2009 CHEVROLET TRAVERSE maintenance

STEP THREE — Canadian
Owners:In the event that you
do not feel your concerns have
been addressed after following the
procedure outlined in Steps 1 and 2,
General Motors of Canada Limited
wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program
is designed so that the entire
dispute settlement process, from
the time you le your complaint
to the nal decision, should be
completed in about 70 days.We believe our impartial program
offers advantages over courts in
most jurisdictions because it is
informal, quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
The Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identication
Number (VIN).Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/
chevrolet
Information and services customized
for your specic vehicle — all in
one convenient place.
Digital owner manual, warranty
information, and more
Online service and maintenance
records
Find Chevrolet dealers for
service nationwide
Exclusive privileges and offers
Recall notices for your specic
vehicle
OnStar®and GM Cardmember
Services Earnings summaries
Customer Assistance Information 7-3

Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information needed
to knowledgeably service General
Motors cars and trucks. Each bulletin
contains instructions to assist in
the diagnosis and service of your
vehicle.
Owner Information
Owner publications are written
specically for owners and intended
to provide basic operational
information about the vehicle.The owner manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus processing fee
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus processing fee
Current and Past Model
Order Forms
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
To request an order form, specify
year and model name of the vehicle.ORDER TOLL FREE:
1-800-551-4123 Monday-Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. on the World Wide
Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Customer Assistance Information 7-15

A
Accessories and
Modications...................... 5-3
Accessory Power.................2-22
Accessory Power Outlets......3-17
Adding Equipment to Your
Airbag-Equipped Vehicle....1-58
Additional Required Services,
Scheduled Maintenance....... 6-6
Additives, Fuel...................... 5-5
Add-On Electrical
Equipment.......................5-86
Air Cleaner/Filter, Engine.......5-15
Air Conditioning...................3-19
Airbag
Readiness Light................3-33
Airbag System.....................1-46
Adding Equipment to
Your Airbag-Equipped
Vehicle........................1-58
How Does an Airbag
Restrain?.....................1-51
Passenger Sensing
System........................1-53
Servicing Your
Airbag-Equipped
Vehicle........................1-57Airbag System (cont.)
What Makes an Airbag
Inate?........................1-51
What Will You See After
an Airbag Inates?........1-51
When Should an Airbag
Inate?........................1-49
Where Are the Airbags?.....1-48
Airbags
Passenger Status
Indicator.......................3-33
All-Wheel-Drive (AWD)
System............................. 4-7
Antilock Brake System (ABS) . . . 4-4
Warning Light...................3-37
Appearance Care
Aluminum or
Chrome-Plated Wheels . . . 5-83
Care of Safety Belts..........5-80
Chemical Paint Spotting.....5-84
Cleaning Exterior
Lamps/Lenses...............5-81
Fabric/Carpet...................5-79
Finish Care......................5-81
Finish Damage.................5-84
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-80Appearance Care (cont.)
Interior Cleaning...............5-78
Leather...........................5-80
Sheet Metal Damage........5-84
Tires...............................5-83
Underbody Maintenance....5-84
Washing Your Vehicle........5-81
Weatherstrips...................5-81
Windshield, Backglass,
and Wiper Blades..........5-82
Assistance Program,
Roadside.......................... 7-6
Audio System......................3-73
Audio Steering Wheel
Controls.....................3-125
Navigation/Radio
System, see
Navigation Manual.......3-103
Setting the Clock..............3-74
Audio System(s)..................3-75
Audio Systems
Radio Reception.............3-126
Rear Seat (RSA).............3-123
Theft-Deterrent Feature....3-125
Automatic Transmission
Fluid...............................5-16
Operation........................2-24
INDEX i-1

Cleaning (cont.)
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-80
Interior............................5-78
Leather...........................5-80
Tires...............................5-83
Underbody Maintenance....5-84
Washing Your Vehicle........5-81
Weatherstrips...................5-81
Windshield, Backglass,
and Wiper Blades..........5-82
Climate Control System.........3-19
Outlet Adjustment.............3-27
Rear Air Conditioning and
Heating System.............3-28
Rear Air Conditioning
and Heating System,
Electronic.....................3-29
Climate Control Systems
Dual Automatic.................3-22
Clock, Setting......................3-74
Collision Damage Repair.......7-10
Compact Spare Tire.............5-77
Compass............................3-54
Compressor Kit,
Tire Sealant.....................5-57Content Theft-Deterrent.........2-16
Control of a Vehicle............... 4-3
Convenience Net.................2-55
Coolant
Engine............................5-17
Engine
Temperature Gage.........3-38
Engine Temperature
Warning Light...............3-38
Cooled Seats........................ 1-5
Cooling System...................5-17
Courtesy Lamps...................3-14
Courtesy Transportation.......... 7-9
Cruise Control....................... 3-9
Cruise Control Light..............3-43
Cupholders.........................2-52
Customer Assistance.............. 7-4
Offices.............................. 7-5
Text Telephone (TTY)
Users............................ 7-4
Customer Information
Service Publications
Ordering Information......7-15
Customer Satisfaction
Procedure......................... 7-1
D
Damage Repair, Collision......7-10
Data Recorders
Event..............................7-16
Daytime Running Lamps/
Automatic Headlamp
System...........................3-12
Defensive Driving................... 4-2
Delayed Entry Lighting..........3-15
Delayed Exit Lighting............3-15
Delayed Headlamps.............3-12
Delayed Locking.................... 2-8
DIC Compass......................3-54
Disc, MP3...................3-92, 3-96
Doing Your Own
Service Work..................... 5-4
Dome Lamp Override...........3-14
Dome Lamps .......................3-14
Door
Delayed Locking................. 2-8
Locks............................... 2-8
Power Door Locks.............. 2-8
Programmable Automatic
Door Locks.................... 2-9
Rear Door Security Locks.... 2-9
INDEX i-3

Locks (cont.)
Power Door ....................... 2-8
Programmable Automatic
Door Locks.................... 2-9
Rear Door Security Locks.... 2-9
Loss of Control....................4-10
Lower Anchors and Tethers
for Children......................1-35
Luggage Carrier...................2-54
Lumbar
Manual Controls................. 1-4
Power Controls.................. 1-5
M
Maintenance
Footnotes.......................... 6-7
Maintenance Schedule
Additional Required
Services........................ 6-6
At Each Fuel Fill................ 6-9
At Least Once a Month....... 6-9
At Least Once a Year.......6-10
Maintenance Record.........6-16
Maintenance Replacement
Parts...........................6-14
Maintenance Requirements . . . 6-1Maintenance Schedule (cont.)
Owner Checks and
Services........................ 6-9
Recommended Fluids and
Lubricants....................6-12
Scheduled Maintenance....... 6-3
Using............................... 6-2
Your Vehicle and the
Environment................... 6-1
Malfunction Indicator Lamp....3-39
Manual Lumbar Controls......... 1-4
Manual Seats........................ 1-3
Memory Seat and Mirrors....... 1-6
Message
DIC Warnings and
Messages....................3-56
Mirrors
Automatic Dimming
Rearview......................2-31
Blind Spot.......................2-34
Manual Rearview Mirror.....2-31
Outside Convex Mirror.......2-35
Outside Heated Mirrors......2-35
Outside Power Foldaway
Mirrors.........................2-33
Outside Power Mirrors.......2-32
Park Tilt..........................2-35
MP3 ...........................3-92, 3-96
N
Navigation System, Privacy....7-17
Navigation/Radio System,
see Navigation Manual....3-103
Net
Convenience....................2-55
New Vehicle Break-In...........2-20
O
Odometer...........................3-32
Off-Road
Recovery.......................... 4-9
Oil
Engine............................5-11
Engine Oil Life System......5-13
Pressure Light..................3-42
Older Children, Restraints......1-27
Online Owner Center.............. 7-3
OnStar, Privacy....................7-17
OnStar
®System, see
OnStar®Manual...............2-43
Operation, Universal Home
Remote System................2-47
Outlet Adjustment.................3-27
Outlets
Accessory Power..............3-17
INDEX i-7

Rearview Mirror, Automatic
Dimming ..........................2-31
Rearview Mirrors..................2-31
Reclining Seatbacks............... 1-8
Recommended Fluids and
Lubricants........................6-12
Recreational Vehicle Towing . . . 4-21
Reimbursement Program,
GM Mobility....................... 7-6
Remote Keyless Entry (RKE)
System............................. 2-3
Remote Keyless Entry (RKE)
System, Operation.............. 2-4
Remote Vehicle Start............. 2-6
Removing the Flat Tire and
Installing the Spare Tire.....5-68
Removing the Spare Tire
and Tools........................5-66
Replacement Bulbs..............5-34
Replacement Parts,
Maintenance....................6-14
Reporting Safety Defects to
General Motors................7-14
Reporting Safety Defects
to the Canadian
Government.....................7-14
Reporting Safety Defects
to the United States
Government.....................7-14Restraint System Check
Checking the Restraint
Systems.......................1-59
Replacing Restraint System
Parts After a Crash........1-60
Retained Accessory
Power (RAP) ....................2-22
Roadside Assistance
Program............................ 7-6
Rocking Your Vehicle to
Get it Out ........................4-16
Roof
Sunroof...........................2-56
Running the Vehicle While
Parked............................2-30
S
Safety Belt Reminders..........3-32
Safety Belts
Care of ...........................5-80
Extender.........................1-27
How to Wear Safety Belts
Properly.......................1-17
Lap-Shoulder Belt.............1-22
Safety Belts Are for
Everyone.....................1-14
Use During Pregnancy......1-26Safety Defects
Reporting to Canadian
Government..................7-14
Reporting to
General Motors.............7-14
Reporting to the United
States Government........7-14
Safety Warnings and Symbols.... iii
Scheduled Maintenance.......... 6-3
Additional Required
Services........................ 6-6
Scheduling Appointments........ 7-8
Sealant Kit, Tire...................5-57
Seats
Driver Seat Height
Adjuster......................... 1-3
Head Restraints................. 1-2
Heated and Cooled Seats.... 1-5
Heated Seats..................... 1-5
Manual Lumbar.................. 1-4
Memory, Mirrors................. 1-6
Power Lumbar ................... 1-5
Power Seats...................... 1-4
Rear Seat Operation........... 1-9
Reclining Seatbacks............ 1-8
Third Row Seat................1-12
Second Row Center
Console..........................2-53
INDEX i-9