Speedometer and Odometer
The speedometer lets you see your speed in both miles
per hour (mph) and kilometers per hour (km/h).
The odometer shows how far your vehicle has been
driven, in either miles (used in the United States)
or kilometers (used in Canada).
The odometer mileage can be checked without the
vehicle running. Press the trip stem located on
the instrument panel cluster.
If your vehicle needs a new odometer installed, the
new one will be set to the correct mileage total of
the old odometer.
Trip Odometer
The trip odometer can tell you how far your vehicle
has been driven since you last set the trip odometer
to zero.The odometer works together with the Driver Information
Center (DIC). You can set a Trip A and Trip B odometer.
See “Trip Information” underDIC Operation and Displays
on page 3-45.
The odometer mileage can be checked without the
vehicle running. Press the trip stem on the instrument
panel cluster.
Tachometer
The tachometer
displays the engine
speed in revolutions
per minute (rpm).
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Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts,
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts, and
other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
If you want to do some of your own service work,
you will want to use the proper service manual. It tells
you much more about how to service your vehicle
than this manual can.Your vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-66.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeeMaintenance Record on page 6-16.
Adding Equipment to the Outside of
Your Vehicle
Things you might add to the outside of your vehicle
can affect the air ow around it. This can cause
wind noise and can affect fuel economy and windshield
washer performance. Check with your dealer/retailer
before adding equipment to the outside of your vehicle.
Fuel
Use of the recommended fuel is an important part of
the proper maintenance of your vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as TOP
TIER Detergent Gasoline.
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Substitute Engine Oil: When adding oil to maintain
engine oil level, oil meeting GM Standard GM4718M
may not be available. You can add substitute oil
designated SAE 5W-30 with the starburst symbol at all
temperatures. Substitute oil not meeting GM Standard
GM4718M should not be used for an oil change.
Engine Oil Additives
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are all
you need for good performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you know
when to change the engine oil and lter. This is based
on engine revolutions and engine temperature, and not
on mileage. Based on driving conditions, the mileage
at which an oil change will be indicated can vary
considerably. For the oil life system to work properly,
you must reset the system every time the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE ENGINE OIL message will come on in the
Driver Information Center (DIC). SeeDIC Warnings and
Messages on page 3-48. Change the oil as soon as
possible within the next 600 miles (1 000 km). It is
possible that, if you are driving under the best conditions,
the oil life system might not indicate that an oil change is
necessary for over a year. However, the engine oil and
lter must be changed at least once a year and at this
time the system must be reset. Your dealer/retailer has
trained service people who will perform this work and
reset the system. It is also important to check the oil
regularly and keep it at the proper level.
If the system is ever reset accidentally, you must
change the oil at 3,000 miles (5 000 km) since the
last oil change. Remember to reset the oil life system
whenever the oil is changed.
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At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by your warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-18.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-28.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the windshield
washer uid reservoir and add the proper uid if
necessary.
At Least Once a Month
Tire In ation Check
Inspect your vehicle’s tires and make sure they are
in ated to the correct pressures. Do not forget to check
the spare tire. SeeInflation - Tire Pressure on
page 5-67. Check to make sure the spare tire is stored
securely. SeeChanging a Flat Tire on page 5-86.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
noti cation. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation on
page 5-75.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Saab. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Saab Customer Assistance Center, in the U.S.,
by calling 1-800-955-9007. In Canada, contact Saab
Customer Assistance Centre by calling 1-800-263-1999
(English and French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Your name, address and daytime phone number.
Vehicle Identi cation Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
The name of the selling dealership and location.
Vehicle delivery date and present mileage
(kilometers).
Nature and details of the problem you are
experiencing.
When contacting Saab, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
If after contacting the Saab Customer Assistance Center
your concern has not been resolved, please refer to
the “Dispute Resolution Process” found in your Saab
Consumer’s Guide.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, Saab helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by Saab for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should re ect actual costs and be supported byoriginal receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for speci c information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
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