2009 Acura TL Navigation Manua

Frequently Asked Questions
Navigation System145
Problem Solution
The daytime map screen is dark like the night display
mode, and it is hard to see. Why? Verify the following: The
Map Color in SET UP is set to White for Day.
See Switching Display Mode Manually on page 115 .
How do I change or remove my PIN? Go to “Personal Information” in the SETUP screen ( Main Setup ), and select
PIN Number . Select GO Home 1 PIN or GO Home 2 PIN or Address
Book PIN and enter your existing PIN. You then have the choice to change
or remove the PIN. See pag e 99 .
I forgot the PIN for Home, or the PIN for personal
addresses (DRIVER 1 or DRIVER 2). How do I reset it? PINs are optional. See information regarding PINs on pag
e 99 . Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to HFL, or if your phone is paired, it is in use; press
the
HANG-UP button.

2009 TL

Frequently Asked Questions
146 Navigation System
Traf c
Problem Solution
My Real-Time Traffi c is missing and is not displaying
properly. What is wrong? y Verify the following:
• Check the traffi
c icon on the icon bar, and the icon options for traffi c. Page
68 walks you through the verifi cation steps.
• Your XM NavTraffi c subscription may have expired. Call XM at (800)
852-9696 and verify your account status. If your subscription has lapsed,
you may need to request a “rapid refresh.” After XM refreshes your
account status, leave the vehicle running outside for 30 minutes to receive
the refresh. See pag e 121 for the status of your subscription.
• It is possible that there is a temporary technical problem with your metropolitan area traffi c. You can call Acura Client Services to see if there
is an outage (pag e 128 ).
• If the situation persists, see your Acura dealer for assistance.
• AcuraLink relies on a satellite signal. It will not work in Alaska, Hawaii, Canada, and Puerto Rico.
When I am driving a route on the freeway and Traffi c
Rerouting is ON , sometimes the system provides a
detour route. Why is this? The system will provide a detour route to your destination only if it can fi
nd a
considerably faster route than the original one.
While traveling on my route on the freeway, the system
has me exit and take an alternate freeway with unknown
fl ow speeds or surface streets. Why is this? Based on freeway congestion along your route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether the alternate route would be faster.
How can I ignore the detour route and return to the
original route? Tu r n Tr a f fi
c Rerouting to OFF in Setup, under Routing & Guidance (pag e 110 ).
2009 TL

Frequently Asked Questions
Navigation System147
Guidance, Routing
Problem Solution
The navigation system does not route me the same way
I would go, or the way some other mapping program
displays. Why is this? The navigation system attempts to generate the optimum route. See
Changing
the Routing Method on page 53 .
The navigation wants to route me around potential traffi c
problems. How do I stop these pop-up messages? This feature can be turned off. See
Traffi c Rerouting on page 110 .
Why is the street I’m on not shown on the map? It has
been here for more than a year. The mapping database is constantly undergoing revision. See pag
e 130 for
ways to obtain the latest detailed coverage information.
The vehicle position icon is not following the road and
the “GPS icon” text in the upper left hand corner of the
screen is white or missing. • The GPS antenna (located on the back of the navigation display) may
be blocked by personal items. For best reception, remove items from the
dashboard, such as radar detectors, cell phones, or loose articles.
• Metallic tinting or other aftermarket devices can interfere with the GPS reception. Please see your dealer. Also see System Limitations on page 125 .
I entered a destination, but the blue highlighted route
and voice guidance stopped, or turned into a blue /pink
dashed line before I got to my destination. Why is this? Your route has entered an unverifi
ed area. See Unverifi ed Area Routing on
pag e 103 .
The map rotates while I make turns. How can I stop
this? Select the North-up map orientation by voice, or by selecting North-up
from
the Map menu. See Map Orientation on page 63 .
Sometimes, I cannot select between the North-up and
Heading-up map orientations. Why is this? The Heading-up map orientation can only be shown in the lower scales (1/20
- 1 mile scales). See
Map Scale on page 62 .
While driving to my destination, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual road speeds. However if your speed
slows down when you encounter slower traffi
c, the system updates the “Time
to go” based of your actual speed to give you a better estimate of arrival time.
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection. Is there anything wrong? No. When at an intersection, the system is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See
GPS Reception Issues on page 125 .
2009 TL

