2008 SATURN ASTRA Owners Manual

Insurance pays the bill for the
repair, but you must live with
the repair. Depending on your policy
limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this
with your repair professional,
and insist on Genuine GM parts.
Remember if your vehicle is leased
you may be obligated to have
the vehicle repaired with Genuine
GM parts, even if your insurance
coverage does not pay the full cost.
If another party’s insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company’s collision
policy repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as cost stays within reasonable
limits.Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA), in addition to notifying
Saturn Corporation.
If NHTSA receives similar
complaints, it could open an
investigation, and if it nds that
a safety defect exists in a group
of vehicles, it could order a
recall and remedy campaign.However, NHTSA cannot
become involved in individual
problems between you, your
retailer or Saturn Corporation.
To contact NHTSA, call the
Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY:
1-800-424-9153); go to
safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other
information about motor
vehicle safety from
safercar.gov.
Customer Information 11-13
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Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has
a safety defect, notify Transport
Canada immediately, in addition to
notifying General Motors of
Canada Limited. Call them at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to Saturn
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify Saturn.
Call 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500
In Canada, call 1-800-263-1999, or
write:
Saturn Customer Communication
Centre
General Motors of Canada Limited
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications
Ordering Information
Service Manuals
A variety of publications are
available to you. Saturn service
manuals are written for trained
technicians, and in some cases,
specialized tools and equipment are
necessary to complete certain
repairs. However, the manuals are
available to owners who either
have the training, or wish to gain a
greater understanding of the
technical aspect of their Saturn.
For additional publications
information or to order publications
in the United States, call toll
free 1-800-2-SATURN or visit
www.saturn-publications.com to
order on-line.
In Canada, Saturn service manuals
are available by calling toll free
1-800-551-4123.
11-14 Customer Information
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Owner Publications
Information on how to obtain
product bulletins and as described
below is applicable only in the
fty U.S. states and the District
of Columbia, and only for cars and
light trucks with a Gross Vehicle
Weight Rating (GVWR) less
than 10,000 pounds (4 536 kg).
Copies of individual bulletins
are also at your participating Saturn
retailer. You can ask to see them.
In Canada, information relating
to product service bulletins can
be obtained by contacting your
Saturn retailer.
Service Bulletins
Saturn regularly sends its retailers
useful service bulletins about Saturn
products. Saturn monitors product
performance in the eld. We then
prepare bulletins for servicing our
products better. You can get these
bulletins, too.Bulletins cover various subjects.
Some pertain to the proper use and
care of your vehicle. Some describe
costly repairs. Others describe
inexpensive repairs which, if done on
time with the latest parts, may avoid
future costly repairs.
Some bulletins tell a technician how
to repair a new or unexpected
condition. Others describe a quicker
way to x your vehicle. They can
help a technician service your
vehicle better.
Most bulletins apply to conditions
affecting a small number of vehicles.
Your Saturn retailer or a qualied
technician may have to determine
if a specic bulletin applies to
your vehicle. To order Saturn
bulletins, call Saturn Publications
at 1-800-2-SATURN or visit
saturn-publications.com to order
online.
Vehicle Data
Recording and
Privacy
Your Saturn vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment and
deploy airbags in a crash and, if so
equipped, to provide antilock braking
to help the driver control the vehicle.
These modules may store data to
help your dealer/retailer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions, and
temperature settings.
Customer Information 11-15
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Event Data Recorders
This vehicle has an Event
Data Recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related
to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less.The EDR in this vehicle is designed
to record such data as:How various systems in your
vehicle were operating
Whether or not the driver and
passenger safety belts were
buckled/fastened
How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
How fast the vehicle was
traveling
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR,
special equipment is required,
and access to the vehicle or the
EDR is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.
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Saturn will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part
of Saturn’s defense of litigation
through the discovery process; or,
as required by law. Data that Saturn
collects or receives may also be
used for Saturn research needs or
may be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specic vehicle or vehicle owner.OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar
Terms and Conditions for
information on data collection and
use. See alsoOnStar
®System
on page 4-38in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
Saturn vehicles does not use
or record personal information or
link with any other Saturn system
containing personal information.
