2008 RENAULT SCENIC phone

86A-87
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18
CONTINUED 1
Match up the navigation and communication system
and the telephone.
Was the match successful?
YES
Check that the telephone does not require
confirmation before being connected to the
Bluetooth system.
If it does, respond that you wish to connect then
disable this function on the phone.
NO
Test the Bluetooth terminal on the
navigation computer.
Procedure for matching the communication
system and the telephone:
On the navigation and communication system:
–Press the SET button.
–Access the Telephone menu.
–Select the Bluetooth option line.
–Select the Save a Bluetooth telephone line.
On the telephone:
–Enter the menu to find a Bluetooth accessory.
–In the list of accessories found, select My CAR.
–Enter the PIN code given on the vehicle's
navigation display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
B

86A-88
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18
CONTINUED 2
Check that the telephone is at the top of the
matched phones list (icon opposite its name).
Is the telephone at the top of the list?
YES
Try to match another telephone to the vehicle's
navigation and communication system.
Was the match successful?
YES
The customer's telephone is definitely the reason
why it does not work with the navigation and
communication system.
NOPut the telephone at the top of the list of
telephones matched to the navigation and
communication system.
NOIf the fault has not been solved, contact
Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
B

86A-89
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 19The person I am calling using the communication system cannot
hear me well or cannot hear me at all (in Bluetooth mode)
NOTESOnly consult this customer complaint after a complete check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that the telephone network availability is sufficient to make a call.
Make a call to a fixed line.
Is the fault still present?
YES
With the engine stopped, does the voice
recognition work for the words "phonebook"
and "dial"?
YES
NOThe fault is linked to the number the customer
is calling or to a localised lack of network
availability.
NOCheck the condition and connection of the
microphone connector.
Repair if necessary.
Check that the microphone part number is
correct. If not, replace the microphone.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP19

86A-90
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 19
CONTINUED
Check the condition and connection of the
connectors of the telephone support base plate, the
navigation computer and the radio. Carry out the
necessary repairs.
Match up another telephone and make a call.
Is the fault still present?
YES NO
If the fault is still
present, contact the
Techline.
The fault is probably
linked to the
telephone. Ask the
customer to carry out a
fault finding procedure
on the telephone.
Procedure for matching the communication
system and the telephone:
On the navigation and communication system:
–Press the SET button.
–Access the Telephone menu.
–Select the Bluetooth option line.
–Select the Save a Bluetooth telephone line.
On the telephone:
–Enter the menu to find a Bluetooth accessory.
–Bluetooth.
–In the list of accessories found, select My CAR.
–Enter the PIN code given on the vehicle's
navigation display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.

86A-91
MR-372-J84-86A050$944.mif
V3
RADIO
Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 20 The telephone conversation volume level is low
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that the telephone network is adequate for making calls.
Press the SET button.
Select Telephone, then Volume.
Adjust the ringtone or conversation volumes independently by turning the central wheel.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP20