545 Controls in detail
Useful features
Initiating an emergency call manually
1SOS button
2Cover
Briefly press button on cover2 to
open.
Cover 2 will open.
Press SOS button1 (for longer than
2 seconds).
The indicator lamp in SOS button1
will flash until the emergency call is
concluded.
Wait for a voice connection to the
Response Center.
Close cover2 after the emergency
call is concluded.
The message:
“Call Failed” appears in the multifunc-
tion display for approximately
10 seconds.
A pop-up window with the message:
“Call could not be connected! Please dial
911 directly using the mobile telephone
keypad.” appears in the COMAND dis-
play. Confirm the message pressing
n
(
page 90).
Should this occur, assistance must be sum-
moned by other means.
i
During the emergency call the mobile phone
is switched off automatically and must be
switched back on to make a call.
i
The roof cargo container* may impair mo-
bile phone reception. In an emergency, remove
the mobile phone from the mobile phone cradle
(
page 539) to make a call.
i
The “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they
receive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
549 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button be-
gins to flash.
The message: “Connecting Call” ap-
pears in the multifunction display and
the SOS button is flashing.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 141).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
i
You can exit Roadside Assistance and/ or
the information display during an active connec-
tion and call up the COMAND application last se-
lected. To do so, select “Back”. Meanwhile,
mute remains active (
page 87).
i
The remote door unlock feature is available
if the relevant mobile phone network is available
and data connection is possible.
The SOS button will flash and the message:
“Connecting Call” appears in the multifunction
display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.
567 Operation
Driving instructions
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
an authorized Mercedes-Benz Center.Control and operation of radio
transmitters
COMAND, radio, and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio, or tele-
phone
1 if road, weather and traffic
conditions permit. Otherwise, you may not
be able to observe traffic conditions and
could endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
778 IndexChildren in the vehicle 58
Air bags 58
Indicator lamp front passenger
front air bag off 51, 640
Infant and child restraint systems 59
LATCH-type child seat anchors 63
Override switch for rear passenger
compartment 64
Tether attachment points 62
Chrome-plated exhaust tip*,
Cleaning 625
Cigarette lighter 537
Cockpit 26
COMAND
Adjusting volume 98
Audio AUX 129
Components 87
Controller 90
Display 88
Display illumination 89
Function buttons 88
Main menus 98
Menu overview 92
Navigation system 188
Operating 92Operating safety 86
Operating seats 282
Phone book* 158
Radio, FM/AM 102
Selecting sound settings 99
SMS messages 183
Surround sound 100
Switching off/on the
audio source 101
Switching on or off 87
Swiveling display 89
System settings 259
Telephone keypad* 90
Telephone menu* 141
Vehicle menu 264
Voice Control settings 261
Combination switch 403
Corner-illuminating lamps 404
High beam flasher 403
Turn signals 420
Windshield wipers 408
Command list (Voice Control) 340
Address book commands 345
Audio commands 347
General commands 340Navigation commands 343
Telephone* commands 341
Control system instrument cluster 287
Multifunction display 287
Multifunction steering wheel 288
Control system instrument cluster menus
AMG 296
Assistance* 303
Audio 294
Navi 292
Service 304
Settings 305
Telephone* 299
Trip 291
Vehicle status message memory 304
Coolant 579
Adding 580
Anticorrosion/antifreeze mixing
ratio and quantity 771
Checking level 579
Messages in display 679
Temperature 569
Temperature gauge 29, 444
Coolant level
Checking 579
Corner-illuminating lamps 404
787 Index
M
Maintenance 15, 612
Automatic Call (Tele Aid) 550
Calling up service indicator
display 613
Clearing service indicator
message 612
Maintenance System 612
Resetting service indicator 614
Service indicator message 612
Service term exceeded 613
Maintenance System 612
Manual headlamp mode 400
Manual shift program (AMG vehicles only)
Deactivating 442
MAXCOOL
Maximum cooling 506
Maximum load rating, Tires 607
Maximum loaded vehicle weight 591,
607
Maximum tire inflation pressure 603,
607
Maximum tire load rating 603
Memory function 392
Messages in display see
Multifunction display messagesMicrophone, Hands-free 33
Minispare wheel 707, 723, 759
Mirrors
Activating exterior rear view mirror
parking position 391
Adjusting 388
Auto-dimming for rear view
mirrors 390
Exterior rear view mirrors 388
Interior rear view mirror 388
Mobile phone see Telephone*
Modifications and alterations,
Operating safety 19
MON 571, 767
MP3
Menu overview (COMAND) 123
Operation (COMAND) 124
Playback options (COMAND) 128
Selecting a folder (COMAND) 127
Selecting a medium (COMAND) 126
Selecting a track (COMAND) 126
MP3 (COMAND) 116
Multicontour rear seats* 383
Multicontour seats*, front
Adjusting (COMAND) 283
Multifunction display 287Multifunction display messages
ABC* 660
ABS 662
Airmatic 676
Batteries, vehicle 678