Frequently Asked Questions
148 Navigation System
Problem Solution
While I drive, my screen shows white dots
(“breadcrumbs”) on it. What do they mean? These are called “breadcrumbs.” If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See
Off-road
Tr a c k i n g on page s 70 and 112 .
How can I get rid of the white dots (“breadcrumbs”)
from my screen? Go to “Vehicle” in the SET UP
screen (Other), and set Off-road Tracking
to OFF , then return to the map. See pag e 112 .
A road that I selected to avoid is being used when
routing. What is wrong? When you “draw” your area to avoid, make sure to select sections of roads
that include at least one intersection. See page
107 .
My elevation (shown when I display the current position)
seems to fl uctuate even though my elevation has not
changed. This is normal and due to errors in satellite position. The elevation can vary
+/- 100 feet. See
System Initialization on page 123 .
My elevation is missing on the “current position” screen.
Why? If the GPS antenna cannot receive signals from at least four satellites, the
elevation is not displayed. Try moving the vehicle into an open area. If the
elevation is zero, or below sea level, the elevation is also not displayed.
2009 TL

Frequently Asked Questions
Navigation System149
Update DVD, Coverage, Map Errors, Limitations
Problem Solution
When is my city going to become part of a fully verifi ed
detailed coverage area? The mapping database vendor is constantly revising map coverage. See page
130 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America? The system contains maps for the 50 U.S. states, as well as for Canada and
Pu

erto Rico. The system will not work in Mexico or overseas. See Map
Coverage on pag e 130 .
Can I play video DVDs in my navigation system? No. The navigation system is designed only to read music discs and the update DVD provided with your vehicle. The system cannot read other mapping
databases or video DVDs. If you experience any problems that you cannot
resolve, please contact your dealer.
I found some errors in the database. How do I report
them? Minor errors are bound to occur in a large database. If you encounter major
errors, you can report them following the instructions on pag
e 128 .
2009 TL

Frequently Asked Questions
150 Navigation System
Display, Accessories
Problem Solution
The display appears dim when starting the car in really
cold weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
Rear Camera
Problem
Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the screen image switches between the navigation screen and the rear camera
image. This is normal.
The rear camera image is too dark or too bright. How do
I adjust the brightness? While the camera image is displayed, use the rotating portion of the
Interface Dial
(knob ) to adjust the brightness. This adjustment does not
affect the Setup screen brightness adjustments.
Miscellaneous Other Questions
Problem Solution
My clock frequently changes forward and backward by
one hour. Why is this? The clock is being automatically set based on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See pag
e 112 (Auto Time Zone).
When driving near a time zone border, the time changes
even though I am not near the time zone. Why is this? The time zone borders are only approximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See pag
e 112 (Auto Time Zone).
My state does not observe daylight saving time. How do
I turn off this feature? You can turn off this feature. See page
111 (Auto Daylight).
Daylight saving time occurred, but the navigation system
did not change time even though SETUP shows Auto
Daylight is ON. The automatic daylight saving time feature does not work in regions where
the daylight saving time system is not adopted.
2009 TL

Frequently Asked Questions
Navigation System151
Problem Solution
The navigation system automatic daylight time feature is
not switching the navigation system clock on the correct
dates. Why is this? 1) Go to the Clock adjustment
screen in SETUP and ensure that Auto
Daylight is ON.
2) The automatic daylight saving time feature does not work in regions where the daylight saving time system is not adopted.
For more information, see Clock Adjustment on page 111 .
The navigation system clock switched by one hour for no
apparent reason. What can cause this? You may be driving near a time zone boundary (see
Auto Daylight on page
111 ). See pag e 111 (Auto Time Zone) for more information.
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I fi nd
this code? There should be a card in the glove box with the anti-theft code for the
navigation/audio system. This card contains the 5-digit security code and
serial number. If you cannot fi
nd it, your dealer can help you out.
I speak a language other than English. Are there any
other languages available for the system? Besides English, you may select French or Spanish for your language setting.
However, messages and voice guidance will continue to be in English.
2009 TL

Troubleshooting
152 Navigation System Screen Error Message
Solution
The display temperature is too high! For protection, the
display will shut down. This message will appear briefl
y when the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
Cannot write to the HDD due to the low temperature.
Please wait until the system warms up. The temperature is below -22°F and the navigation system has diffi
culty
reading the HDD. The system will start up when the temperature warms up.
Cannot access the HDD due to low atmospheric
pressure. Navigation and HDD audio functions are
disabled. The system will restart when atmospheric
pressure is OK. Navigation HDD audio functions are disabled. The system will restart when
atmospheric pressure is OK.
Route has not been completed. Please try again from a
different location. This message will appear when you are routing to or from a place (new area)
that is not in the database. Try planning a different route to or from a different
location.*
No alternate route found. Original route will be
followed. No alternative route method was found. The original route method will be used.*
Ensure that a road name is displayed at the bottom of the map.
This destination cannot be found in database. The destination was not found in the database. Try another destination nearby,
or select the destination with the Interface Dial. *
* If the error persists, or is shown for a wide area, see your dealer.
Troubleshoot i ng
2009 TL