Customer Information 11-17
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✍NOTES
11-18 Customer Information
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A
Accessories and
Modications...................... 9-3
Accessory Power Outlets......4-10
Adding Equipment to Your
Airbag-Equipped Vehicle....1-35
Additives, Fuel.....................8-36
Add-On Electrical
Equipment.......................9-33
Air Cleaner/Filter, Engine.......9-11
Air Conditioning..................... 7-1
Airbag
Passenger Status
Indicator.......................4-15
Readiness Light................4-14
System, Replacing Parts
After a Crash................1-36
Airbag System.....................1-23
Adding Equipment to Your
Airbag-Equipped
Vehicle........................1-35
Check.............................1-36
How Does an Airbag
Restrain?.....................1-28
Servicing Your
Airbag-Equipped
Vehicle........................1-34Airbag System (cont.)
What Makes an Airbag
Inate?........................1-28
What Will You See After
an Airbag Inates?........1-29
When Should an Airbag
Inate?........................1-27
Where Are the
Airbags?..............1-25, 1-30
Antenna, Fixed Mast............6-25
Antilock Brake
System (ABS)..................8-18
Anti-lock Brake, System
Warning Light...................4-18
Appearance Care
Chemical Paint Spotting.....9-79
Exterior Cleaning..............9-75
Finish Damage.................9-79
Interior Cleaning...............9-72
Sheet Metal Damage........9-78
Underbody Maintenance....9-79
Vehicle Care/Appearance
Materials
......................9-80
Appointments, Scheduling
Service...........................11-8Audio System........................ 6-1
Audio Steering Wheel
Controls.......................6-24
Fixed Mast Antenna..........6-25
Radio Reception...............6-25
Theft-Deterrent Feature......6-24
Audio System(s).................... 6-2
Automatic Transmission
Fluid...............................9-12
Operation.......................... 8-5
B
Battery...............................9-25
Run-Down Protection.......... 5-4
Brakes...............................9-22
System Warning Light.......4-17
Braking...............................8-17
Break-In, New Vehicle............ 8-2
Bulb Replacement................9-28
Front Turn Signal Lamps . . . 9-28
Halogen Bulbs..................9-28
Headlamp Aiming..............9-26
License Plate Lamps.........9-32
Replacement Bulbs...........9-33
Taillamps.................9-29, 9-30
Buying New Tires.................9-54
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C
California Fuel.....................8-35
California Perchlorate
Materials Requirements....... 9-3
California Proposition 65
Warning............................ 9-3
Canadian Owners..................... ii
Capacities and
Specications...................10-2
Carbon Monoxide.........8-14, 8-27
Care, Safety Belts................1-22
Cargo Cover......................... 3-1
Cargo Tie Downs................... 3-1
Cautions and Notices............... iii
Chains, Tire........................9-59
Charging System Light..........4-17
Check
Engine Light....................4-20
Chemical Paint Spotting........9-79
Child Restraints
Child Restraint Systems.....1-41
Infants and Young
Children.......................1-38
Lower Anchors and
Tethers for Children.......1-45Child Restraints (cont.)
Older Children..................1-37
Securing..................1-50, 1-53
Where to Put the
Restraint......................1-43
Cleaning
Exterior...........................9-75
Interior............................9-72
Underbody Maintenance....9-79
Climate Control System.......... 7-1
Outlet Adjustment............... 7-4
Clutch, Hydraulic..................9-12
Collision Damage Repair.....11-10
Compact Spare Tire.............9-67
Content Theft-Deterrent.......... 2-9
Control of a Vehicle..............8-17
Coolant
Engine............................9-12
Engine Temperature
Warning Light...............4-19
Cooling System...................
9-16
Cruise Control....................... 4-5
Cruise Control Light..............4-24
Cupholders........................... 3-1Customer Assistance
Information
Courtesy
Transportation.......11-4, 11-8
Customer Assistance
Offices.........................11-5
Customer Satisfaction
Procedure....................11-1
GM Mobility
Reimbursement
Program.......................11-5
Reporting Safety
Defects to
Saturn........................11-14
Reporting Safety
Defects to the
Canadian
Government................11-14
Reporting Safety Defects
to the United States
Government................11-13
Roadside Assistance
Program.......................11-5
Service Publications
Ordering Information.....11-14
i-2 INDEX
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