Blind Spot Assist* 654
Brake fluid 664
Brake pads 666
Coolant 680
Coolant level 679
Cruise control 645
DISTRONIC Plus* 646
Doors 682
EBP (Electronic Brake
Proportioning) 665
Electronic parking brake 667
Engine oil 575, 694
ESP
®
662, 673
Fog lamps 690
Front passenger front air bag 649
Fuel cap 683
Gear selector lever 648, 653, 657,
659, 704
Headlamps 687
Hood 683
Key, SmartKey 685
793 Index
Shift program mode, Automatic
transmission 436
Shifting, Automatic transmission 426
Side impact air bags 46
Side marker lamps
Cleaning lenses 619
Messages in display 691
Side windows see Power windows
Sidewall 608
SIRIUS Satellite Radio see Satellite radio
SmartKey see Key, SmartKey
SmartKey with KEYLESS-GO* see Key,
SmartKey with KEYLESS-GO*
SMS messages 183
Snow chains 611
Spare wheel 723, 759
Mounting 723
Speed
Setting current 447
Setting to last stored speed in
DISTRONIC Plus*
(“Resume” function) 463
Speed settings
Cruise control 449, 450
DISTRONIC Plus* 460, 461, 462To last stored speed (“Resume” func-
tion) in Cruise control 450
SRS 54
Indicator lamp 29, 637
Messages in display 697
Standing water, Driving through 566
Starter battery 731
Starter switch 370
Positions 370
Starting difficulties, Engine 418
Starting, Engine 416
Steering column 386
Steering wheel
Adjustment 386
Cleaning 624
Easy entry/exit feature 384
Heated steering wheel* 387
Power steering fluid 766
Steering wheel gearshift control
Automatic transmission 438
Stolen Vehicle Recovery services 550
Storage compartments 526
Cupholder 530
Front armrest 527
Parcel net 528
Rear armrest 528Ruffled storage pockets 530
Storage compartment in
front armrest 527
Storage tray/telephone* compartment
in front armrest 527
Under the front seats 527
Storing tires 584
Summer opening feature 412
Sun visors 534
Sunroof see Power tilt/sliding sunroof
Sunshades
Extending or retracting rear window
sunshade (COMAND) 271
Extending/retracting rear window
sunshade 535
Opening or closing rear side window
sunshades 412
Suspension tuning
Setting (ABC*) 470
Setting (Airmatic) 468
Symbols used in this operator’s
manual 18
System settings (COMAND)
Bluetooth
® settings 180
Display 259
Favorite button 263
794 Index
Menu overview 259
Reset 263
Setting the system language 262
Time settings 259
Voice Control settings
(COMAND) 261
T
Tachometer 445
Overspeed range 445
Tail lamps
Cleaning lenses 619
Messages in display 692
Tar stains 616
Tele Aid 542
Automatic Maintenance Call 550
Call priority 548
Emergency calls 544
Hands-free microphone 33
Information 547
Information button 546
Initiating an emergency call
manually 545
Messages in display 699
Remote door lock 550
Remote door unlock 549
Roadside Assistance 546Roadside Assistance button 546
SOS button 545
Stolen Vehicle Recovery
services 550
System self-check 543
Telephone cradle
Changing 542
Telephone* 539
“911” emergency call
(COMAND) 145
Accepting/ending a call
(COMAND) 152
Answering/ending a call (Instrument
cluster control system) 302
Call lists (COMAND) 150
Changing mobile phone cradle 542
Compartment 527
Dialing (Instrument cluster
control system) 301
Entering the telephone number
(COMAND) 153
Hands-free microphone 33
Inserting in cradle 540
Installing a different mobile phone
cradle 542
Operation 299Operation (COMAND) 141
Phone book (COMAND) 158
Phone book (Instrument cluster
control system) 301
PIN (COMAND) 146
PIN2 (COMAND) 147
PUK / PUK2 (COMAND) 147
Redialing (COMAND) 154
Redialing (Instrument cluster
control system) 302
Removing from cradle 541
Single call connection
(COMAND) 155
Speed dialing (COMAND) 154
Submenu overview (COMAND) 148
Switching on/off (COMAND) 143
Transferring a call (COMAND) 157
Unlock code (COMAND) 147
Voice Control 313
Temperature
Outside temperature indicator 29
Setting interior temperature
(COMAND) 274
Tires 591
Tie-down hooks, Trunk 532
Tightening torque, Wheel bolts 728
797 Index
Video (COMAND) 132
Video AUX
Screen settings 130
Video AUX (COMAND) 130
Video DVD
Operating (COMAND) 132
Operating (Control system) 295
Submenu overview 134
Switching to mode 134
Video game 140
VIN 749
Voice Control
Address book 330
Command list 340
DVD changer 338
Individualization 355
Individualization (COMAND) 261
Introduction 309
Navigation 320
Operating safety 308
Operation via the multifunction
steering wheel 311
Radio 334
Switching help window on or off
(COMAND) 261
Telephone 313Troubleshooting 352
W
Warning indicators
Park Assist* 479
Parktronic* 474
Warning sounds
DISTRONIC Plus* 454
Drivers seat belts 55
Electronic parking brake 424
PRE-SAFE
® Brake* 80
Seat belt telltale 636
Warranty coverage 747
Washing the vehicle 615
Wear pattern, Tires 609
Weights, Vehicle 763
Wheels
Change 723
Collapsible wheel chock 707
Minispare wheel 707
Removing 726
Rims and Tires 754
Sizes 754
Spare wheel 759
Tightening torque 728
Tires and wheels 582Window curtain air bags 46, 47
Windows see Power windows
Windshield
Cleaning 622
Cleaning wiper blades 622
Infrared reflecting 556
Windshield washer fluid 768, 774
Mixing ratio 774
Refilling 580
Wiping with 409
Windshield wipers 408
Cleaning wiper blades 622
Replacing wiper blades 721
Single wipe 409
Winter driving 610
Snow chains 611
Tires 610
Winter driving instructions 565
Winter tires 610
Wood trims, Cleaning 625
Wrench, wheel (vehicle tool kit) 705
X
Xenon headlamp see Headlamps