90 Control systemsCOMAND introductionTelephone keypad
With the help of the telephone keypad, you
can use your mobile phone if it is inserted
in the cradle.
1Telephone keypad
2Folding coverCOMAND controller
Use the COMAND controller to select
menu functions shown on the COMAND
display.
1COMAND controllerYou can operate the COMAND controller
as follows:
press briefly or press and hold
rotate to the left or right
slide to the left, right, up, down or
diagonally
In this way, you can move through the
menus, select menu items or exit menus.
You can move through the menus either by
rotating or sliding the controller.
Operating COMAND controller
142 Control systemsCOMAND telephone*Operating options
When the mobile phone is inserted in the
cradle, you can operate the telephone us-
ing the following devices:
mobile phone keypad
COMAND telephone keypad
buttonss andt on the multi-
function steering wheel (
page 288)
Voice Control (
page 313)
Bluetooth
® headset (
page 157)Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on features available for your mobile
phone of choice.
You can control other functions of the mo-
bile phone via the COMAND, instrument
cluster control system (
page 299) or
Voice Control.
The descriptions in this section assume
that the mobile phone is inserted in the
cradle. Exceptions to this are clearly stat-
ed.Unless otherwise indicated, the descrip-
tions and illustrations in this section refer
to COMAND and the telephone keypad.
Operation using the mobile phone and
Bluetooth
® headset is described in the re-
spective separate Operating Instructions.
Caller ID
COMAND can display the telephone num-
ber and the name of the caller, e.g. for an
incoming call and also in other menus or
displays.
For the telephone number to be displayed,
the caller must transmit their telephone
number.
This is also the case for name displays. For
this, the telephone number and the name
of the caller must also be saved in the mo-
bile phone book.
i
The components and operating principles of
COMAND can be found on (
page 87) and
(
page 96).
i
Various mobile phone cradles can be in-
stalled in the front center armrest, see separate
installation instructions for the mobile phone
cradle. These mobile phone cradles can be ob-
tained from an authorized Mercedes-Benz Cen-
ter. For more information about telephone
(
page 539).
i
In order for the functions described in this
section to work correctly, the Bluetooth
® head-
set must be linked to COMAND (
page 180).
Please make sure any Bluetooth
® headset linked
with the mobile phone is switched off or that the
headset is linked with COMAND before you in-
sert the mobile phone in the cradle (page 539)
and use the telephone functions with COMAND.
143 Control systems
COMAND telephone*
Functional restrictions
You will not be able to use the telephone,
or you may have to wait a while, in the fol-
lowing situations:
If the telephone has not yet logged into
the network.
The telephone automatically tries to
log into a network. If no network is
available, you will also not be able to
make a “911” emergency call.
If you attempt to make an outgoing call,
the “No Service” message will appear
for a short while.
If the mobile phone is not inserted in
the cradle.
SIM card is not inserted in GSM type
phone.Notes about COMAND telephone fea-
tures using a Bluetooth
® connection
Many of the Mercedes-Benz approved mo-
bile phones, cradles and adaptors avail-
able for use in your vehicle utilize
Bluetooth
® technology to communicate
with each other and the vehicle. Depend-
ing on your phone brand and model, the
number of in-vehicle or on-display
COMAND telephone features supported
via Bluetooth® communication, and thus
available for your use, may vary.
The descriptions and illustrations in this
section are based on the use of fully com-
patible Mercedes-Benz approved mobile
phones and cradles that do not utilize Blue-
tooth
® technology to communicate with
each other. If your vehicle is equipped with
integrated Bluetooth
® functionality than a
Bluetooth
® capable mobile phone, head-
set, Laptop, PDA, etc. is required to utilize
those features.For additional information about
Mercedes-Benz approved Bluetooth
® mo-
bile phones and related accessories please
contact the Mercedes-Benz Customer As-
sistance Center at 1-800-FOR-MERCedes
or your nearest authorized Mercedes-Benz
Center.
Switching telephone on or off
Switching on: Insert mobile phone
into cradle when COMAND is switched
on.
or
Switch on the mobile phone
(see mobile phone operating instruc-
tions).
Switching off: Select “Telephone”
“Telephone” “Telephone OFF”.
or
Switch off mobile phone (see mobile
phone operating instructions).
i
The roof cargo container* may impair mo-
bile phone reception. In an emergency, remove
the mobile phone from the mobile phone cradle
(
page 539) to make a call.
145 Control systems
COMAND telephone*
“911” emergency call
The following conditions must be fulfilled
in order to make a “911” emergency call:
The phone is switched on.
A mobile network is available.
