2009 CADILLAC CTS radio

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for
Text Telephone (TTY) Users.........................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Service...........................................7-7
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to General Motors.....7-15
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency Identication (RFID)..............7-18
Section 7 Customer Assistance Information
7-1

Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available for
current and past model GM vehicles. To request an order
form, specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance,
to monitor the conditions for airbag deployment and
deploy airbags in a crash and, if so equipped, to
provide antilock braking to help the driver control the
vehicle. These modules may store data to help
your dealer/retailer technician service your vehicle.
Some modules may also store data about how
you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may
also retain the owner’s personal preferences, such
as radio pre-sets, seat positions, and temperature
settings.
7-16

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-56in this manual
for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

A
Accessories and Modications............................ 5-3
Accessory Power Outlets.................................3-22
Adaptive Forward Lighting System.....................3-19
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-73
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment...........................5-114
Air Cleaner/Filter, Engine.................................5-25
Air Conditioning..............................................3-24
Airbag
Passenger Status Indicator...........................3-37
Readiness Light..........................................3-36
Airbag System................................................1-58
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-73
How Does an Airbag Restrain?......................1-65
Passenger Sensing System...........................1-67
Servicing Your Airbag-Equipped Vehicle..........1-72
What Makes an Airbag Inate?......................1-65
What Will You See After an Airbag Inates?....1-66
When Should an Airbag Inate?....................1-63
Where Are the Airbags?...............................1-61
All-Wheel Drive...............................................5-51
All-Wheel-Drive (AWD) System........................... 4-9
Analog Clock..................................................3-23Antenna, Backglass.......................................3-128
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-128
Antilock Brake System (ABS)............................. 4-4
Antilock Brake, System Warning Light................3-40
Appearance Care
Aluminum or Chrome-Plated Wheels.............5-112
Care of Safety Belts...................................5-109
Chemical Paint Spotting..............................5-113
Cleaning Exterior Lamps/Lenses..................5-110
Fabric/Carpet............................................5-107
Finish Care...............................................5-110
Finish Damage..........................................5-113
Instrument Panel, Vinyl, and Other
Plastic Surfaces.....................................5-108
Interior Cleaning........................................5-106
Leather....................................................5-108
Sheet Metal Damage..................................5-113
Speaker Covers.........................................5-109
Tires........................................................5-113
Underbody Maintenance.............................5-113
Washing Your Vehicle.................................5-110
Weatherstrips............................................5-109
Windshield and Wiper Blades......................5-111
Wood Panels............................................5-109
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-23
1

Audio System.................................................3-85
Audio Steering Wheel Controls....................3-126
Backglass Antenna.....................................3-128
Navigation/Radio System,
see Navigation Manual............................3-113
Radio Reception........................................3-127
Theft-Deterrent Feature...............................3-126
XM™ Satellite Radio Antenna System...........3-128
Audio System(s).............................................3-86
Automatic Transmission
Fluid..........................................................5-29
Operation...................................................2-36
B
Backglass Antenna........................................3-128
Battery..........................................................5-45
Electric Power Management..........................3-21
Exterior Lighting Battery Saver......................3-20
Run-Down Protection...................................3-22
Bluetooth
®....................................................3-113
Boost Gage...................................................3-50
Brake
Electric Parking...........................................2-44
Emergencies................................................ 4-5
Brake Fluid....................................................5-42
Brakes..........................................................5-42
System Warning Light..................................3-39
Braking........................................................... 4-4Braking in Emergencies..................................... 4-5
Break-In, New Vehicle.....................................2-30
Bulb Replacement...........................................5-57
Front Turn Signal and Fog Lamps..................5-58
Halogen Bulbs............................................5-57
Headlamp Aiming........................................5-53
High Intensity Discharge (HID) Lighting...........5-57
License Plate Lamps....................................5-59
Replacement Bulbs......................................5-59
Buying New Tires...........................................5-78
C
Calibration.....................................................3-56
California Fuel.................................................. 5-7
California Perchlorate Materials Requirements....... 5-4
California Proposition 65 Warning....................... 5-4
Canadian Owners............................................... iii
Capacities and Specications..........................5-127
Carbon Monoxide...........................2-19, 2-50, 4-17
Care of
Safety Belts..............................................5-109
CD, MP3 .....................................................3-108
Center Console Storage Area...........................2-65
Chains, Tire...................................................5-84
Charging System Light....................................3-38
Check
Engine Lamp..............................................3-43
Checking Things Under the Hood......................5-12
2

