344 Control systemsVoice Control command list
spell cross street
enter intersection
enter cross street
last destinations
last states
last provinces
spell town
spell city
spell name of town
spell name of city
enter town
enter city
enter name of town
enter name of city
district
center
spell district
spell center
enter district
enter center
points of interest
enter points of interest
enter point of interest
enter POI
enter POIs
street
spell street
spell name of street
enter street
enter name of street
enter destination
destination entry
destination input
address entry
address input
save destination
save address
store destination
store address
start route guidance
start navigation
start nav
start routing
begin route guidance
begin navigation
begin route guidance
begin routing
continue route guidance
continue navigation
continue nav
continue routing
destination guidance on
cancel route guidance
cancel navigation
345 Control systems
Voice Control command list
Address book commands
cancel nav
cancel routing
cancel destination guidance
exit route guidance
exit navigation
exit nav
exit routing
exit destination guidance
terminate route guidance
terminate navigation
terminate nav
terminate routing
terminate destination guidance
next gas station
next Mercedes-Benz service
next workshop
next MB service
next MB service point
next MB service center
next Mercedes service
next Mercedes service point
next Mercedes service center
next Mercedes-Benz service point
next Mercedes-Benz service center
next service point
next service center
next hospital
next parking lot
next restaurant
address book (on)
address list (on)
addresses (on)
list address book
read out address book
get address book
recall address book
delete address book
spell entry
spell name
spell heading
search entry
search name
search heading
open entry
show entry
list entry
select entry
get entry
open entry
open page
open item
open name
548 Controls in detailUseful features
Destination Download to the COMAND
System
Destination Download allows you access
to a database of over 10,000,000 points of
interest (POIs) that can be downloaded to
your vehicle’s navigation system. If you
know the destination the address can be
downloaded. Or if you are unsure of your
destination you can be provided with
points of interests near your location.
The Response Center can transmit desti-
nation data to the COMAND during the
connection with the Roadside Assistance
or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs
(points of interest).Route guidance
A prompt appears for confirmation if route
guidance to the address is to be started.
Slide rmq or rotate ymz to select
“Yes” menu item and confirm by
pressingn.
The system starts the route calculation
and subsequently the route guidance
to the defined address (
page 188).
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
mobile phone network is not available). The mes-
sage:
“Call Failed” appears in the multifunction
display for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing n (
page 90).
Information calls can be terminated using button
t on the multifunction steering wheel or
COMAND (
page 141).
!
If the indicator lamps do not start flashing
after you press one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
i
The components and operating principles of
COMAND can be found on (
page 87).
i
If you select “No”, you can save the address
in your address book (
page 167).
i
The destination download feature is avail-
able if the relevant mobile phone network is
available and data connection is possible.
549 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button be-
gins to flash.
The message: “Connecting Call” ap-
pears in the multifunction display and
the SOS button is flashing.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 141).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
i
You can exit Roadside Assistance and/ or
the information display during an active connec-
tion and call up the COMAND application last se-
lected. To do so, select “Back”. Meanwhile,
mute remains active (
page 87).
i
The remote door unlock feature is available
if the relevant mobile phone network is available
and data connection is possible.
The SOS button will flash and the message:
“Connecting Call” appears in the multifunction
display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.
628 Practical hintsWhat to do if …?Lamps in instrument cluster
General information:
If any of the following lamps in the instru-
ment cluster fails to come on during the
bulb self-check when switching on the igni-
tion, have the respective bulb checked and
replaced if necessary.Problem
Possible cause/consequence
Suggested solution
-
The yellow Antilock
Brake System (ABS)
indicator lamp comes on
while the engine is run-
ning.
The ABS has detected a malfunction and
has switched off. The BAS, ESP
®, EBP and
PRE-SAFE
® are also switched off (see mes-
sages in multifunction display).
The brake system is still functioning nor-
mally but without the ABS available.
If the ABS control unit is malfunctioning,
other systems such as Parktronic*,
DISTRONIC Plus*, navigation system, Park
Assist* and the automatic transmission
may also be malfunctioning.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the mul-
tifunction display (
page 642).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions increas-
es the risk of an accident.