There is a valid SIM card in the phone
(not necessary in all mobile networks).
If you cannot make an emergency call, you
must initiate rescue measures yourself.
The “911” emergency call is a public ser-
vice. Any misuse is punishable by law.Placing a “911” emergency call before
entering PIN/PIN2, PUK/PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone” “Dial 911”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (
page 144).
Press s.Placing a “911” emergency call after
entering PIN/PIN2, PUK/PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone”.
Select all the digits in sequence.
Select “S”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (
page 144).
Press s.
i
The “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
i
This function places a call to the local 911
provider. It does not initiate a Tele Aid call.
i
If no SIM card is inserted in the mobile
phone, you can only initiate a “911” emergency
call by using COMAND and the mobile phone.
i
The roof cargo container* may impair mo-
bile phone reception. In an emergency, remove
the mobile phone from the mobile phone cradle
(
page 539) to make a call.
148 Control systemsCOMAND telephone*Telephone submenu overviewi
The components and operating principles of
COMAND can be found on (
page 87).
Name
(only when the mo-
bile phone is insert-
ed in the cradle)
Data/Connections
Call lists
(not during a call)
Text message
(not during a call)
DTMF
(only during a call)
Mic OFF/ON
(only during a call)
Display COMAND
phone book
Address book
Bluetooth
®
Display call list se-
lection:
Calls received
Calls dialed
Call up SMS inbox
Send numerical se-
quence
Switch hands-free
microphone on/off
158 Control systemsCOMAND telephone*From the Bluetooth
® headset to the
hands-free system
On most Bluetooth
® headsets, you press
the PTT button on the headset twice quick-
ly to transfer the call (see headset operat-
ing instructions).
From the hands-free system to the mo-
bile phone
If the mobile phone has a folding up-
per section: Flip upper section open.
Take mobile phone out of cradle.
The “No telephone inserted” message
appears on the COMAND display. Sub-
sequent operation is only possible us-
ing the mobile phone.From the mobile phone to the
hands-free system
Insert mobile phone into cradle.
Once the call has been transferred to
the hands-free feature, all the functions
will be available to you which are de-
scribed in the “Functions during a sin-
gle-call connection” section
(page 155).
COMAND phone book
The COMAND phone book contains both
the COMAND address book entries and
mobile phone entries that have at least
one telephone number.
The COMAND address book entries are
permanently available even when a mobile
phone is not inserted in the cradle.
When the mobile phone is inserted in the
cradle, COMAND will read the phone book
entries in the mobile phone and compares
them with the COMAND address book en-
tries.
167 Control systems
COMAND telephone*
COMAND address book General notes
The address book contains the entries that
are saved in the COMAND address book
memory. The entries are permanently
available even if the phone is not inserted
in the cradle*. When you insert the mobile
phone into the cradle*, COMAND reads-in
the phone book entries saved in the mobile
phone and stores the entries as a separate
list from the COMAND address book. This
list is a copy of the phone’s phone book.
This can take several minutes, depending
on how many entries the phone book and
the address book contain. After the read-in
process, the COMAND compares the
phone book entries with the address book
entries. If all of the telephone numbers of a
phone book entry in the mobile phone are
present in an address book entry, the ad-
dress book shows only the address book
entry. If not, the address book also shows
the phone book entry in the mobile phone.Address book menu overviewWarning!
G
Please devote your attention first and fore-
most to the traffic situation you are in.
Before your journey, please familiarize your-
self with the address book functions.
Only use the COMAND when road and traffic
conditions permit you to do so. Otherwise
you could be involved in an accident in
which you or others could be injured.
i
The components and operating principles of
COMAND can be found on (
page 87).
Search
New Entry
Search for an ad-
dress book entry
Create new address
book entry
173 Control systems
COMAND telephone*
Switching between private or business
data
Select symbol 2.
The display switches to private or busi-
ness data, depending on the previous
status.
Selecting a different data field
Rotate ymz or slide qmr.
Displaying abbreviated content in full
Select “Options” “Details”.
The display is shown in full.
Closing entire display: Slide omp or
pressn.
Closing the detailed view
Select “Back”.Displaying of a complete phone book
entry in the mobile phone
Searching for the desired entry
Search for a phone book entry in the
mobile phone (
page 161).
Press n.
The detailed view appears.1To go back to the previous menu
2Category symbol
3Display for phone book entry in mobile
phone
4To call up options
i
The mobile phone must be inserted in the
cradle*.
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If a phone book entry in the mobile phone
has more than one telephone number, you will
see all telephone numbers with the respective
category symbol 2 in the detailed view.