Mirrors
Automatic Dimming Rearview........................2-52
Outside Convex Mirror.................................2-53
Outside Heated Mirrors................................2-53
Outside Power Mirrors..................................2-52
Park Tilt .....................................................2-53
MP3 ............................................................3-108
MyGMLink.com................................................ 7-5
N
Navigation System, Privacy..............................7-18
Navigation/Radio System,
see Navigation Manual...............................3-113
New Vehicle Break-In......................................2-30
O
Odometer......................................................3-33
Odometers, Trip..............................................3-33
Off-Road Recovery..........................................4-11
Oil
Engine.......................................................5-18
Engine Oil Pressure Gage............................3-47
Pressure Light.............................................3-46
Oil, Engine Oil Life System..............................5-21
Older Children, Restraints................................1-34Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-56
Operation, Universal Home Remote System........2-60
Outlet Adjustment............................................3-29
Outlets
Accessory Power.........................................3-22
Outside
Convex Mirror.............................................2-53
Heated Mirrors............................................2-53
Power Mirrors.............................................2-52
Overheated Engine Protection Operating Mode....5-39
Owner Checks and Services.............................6-10
Owners, Canadian.............................................. iii
P
Paint, Damage..............................................5-113
Parade Dimming.............................................3-20
Park
Shifting Into................................................2-47
Shifting Out of............................................2-48
Park Aid........................................................2-54
Park Brake....................................................2-42
Park Tilt Mirrors..............................................2-53
Parking
Assist........................................................2-54
Over Things That Burn.................................2-49
9

Parking Your Vehicle.......................................2-49
Passenger Airbag Status Indicator.....................3-37
Passenger Compartment Air Filter.....................3-29
Passenger Sensing System..............................1-67
Passing.........................................................4-11
Perchlorate Materials Requirements, California...... 5-4
Phone
Bluetooth
®................................................3-113
Power
Door Locks.................................................2-17
Electrical System.......................................5-115
Lumbar and Side Bolsters.............................. 1-6
Lumbar Controls........................................... 1-6
Retained Accessory.....................................2-33
Seat ............................................................ 1-5
Steering Fluid.............................................5-40
Tilt Wheel and Telescopic Steering Column....... 3-7
Windows....................................................2-23
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Locks.................2-17
R
Radio Frequency Identication (RFID), Privacy....7-18
Radio(s)........................................................3-86
Radios
Navigation/Radio System,
see Navigation Manual............................3-113
Reception.................................................3-127
Theft-Deterrent..........................................3-126
Rainsense™ Wipers........................................3-10
Reading Lamps..............................................3-21
Rear Axle......................................................5-52
Limited-Slip.................................................. 4-9
Rear Door Security Locks................................2-18
Rearview Mirror, Automatic Dimming..................2-52
Reclining Seatbacks........................................1-10
Recommended Fluids and Lubricants.................6-14
Recreational Vehicle Towing.............................4-26
Remote, Keyless Access System........................ 2-8
Remote Keyless Entry (RKE) System.................. 2-5
Remote Keyless Entry (RKE) System, Operation . . . 2-6
Remote Vehicle Start.......................................2-14
Removing the Flat Tire and Installing the
Spare Tire..................................................5-99
10

Spare Tire
Compact...................................................5-105
Installing....................................................5-99
Removing...................................................5-98
Storing.....................................................5-104
Specications, Capacities...............................5-127
Speedometer..................................................3-33
Split Folding Rear Seat....................................1-13
Stabilitrak
®System........................................... 4-6
StabiliTrak®/TCS Warning Light.........................3-41
Start Vehicle, Remote......................................2-14
Starting the Engine.........................................2-33
Steering.......................................................... 4-9
Steering Wheel Controls, Audio.......................3-126
Steering Wheel Controls, Memory....................... 1-8
Steering Wheel, Power Tilt Wheel and
Telescopic Steering Column............................ 3-7
Steering Wheel, Tilt and Telescopic..................... 3-6
Storage Areas
Center Console Storage Area........................2-65
Convenience Net.........................................2-65
Cupholders.................................................2-64
Glove Box..................................................2-64
Instrument Panel Storage Area......................2-65
Storing the Tire Sealant and Compressor Kit......5-95
Stuck in Sand, Mud, Ice, or Snow.....................4-19
Sun Visors.....................................................2-25
Sunroof.........................................................2-65
T
Tachometer....................................................3-34
Telescopic Steering Column, Power Tilt Wheel...... 3-7
Telescopic Wheel.............................................. 3-6
Theft - Deterrent System..................................2-26
Theft-Deterrent, Radio....................................3-126
Theft-Deterrent Systems...................................2-26
Immobilizer.................................................2-27
Immobilizer Operation..........................2-28, 2-29
Tilt Wheel........................................................ 3-6
Tire
Pressure Light.............................................3-42
Tire Sealant
Storing.......................................................5-95
Tires.............................................................5-61
Aluminum or Chrome-Plated Wheels,
Cleaning...............................................5-112
Buying New Tires........................................5-78
Chains.......................................................5-84
Changing a Flat Tire....................................5-96
Cleaning...................................................5-113
Compact Spare Tire...................................5-105
Different Size..............................................5-80
High-Speed Operation..................................5-70
If a Tire Goes Flat.......................................5-85
Ination - Tire Pressure................................5-69
Inspection and Rotation................................5-76
12