778 IndexChildren in the vehicle 58
Air bags 58
Indicator lamp front passenger
front air bag off 51, 640
Infant and child restraint systems 59
LATCH-type child seat anchors 63
Override switch for rear passenger
compartment 64
Tether attachment points 62
Chrome-plated exhaust tip*,
Cleaning 625
Cigarette lighter 537
Cockpit 26
COMAND
Adjusting volume 98
Audio AUX 129
Components 87
Controller 90
Display 88
Display illumination 89
Function buttons 88
Main menus 98
Menu overview 92
Navigation system 188
Operating 92Operating safety 86
Operating seats 282
Phone book* 158
Radio, FM/AM 102
Selecting sound settings 99
SMS messages 183
Surround sound 100
Switching off/on the
audio source 101
Switching on or off 87
Swiveling display 89
System settings 259
Telephone keypad* 90
Telephone menu* 141
Vehicle menu 264
Voice Control settings 261
Combination switch 403
Corner-illuminating lamps 404
High beam flasher 403
Turn signals 420
Windshield wipers 408
Command list (Voice Control) 340
Address book commands 345
Audio commands 347
General commands 340Navigation commands 343
Telephone* commands 341
Control system instrument cluster 287
Multifunction display 287
Multifunction steering wheel 288
Control system instrument cluster menus
AMG 296
Assistance* 303
Audio 294
Navi 292
Service 304
Settings 305
Telephone* 299
Trip 291
Vehicle status message memory 304
Coolant 579
Adding 580
Anticorrosion/antifreeze mixing
ratio and quantity 771
Checking level 579
Messages in display 679
Temperature 569
Temperature gauge 29, 444
Coolant level
Checking 579
Corner-illuminating lamps 404
788 Index
Key, SmartKey with
KEYLESS-GO* 684
Lamps, exterior 687
License plate lamps 689
Light sensor 688
Night View Assist* 693
Park Assist* 653, 655
Parking lamps 690
PRE-SAFE
®
656, 663
Restraint systems 697
Side marker lamps 691
SRS 697
Tail lamps 692
Tele Aid 699
Trunk 704
Windshield washer fluid 704
Multifunction steering wheel 288N
Navigation system
Menu overview (COMAND) 194
Navigation system (COMAND) 188
Basic settings 198
Destination entry 202
Destination memory 251
Detour function (COMAND) 246
Driving maneuver 237
Hiding/showing the
menu system 196
Last destinations 258
Map display 195
Operation 195
POI entry 229
Real-time traffic 248
Route guidance 237Navigation system (Instrument cluster
control system) 292
Driving maneuver 293
Navigation system (Voice Control) 320
Neutral gear position, Automatic
transmission 426, 430
New vehicle break-in 558
Night View Assist* 491
Cleaning the windshield in
front of the camera 621
Dirty or fogged-up windshield 493
Image on multifunction display 492
Malfunction 494
Messages in display 693
Removing condensation 493
Switching on or off 491
Normal occupant weight 607
Number, Vehicle Identification (VIN) 749
797 Index
Video (COMAND) 132
Video AUX
Screen settings 130
Video AUX (COMAND) 130
Video DVD
Operating (COMAND) 132
Operating (Control system) 295
Submenu overview 134
Switching to mode 134
Video game 140
VIN 749
Voice Control
Address book 330
Command list 340
DVD changer 338
Individualization 355
Individualization (COMAND) 261
Introduction 309
Navigation 320
Operating safety 308
Operation via the multifunction
steering wheel 311
Radio 334
Switching help window on or off
(COMAND) 261
Telephone 313Troubleshooting 352
W
Warning indicators
Park Assist* 479
Parktronic* 474
Warning sounds
DISTRONIC Plus* 454
Drivers seat belts 55
Electronic parking brake 424
PRE-SAFE
® Brake* 80
Seat belt telltale 636
Warranty coverage 747
Washing the vehicle 615
Wear pattern, Tires 609
Weights, Vehicle 763
Wheels
Change 723
Collapsible wheel chock 707
Minispare wheel 707
Removing 726
Rims and Tires 754
Sizes 754
Spare wheel 759
Tightening torque 728
Tires and wheels 582Window curtain air bags 46, 47
Windows see Power windows
Windshield
Cleaning 622
Cleaning wiper blades 622
Infrared reflecting 556
Windshield washer fluid 768, 774
Mixing ratio 774
Refilling 580
Wiping with 409
Windshield wipers 408
Cleaning wiper blades 622
Replacing wiper blades 721
Single wipe 409
Winter driving 610
Snow chains 611
Tires 610
Winter driving instructions 565
Winter tires 610
Wood trims, Cleaning 625
Wrench, wheel (vehicle tool kit) 705
X
Xenon headlamp see Headlamps