a vehicle
diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Press the OnStar
button to conrm that the OnStar equipment is active.
Universal Home Remote
System
The Universal Home Remote System provides a way to
replace up to three hand-held Radio-Frequency (RF)
transmitters used to activate devices such as garage
door openers, security systems, and home lighting.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
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Universal Home Remote System
Operation (With One Triangular LED)
If there is one triangular Light Emitting Diode (LED)
indicator light above the Universal Home Remote
buttons, follow the instructions below.
This system provides a way to replace up to three
remote control transmitters used to activate devices
such as garage door openers, security systems,
and home automation devices.
Do not use the Universal Home Remote with any
garage door opener that does not have the stop and
reverse feature. This includes any garage door opener
model manufactured before April 1, 1982.Read the instructions completely before attempting to
program the Universal Home Remote. Because of
the steps involved, it may be helpful to have another
person available to assist you in the programming
the Universal Home Remote.
Keep the original hand-held transmitter for use in other
vehicles as well as for future Universal Home Remote
programming. It is also recommended that upon the sale
of the vehicle, the programmed Universal Home Remote
buttons should be erased for security purposes. See
“Erasing Universal Home Remote Buttons” later in this
section.
When programming a garage door, park outside of the
garage. Park directly in line with and facing the garage
door opener motor-head or gate motor-head. Be sure that
people and objects are clear of the garage door or gate
that is being programmed.
It is recommended that a new battery be installed in
your hand-held transmitter for quicker and more
accurate transmission of the radio-frequency signal.
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Programming the Universal Home
Remote System
For questions or help programming the Universal Home
Remote System, call 1-800-355-3515 or go to
www.homelink.com.
Programming a garage door opener involves
time-sensitive actions, so read the entire procedure
before starting. Otherwise, the device will time out and
the procedure will have to be repeated.
To program up to three devices:
1. From inside the vehicle, press and hold down the
two outside buttons at the same time, releasing only
when the Universal Home Remote indicator light
begins to ash, after 20 seconds. This step will erase
the factory settings or all previously programmed
buttons.
Do not hold down the buttons for longer than
30 seconds and do not repeat this step to program
the remaining two Universal Home Remote buttons.2. Hold the end of your hand-held transmitter about
1 to 3 inches (3 to 8 cm) away from the Universal
Home Remote buttons while keeping the indicator
light in view. The hand-held transmitter was supplied
by the manufacturer of your garage door opener
receiver (motor head unit).
3. At the same time, press and hold both the Universal
Home Remote button to be used to control the
garage door and the hand-held transmitter button.
Do not release the Universal Home Remote
button or the hand-held transmitter button until
Step 4 has been completed.
Some entry gates and garage door openers may
require substitution of Step 3 with the procedure
noted in “Gate Operator and Canadian
Programming” later in this section.
4. The indicator light on the Universal Home Remote
will ash slowly at rst and then rapidly after
Universal Home Remote successfully receives the
frequency signal from the hand-held transmitter.
Release both buttons.
5. Press and hold the newly-trained Universal Home
Remote button and observe the indicator light.
If the indicator light stays on continuously,
the programming is complete and the garage door
should move when the Universal Home Remote
button is pressed and released. There is no need to
continue programming Steps 6 through 8.
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If the Universal Home Remote indicator light blinks
rapidly for two seconds and then turns to a
constant light, continue with the programming
Steps 6 through 8.
It may be helpful to have another person assist with
the remaining steps.
6. After Steps 1 through 5 have been completed,
locate inside the garage the garage door opener
receiver (motor-head unit). Locate the “Learn”
or “Smart” button. The name and color of the button
may vary by manufacturer.7. Firmly press and release the “Learn” or “Smart”
button. After you press this button, you will have
30 seconds to complete Step 8.
8. Immediately return to the vehicle. Firmly press and
hold the Universal Home Remote button, chosen in
Step 3 to control the garage door, for two seconds,
and then release it. If the garage door does not
move, press and hold the same button a second
time for two seconds, and then release it. Again, if
the door does not move, press and hold the
same button a third time for two seconds, and then
release.
The Universal Home Remote should now activate
the garage door.
To program the remaining two Universal Home Remote
buttons, begin with Step 2 of “Programming the
Universal Home Remote System.” Do not repeat Step 1,
as this will erase all previous programming from the
Universal Home Remote buttons.
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Gate Operator and Canadian
Programming
If you have questions or need help programming the
Universal Home Remote System, call 1-800-355-3515
or go to www.homelink.com.
Canadian radio-frequency laws require transmitter
signals to time out or quit after several seconds of
transmission. This may not be long enough for Universal
Home Remote to pick up the signal during programming.
Similarly, some U.S. gate operators are manufactured
to time out in the same manner.
If you live in Canada, or you are having difficulty
programming a gate operator or garage door opener
by using the “Programming Universal Home Remote”
procedures, regardless of where you live, replace Step 3
under “Programming Universal Home Remote” with
the following:
Continue to press and hold the Universal Home Remote
button while you press and release every two seconds
(cycle) the hand-held transmitter button until the
frequency signal has been successfully accepted by the
Universal Home Remote. The Universal Home Remote
indicator light will ash slowly at rst and then rapidly.
Proceed with Step 4 under “Programming Universal
Home Remote” to complete.
Using Universal Home Remote
Press and hold the appropriate Universal Home Remote
button for at least half of a second. The indicator light
will come on while the signal is being transmitted.
Erasing Universal Home Remote
Buttons
The programmed buttons should be erased when the
vehicle is sold or the lease ends.
To erase all programmed buttons on the Universal
Home Remote device:
1. Press and hold down the two outside buttons until
the indicator light begins to ash, after 20 seconds.
2. Release both buttons.
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