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Phone/media candidate lists on/off:Candidate lists are a list of
possible results from your voice commands. These occur when SYNC has
equal confidence of several possible results from your voice command.
For voice commands available in SYNC phone mode, refer toVoice
commands in phone modein the Phone chapter.
For voice commands available in SYNC media mode, refer toVoice
commands in media modein the Media chapter.
Using SYNC voice commands with your navigation system
When Voice recognition (VR) is activated, the following icons will appear
in the status bar.
VR State VR Icon
Main Menu
Audio system
Navigation
Voice Preferences
Display
VR Recognition Failure
VR Session Successful Completion
VR Session Unsuccessful Termination
Listening
SYNC Phone
SYNC media
For the best system performance, please adhere to the following:
•The interior of the vehicle needs to be as quiet as possible. Wind noise
from open windows, road vibrations, and radio volume may prevent
the system from correctly recognizing voice commands.
•Wait until the tone sounds after pressing the push to talk button
before speaking a command.
•Speak naturally without large pauses in between words.
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•Please realize voice recognition performance is not 100% and varies by
user. The voice recognition system is meant to be a secondary
convenience control and if it doesn’t operate optimally, you can still
operate your navigation system via the touch screen and hard buttons.
To speak voice commands:
1. Push the VOICE or
button on the steering wheel. A tone will
sound.
2. The system will say, “Main menu” and the ‘Listening’ icon (
) will
appear in the status bar.
3. Say “Phone” to access SYNC’s phone features or say “User Device” to
access SYNC’s media features. Depending on your choice, SYNC will say
“Phone” or “USB”, “Please say a command”. A tone will sound signifying
SYNC is ready for your response.
4. ‘Listening’ and
will appear in the status bar and the system
waits for your response.
5. If the system is not confident that it recognized your command, it will
ask for a confirmation of yes or no.
6. If the system does not recognize your command, the voice failed
icon
will be displayed in the status bar. The system will give you a
short list of commands you can say. Say the command again. If the
system doesn’t recognize the repeated command, the system will say,
“Please say a command, help or cancel”.
7. If the system does not recognize your command a second time, the
system will say, “I didn’t understand you, please try again.”
8. Once confirmation / recognition takes place, the voice success
icon
is displayed, the system will speak the next level of available
commands, a tone will sound, and the appropriate voice menu name and
icon will be displayed.
9. If the voice session is not complete, the system will then speak the
next set of available voice commands, a tone will sound, and the system
will display ‘Listening’
and again, waits for a response.
10. This sequence of events occurs until the voice recognition session is
complete.
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QUICK REFERENCE CHART
SYNC works with your navigation system, DVD system (if equipped),
voice commands and also through your steering wheel controls. Below is
a listing of the functions of your steering wheel controls and navigation
bezel controls when using SYNC.
Navigation
bezel controlSteering wheel
controlFunction
N/A
Press to answer an incoming call.
Press to send a call or text message.
Press and hold to end a call.
Press it initiate a redial.
N/A VOICE
Press to activate Voice Recognition.
Press and hold to end an active
voice session.
Refer to theSYNC Voice
recognition featurefor further
information.
SEEK,
,
Press to access the previous/next
track.
N/A OK Press to confirm your selection.
MEDIA N/A Press to access all available media
sources in your vehicle, including
SYNC MEDIA. For further
information, theSYNC media
featureschapter.
PHONE N/A Press to access SYNC PHONE
features.
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QUICK START — HOW TO GET GOING
Driving while distracted can result in loss of vehicle control,
accident and injury. Ford strongly recommends that drivers use
extreme caution when using any device that may take their focus off
the road. The drivers primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
Pairing your phone through your navigation system
Note:This is a speed dependent feature and will not work if your
vehicle is traveling at speeds greater than 3 mph (4.82 km/h).
The first thing you will need to do to get going is to pair your
Bluetoothenabled cellular phone with SYNC.
1. Press PHONE on the navigation bezel.
2. The screen will read NO PHONE
CONNECTED. Press SETTINGS to
go to the SETTINGS tab.
3. Press ADD.
4. IfBluetoothis on, SYNC will
begin the pairing process between
yourBluetoothenabled phone or
device and SYNC.
Note:Please refer to your phone’s user guide for specific pairing
instructions.
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5. SYNC will give you a six digit Pass-key (PIN) that you will need to
enter into your phone or device when prompted.
