2008 PONTIAC GRAND PRIX phone

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection
to your GM vehicle by limiting compensation for
damage repairs by using aftermarket collision parts.
Some insurance companies will not specify
aftermarket collision parts. When purchasing insurance,
we recommend that you assure your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from
your current insurance carrier, consider switching to
another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged at
the end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in
your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until
all matters have been taken care of. Move
your vehicle only if its position puts you in danger
or you are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
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Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either
new Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the
repair using aftermarket parts. Discuss this with
your repair professional, and insist on Genuine GM
parts. Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not
pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits
with that company. In such cases, you can have control
of the repair and parts choices as long as cost stays
within reasonable limits.
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Important:EDR data is recorded by your vehicle
only if a non-trivial crash situation occurs; no data is
recorded by the EDR under normal driving conditions
and no personal data (e.g., name, gender, age,
and crash location) is recorded. However, other parties,
such as law enforcement, could combine the EDR data
with the type of personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR
is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the
special equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of the lessee;
in response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by
law. Data that GM collects or receives may also be
used for GM research needs or may be made available
to others for research purposes, where a need is
shown and the data is not tied to a specic vehicle
or vehicle owner.OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms
and Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-40in
this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not
use or record personal information or link with any other
GM system containing personal information.
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Child Restraints (cont.)
Lower Anchors and Tethers for Children..........1-39
Older Children.............................................1-29
Securing a Child Restraint in a Rear
Seat Position...........................................1-46
Securing a Child Restraint in the Right
Front Seat Position...................................1-49
Where to Put the Restraint...........................1-38
Chime Level Adjustment.................................3-118
Cigarette Lighter.............................................3-27
Cleaning
Aluminum Wheels......................................5-116
Exterior Lamps/Lenses................................5-115
Fabric/Carpet............................................5-111
Finish Care...............................................5-115
Instrument Panel, Vinyl, and Other
Plastic Surfaces.....................................5-113
Interior.....................................................5-109
Leather....................................................5-112
Tires........................................................5-117
Ultra Lux Suede........................................5-113
Underbody Maintenance.............................5-117
Washing Your Vehicle.................................5-114
Weatherstrips............................................5-114
Windshield and Wiper Blades......................5-116Climate Control System...................................3-28
Air Filter, Passenger Compartment.................3-36
Dual Automatic............................................3-32
Outlet Adjustment........................................3-36
Clock, Setting.................................................3-95
Collision Damage Repair..................................7-11
Compact Spare Tire......................................5-109
Compass.......................................................3-65
Compressor Kit, Tire Sealant............................5-86
Content Theft-Deterrent....................................2-18
Control of a Vehicle.......................................... 4-3
Convenience Net............................................2-44
Coolant
Engine Temperature Gage............................3-49
Engine Temperature Warning Light.................3-48
Heater, Engine............................................2-26
Cooling System..............................................5-30
Courtesy Lamps.............................................3-19
Cruise Control................................................3-12
Cruise Control Light........................................3-53
Cupholder(s)..................................................2-43
Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-5
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