2009 CADILLAC CTS tow

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from safercar.gov.
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Parking Your Vehicle.......................................2-49
Passenger Airbag Status Indicator.....................3-37
Passenger Compartment Air Filter.....................3-29
Passenger Sensing System..............................1-67
Passing.........................................................4-11
Perchlorate Materials Requirements, California...... 5-4
Phone
Bluetooth
®................................................3-113
Power
Door Locks.................................................2-17
Electrical System.......................................5-115
Lumbar and Side Bolsters.............................. 1-6
Lumbar Controls........................................... 1-6
Retained Accessory.....................................2-33
Seat ............................................................ 1-5
Steering Fluid.............................................5-40
Tilt Wheel and Telescopic Steering Column....... 3-7
Windows....................................................2-23
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Locks.................2-17
R
Radio Frequency Identication (RFID), Privacy....7-18
Radio(s)........................................................3-86
Radios
Navigation/Radio System,
see Navigation Manual............................3-113
Reception.................................................3-127
Theft-Deterrent..........................................3-126
Rainsense™ Wipers........................................3-10
Reading Lamps..............................................3-21
Rear Axle......................................................5-52
Limited-Slip.................................................. 4-9
Rear Door Security Locks................................2-18
Rearview Mirror, Automatic Dimming..................2-52
Reclining Seatbacks........................................1-10
Recommended Fluids and Lubricants.................6-14
Recreational Vehicle Towing.............................4-26
Remote, Keyless Access System........................ 2-8
Remote Keyless Entry (RKE) System.................. 2-5
Remote Keyless Entry (RKE) System, Operation . . . 2-6
Remote Vehicle Start.......................................2-14
Removing the Flat Tire and Installing the
Spare Tire..................................................5-99
10

Tires (cont.)
Installing the Spare Tire................................5-99
Pressure Monitor Operation...........................5-73
Pressure Monitor System..............................5-71
Removing the Flat Tire.................................5-99
Removing the Spare Tire and Tools...............5-98
Storing a Flat or Spare Tire and Tools..........5-104
Tire Sealant and Compressor Kit...................5-86
Tire Sidewall Labeling..................................5-63
Tire Terminology and Denitions....................5-66
Uniform Tire Quality Grading.........................5-80
Wheel Alignment and Tire Balance.................5-82
Wheel Replacement.....................................5-82
When It Is Time for New Tires......................5-77
Winter Tires................................................5-62
Towing
Recreational Vehicle.....................................4-26
Towing a Trailer..................................4-27, 4-28
Your Vehicle...............................................4-26
Traction
Control System (TCS).................................... 4-6
Limited-Slip Rear Axle.................................... 4-9Traction (cont.)
Magnetic Ride Control................................... 4-8
Stabilitrak
®System........................................ 4-6
Transmission
Fluid, Automatic...........................................5-29
Fluid, Manual..............................................5-29
Up-Shift Light..............................................3-38
Transmission Operation, Automatic....................2-36
Transmission Operation, Manual........................2-40
Trip Odometers..............................................3-33
Trunk............................................................2-19
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............2-54
Uniform Tire Quality Grading............................5-80
Universal Home Remote System.......................2-60
Operation...................................................2-60
Up-Shift Light.................................................3-38
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