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Fault finding - Operating diagram
Layout of the main components of the LPN* Radio system:
*LPN: Low Price NavigationV M multiplex line
diagnostic socketUCH
FEED (Kangoo 2)Electric mirror,
passenger side
(Trafic II ph2)
Other computersMultimedia network
interface unit
Multifunction aerial
(Trafic II ph2)Steering column
control
GPS aerialLPN* radio
navigation
Aerial amplifier
(Espace IV ph2,
Scénic II ph2,
Kangoo 2)Passenger
compartment fuse
box and relay
ABS, ABS/ESP or
wheel speed
computer depending
on equipment levelRadio navigation
display
Microphone
CD changer
(if an option)Speakers
Vehicle multiplex network
Multimedia multiplex network
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LPN RADIO
Vdiag No: C4
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Fault finding - Function
General operation
The multimedia system is involved in the following functions:
–Radio reception (AM, FM).
–Playing CDs/MP3 CDs/navigation map.
–Guidance and navigation system with colour screen.
–Bluetooth hands-free phone.
The use of this multimedia system allows the customer:
–To select radio stations by using the preselections, the list or manual selection.
–To have an automatically-updated radio list.
–To listen to CDs or MP3 CDs.
–To control the radio using the steering column switch (satellite).
–To change various acoustic parameters (bass, treble, fader, etc.).
–To navigate on a colour screen (visual and audio guidance): for this function the system uses GPS, the
vehicle speed wire information and an internal gyroscope.
–To receive traffic information via RDS-TMC and to display it on the navigation map. Possibility of re-
routing according to traffic information.
–To display the time and temperature on the screen.
–To use the hands-free phone function (sound relayed to the radio speakers) with a Bluetooth phone (HFP
profile).
–To be protected by an immobiliser code.
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LPN RADIO
Vdiag No: C4
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Fault finding - Fault summary table
Tool fault Associated DTC Diagnostic tool title
DF001 930DFront right-hand speaker
DF002 930FFront left-hand speaker
DF003 930BRear right-hand speaker
DF004 9311Rear left-hand speaker
DF006 9315FM1 ampli
DF022 9368CD changer
DF027 936AComputer
DF028 936BComputer
DF029 936CComputer
DF030 9341Computer configuration
DF032 9341Computer
DF033 9344Computer
DF034 9345Computer
DF035 9346Computer
DF036 9347Computer
DF037 9349Computer
DF038 934AComputer
DF040 93D4No audio CD changer signals
DF056 9328Microphone
DF057 9358Disc error
DF059 93D3Screen
DF060 93D3No display multiplex signal
DF061 93F0Power supply
DF062 9326Power supply
DF064 9327Activation signal
DF065 9324GPS aerial circuit
DF066 934FComputer
DF067 935AComputer
DF068 935CComputer
DF069 934EComputer
DF071 93CFButton jammed
DF072 9325FM1 ampli
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LPN RADIO
Vdiag No: C4
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Fault finding - Interpretation of faults
LPN RADIO
Vdiag No.: C4
86A
DF036
PRESENT
OR
STOREDCOMPUTER
1.DEF: Internal electronic fault
NOTESConditions for applying the fault finding procedure to a stored fault:
The fault is declared present after:
–the multimedia system has been switched on using the on/off button,
–the phone has been used in hands-free mode via the multimedia system.
Special note:
The telephone function does not work.
Contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults.
Deal with any other faults.
LPN_VC4_DF036
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Fault finding - Interpretation of faults
LPN RADIO
Vdiag No.: C4
86A
DF056
PRESENT
OR
STOREDMICROPHONE
CC.0: Short circuit to earth
CO.1: Open circuit or short circuit to + 12 V
NOTESConditions for applying the fault finding procedure to a stored fault:
The fault is declared present after:
–the + after ignition feed is activated,
–the multimedia system has been switched on using the on/off button,
–the "hands-free" function has been activated.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Look for any damage to the wiring harness and check the condition and connection of the connectors for
components 261 and 789.
Manipulate the wiring harness in order to observe a change in the fault status (present → stored).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, W iring: Precautions for repair), repair the connector(s), otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
–connection code 107F,
–connection code 107G,
between components 261 and 789.
If the connection or connections are faulty and if there is a repair procedure (see Technical Note 6015A,
Electrical wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace the wiring.
If the fault is still present, replace the microphone.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults.
Deal with any other faults.
LPN_VC4_DF056
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Fault finding - Command summary table
*LPN: Low Price NavigationNote:
To restart an activation session without switching the system off, run command RZ001 "Test parameters".
Tool command Diagnostic tool title Comments
RZ001Test parametersThis command is used to restart an
activation session without having to switch
off the system.
RZ003Fault memoryThis command is used to clear faults
stored in the navigation computer.
AC004Test right front speaker line
These commands are used to run a
listening test on each speaker and its
associated tweeter speaker (depending on
equipment level). AC005Test left front speaker line
AC006Test right rear speaker line
AC007Test left rear speaker line
AC009Screen test: colour barsThis command is used to check that the
video display is operating correctly.
Three colours are displayed on the screen:
Red, green and blue, and a black mosaic
on a white background.
AC010Microphone testThis command is used to check the
microphone connection.
The speakers transmit a tone and the
LPN* system checks the microphone input
signal.
AC011Detect Bluetooth space
AC013Eject CDThis command is used to eject the CD in
the LPN* radio navigation system.
VP001Write VIN
VP003Write After-Sales service date.
VP005Calib. and commission computer
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LPN RADIO
Vdiag No: C4
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RADIO
Fault finding - Customer complaints
LPN RADIO
Vdiag No: C4
86A
*LPN: Low Price NavigationFRONT PANEL BUTTON FAULT ALP 12
NO NAVIGATION VOICE MESSAGES ALP 13
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE
SPEEDALP 14
NO TRAFFIC INFORMATION MESSAGE ON THE SCREEN ALP 15
THE SCREEN DISPLAY STAYS FROZEN ALP 16
THE SCREEN DISPLAYS "CONNECT A DIAGNOSTIC TOOL" ALP 17
IMPOSSIBLE TO USE TELEPHONE WITH BLUETOOTH ALP 18
THE PERSON I AM CALLING USING THE COMMUNICATION
SYSTEM CANNOT HEAR ME WELL OR CANNOT HEAR ME
AT ALL (IN BLUETOOTH MODE) ALP 19
THE TELEPHONE CONVERSATION VOLUME LEVEL IS LOW ALP 20
DISTANCES ARE NOT SHOWN IN THE CORRECT UNITS ALP 21
NO LPN* RADIO NAVIGATION BACKLIGHTING ALP 22
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18 Telephone cannot be used with the Bluetooth function
NOTESOnly consult this customer complaint after a complete check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that Bluetooth mode is activated in the navigation and communication system.
Press the SET button and select the Telephone, Bluetooth option and Bluetooth connection menus.
Has the telephone been researched by Renault?
YES
Check that the telephone software on the telephone
is compatible with the vehicle's navigation and
communication system.
Consult the list of compatible phones on the
"RENAULT.net intranet" site.
Is the telephone software compatible with the
vehicle's navigation and communication
system?
YES
Activate the telephone's Bluetooth mode.
NOSuggest that the customer buy a telephone
approved by Renault.
List of compatible phones on the
"RENAULT.net intranet" site.
NOAsk the customer to contact the teleph one
vendor in order to install a software version
into the telephone that would be compatible
with the navigation and communication
system.
Refer to the phone's manual to activate its
Bluetooth mode.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP18