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17 Introduction
Problems with your vehicle
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact an authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
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18 Introduction
Reporting safety defects
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from http://www.safercar.gov.
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19 Introduction
Vehicle data recording
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid system,
may transmit some data in certain accidents.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
DaimlerChrysler may access the information and share it with others
for safety research or vehicle diagnosis purposes
with the consent of the vehicle owner or lessee
in response to an official request by law enforcement or other government agency
for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or
as otherwise required or permitted by law.
Please check the Tele Aid subscription service agreement for details regarding the information that may be recorded or transmitted
via that system.
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Page 21 of 489
21 At a glance
Exterior view
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Storage compartments
Door control panel
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22 At a glance
Exterior view
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23 At a glance
Exterior view
ItemPage
1Trunk
Opening the trunk114
Closing the trunk116
Spare wheel400
Vehicle tool kit400
2Rear lamps410
3Rear window defroster187
4Fuel filler flap279
Refueling279
Gasoline461
5Doors
Locking and unlocking104
Opening and closing113
Locking/unlocking in an
emergency403
ItemPage
6Exterior rear view mirrors
Adjusting49
Auto-dimming rear view
mirrors185
7Towing434
Installing towing eye bolt436
8Tires and wheels291
Checking tire inflation
pressure302
General information291
Flat tire417
Vehicle tool kit400
9Hood
Opening282
Engine oil283
Coolant288,
463
ItemPage
aHeadlamp cleaning
system185,
289
bFront lamps410
cWindshield wipers58
Wiper blades, replacing415
Wiper blades, cleaning337
dWindshield
Wiping with windshield
washer fluid60
Cleaning337
eRetractable hardtop
Opening/closing204
Wind screen209
Luggage cover210
Sunshade for panorama
roof*213
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