When the pairing is complete, PAIRING SUCCESSFUL and thenDEVICE
NAMECONNECTED will appear on the screen.
6. Press YES or NO when SYNC prompts you to set the phone as the
FAVORITE PHONE.
As a favorite phone, SYNC will search for this phone upon each
connection cycle. If a phone is not set as a primary, it will still be stored
in the device listing to enable you to reconnect to it at any time.
7. If supported by yourBluetoothenabled cellular phone, SYNC will
prompt you to download your phone book/call history. Press YES or NO.
Note:Selecting YES will tell SYNC to re-download the phone book and
call history information from yourBluetoothenabled cellular phone (if
supported) EVERY time your phone reconnects to SYNC. If you have
made any changes to your phone book/call history in SYNC, they will be
overwritten with the new download.
SYNC will confirm when the phone book and call history are downloaded.
Making a call using your navigation system
Making a phone call using SYNC is easy.
Press PHONE on the navigation bezel and select from one of the
following:
•Use the keypad on the PHONE
tab to manually enter a phone
number and press SEND.
OR
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•Select the PHONE BOOK tab (if
the desired number is saved in
the downloaded phone book
information).
•Use the quick sort buttons to
browse to the desired contact.
•Select the desired contact and
press
DIAL.
Note:This is a phone dependent feature.
OR
•Select the CALL HISTORY tab (if
the desired number is saved in
the downloaded call history
information).
•Select the desired contact and
press
DIAL.
Note:This is a phone dependent feature.
Making a call using voice commands
1. Press
or VOICE. A tone will sound and the system will say “Main
menu”.
2. Say “Phone”.
3. When prompted, say, “Call or say “Dial”
and the desired number.
To erase the last spoken digit,say “Delete”.
To erase all spoken digits,say “Clear”.
4. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. SYNC will attempt to connect to the desired number.
Note:Once the call is placed, it will be logged into your outgoing call
history folder.
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USING PHONE FEATURES WITH YOUR NAVIGATION SYSTEM
While SYNC has a variety of features, many of them are dependent on
your phone’s functionality. To ensure that you have a compatible phone
or to check which features are compatible with SYNC, please check your
phone’s user guide and also visit www.SyncMyRide.com.
Hands-free calling is one of the main features of SYNC. SYNC works in
conjunction with yourBluetoothenabled cellular phone and your
navigation system to offer many options. To access:
1. Press PHONE on the navigation bezel.
2. On the phone screen you can
choose from:
•SEND:Press to receive an
incoming call, make an outgoing
call, or to redial.
•END:Press to end or ignore a
call.
•PRIVACY MODE:Press to activate privacy mode. During an active
phone call with SYNC, you can choose to transfer the call to your
Bluetoothenabled cellular phone for a private conversation.
Note:This is a phone dependent feature.
•HOLD CALL:Press to put an active call on hold to have a private
conversation within your vehicle cabin. Press again to take off hold.
Note:This is a phone dependent feature.
•JOIN CALLS:Press to join two active calls.
Note:This is a phone dependent feature.
•Digit entry:Press the numbers to manually enter a phone number to
call.
•Signal/battery strength and roaming status
Note:This is a phone dependent feature.
•
: Press to see additional numbers or information (if available).
•
: ThisBluetoothicon illuminates when aBluetoothenabled phone
is connected to SYNC.
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SAVING A CONTACT OR A PHONE NUMBER AS A QUICK DIAL
After you have connected yourBluetoothenabled cellular phone and
downloaded your phone book/call history, SYNC allows you to save 10
frequently called numbers for quick access.
1. Press PHONE on the navigation
bezel.
2. Press the PHONE BOOK or CALL
HISTORY tab.
3. Select the phone number or the
contact you wish to save to the
Quick Dial screen.
4. Press SAVE.
5. Select the Quick Dial location in
which you wish to store the contact.
6. Press SET/REPLACE at the
bottom of the screen to save the
contact’s number to the chosen
Quick Dial location.
The system will confirm when the
number of the contact is
successfully stored.
Using Quick Dial numbers
1. Press PHONE on the navigation bezel.
2. Select the QUICK DIAL tab to
access saved numbers. The icon to
the right of the contact’s name will
identify the location of the
respective contact (i.e. home, work,
cell, etc). The number to the left of
the name will identify the Quick
Save location.
Note:The location icon is a phone dependent feature.
3. Select the desired contact to initiate a call.
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