Page 338 of 769
337 Control systems
Voice Control command list
store telephone number
store name
store password
dial
dial PIN
dial number
dial PIN number
dial PIN code
dial phone number
dial telephone number
dial password
dial unlock code
confirm
confirm PIN
confirm number
confirm PIN number
confirm PIN code
confirm phone number
confirm telephone number
confirm password
confirm unlock code
repeat PIN
repeat number
repeat PIN number
repeat PIN code
repeat phone number
repeat telephone number
repeat password
repeat unlock code
enter PIN
enter PIN code
enter PIN number
enter code
enter unlock code
list phone book
read out phone book
play phone book
get phone book
recall phone book
redial
redial last number
redial last phone number
correction
wrong PIN
wrong number
wrong PIN number
wrong PIN code
wrong phone number
wrong telephone number
wrong unlock code
incorrect PIN
incorrect number
incorrect PIN number
incorrect PIN code
Page 339 of 769

338 Control systemsVoice Control command listNavigation commands
incorrect phone number
incorrect telephone number
incorrect unlock code
delete
delete PIN
delete number
delete PIN number
delete PIN code
delete phone number
delete telephone number
delete unlock code
navigation
nav
navi
route guidance
routing
destination guidance
guidance instructions on
switch guidance instruction on
switch guidance instructions on
switch route guidance instruction on
switch route guidance instructions on
switch on guidance instruction
switch on guidance instructions
switch on route guidance instruction
switch on route guidance instructions
guidance instructions off
switch guidance instructions off
switch route guidance instructions off
switch off guidance instructions
switch off route guidance instructions
mute guidance instructions
mute route guidance instructions
house number
enter house number
map (on)
show map
switch on map
zoom in
zoom in on map
zoom out
zoom out on map
zoom in completely
zoom out completely
enter country
enter another country
spell country
spell another country
change country
change another country
intersection
spell intersection
Page 342 of 769
341 Control systems
Voice Control command list
open
delete name
delete
list destination memory
read out destination memory
play destination memory
get destination memory
recall destination memory
car
car phone
land line
phone
telephone
cell phone
mobile phone
cellular phone
call
call work
call office
call business
call company
home
call home
work
office
business
company
car
car phone
land line
land line phone
land line telephone
cell phone
mobile phone
cellular phone
work car (phone)
office car (phone)
business car (phone)
company car (phone)
car (phone) work
car (phone) office
car (phone) business
car (phone) company
work land line
office phone
land line phone business
land line telephone company
work cell phone
office mobile phone
business cellular phone
cell phone company
home
home car
Page 343 of 769
342 Control systemsVoice Control command list
Audio commands
home car phone
car home
car phone home
home land line
home land line phone
land line home
land line phone home
home cell phone
home mobile
cell home
cell phone home
mobile home
mobile phone home
cellular home
cellular phone home
call work car
call work land line
call work cell phone
call home car
call land line phone
call cell phone home
navigate to
drive to
navigate to work
navigate to home
dial name
dial voice name
save name
save voice name
save number
save telephone number
store voice name
store number
store telephone number
accept
accept PIN
accept PIN code
accept lock code
accept PIN number
accept number
accept telephone number
accept name
accept password
OK
finished
<1> - <8>
use <1> - <8>
number <1> - <8>
line <1> - <8>
audio
audio off
Page 348 of 769

347 Control systems
Voice Control troubleshooting
Voice Control troubleshooting
Help function
To support the user, the Voice Control Sys-
tem contains an extensive help function.
The help function gives you:
General hints on how to best use the
Voice Control System
A listing of all available commands
Help commands
“Help voice control”
Using the command “Help voice control”
will give you information on how to best
use the Voice Control System.
“Help”
In a main menu, help can be accessed at
any time by saying the command “Help”.
The Voice Control System will then read
out the available functions and commands
of all systems.I n a s u b m e n u , h e l p c a n a l s o b e a c c e s s e d a t
any time by saying the command “Help”.
The Voice Control System will then read
out an option list of all available functions
and commands available in the particular
submenu.
You can also use the help function to ac-
cess help for a specific system. To access
help for the phone operation, you would
speak the command “Help Telephone”.
If you wish to execute the last command
read out:
Press!.
Help window
You can use the help window to view a se-
lection of valid commands on the
COMAND display.
The help functions can be switched on or
off via COMAND in the “System settings”
menu (
page 257).
Entering digits and spelling
Entering digits
Digits from “Zero” to “Nine” may be
used.
Speaking phone numbers in digit
blocks of 3 to 5 digits has proven a
very reliable method for the input of
phone numbers.
Spelling
The letters of the English alphabet and
the digits 0 - 9 may be used.
Speak the letters in blocks of 5 - 7 let-
ters at a time.
Speak each individual letter clearly.
Page 350 of 769

349 Control systems
Voice Control troubleshooting
Problem
Possible cause/consequence
Suggested solution
Voice Control System does not recognize
commands.
You have not operated the system from the
driver’s seat.
Operate the Voice Control System only
by the driver as the microphone is
geared to the driver side.
You have spoken unclearly, too loudly or
too quietly.
Speak the commands in a continuous
manner using a normal tone.
A blower is set to the highest setting, vents
are pointed at microphones or wind noise is
being created through open windows.
Avoid loud disturbances.
Voice Control System does not recognize
an address book entry.
The voice entries in the address book sound
too similar.
When you create your address book en-
tries, select names with the greatest
possible acoustic differences: If for ex-
ample you have the names Smith and
Schmidt, choose for example “Smith
work” or “Schmidt John”.
Speak the command “List phone book”.
The system reads out the address book
entry by entry.
Press! when the desired entry is
being read out.
The entry is selected and the corre-
sponding number is dialed
(page 314).
Page 359 of 769

358 Controls in detailLocking and unlockingImportant notes on using KEYLESS-GO
You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
(page 352).
The starter switch is located under the
KEYLESS-GO button. Pull the
KEYLESS-GO button out in order to ac-
cess the starter switch.
You can combine KEYLESS-GO func-
tions with normal SmartKey functions
(e.g. unlocking with KEYLESS-GO and
locking with button ‹).
Always carry the SmartKey with
KEYLESS-GO with you.
Never store the SmartKey with
KEYLESS-GO together with:
Electronic items such as a mobile
phone or another SmartKey with
KEYLESS-GO
Metallic objects such as coins or
metal foil
Doing so could impair the function of
the KEYLESS-GO system.
To lock or unlock the vehicle, the
SmartKey with KEYLESS-GO must be
located outside the vehicle within ap-
proximately 3 ft (1 m) of a door or the
trunk lid.
If the vehicle has been parked for more
than 72 hours, you must pull an outside
door handle in order to activate the
KEYLESS-GO function.
In order to start the engine with the
SmartKey with KEYLESS-GO:
The SmartKey with KEYLESS-GO
must be located in the vehicle.
The KEYLESS-GO start/stop button
must be inserted in the starter
switch (
page 366).
The brake pedal must be firmly de-
pressed. Do not depress the accel-
erator.
If the SmartKey with KEYLESS-GO is
positioned farther away from the vehi-
cle, the system may no longer recog-
nize the SmartKey with KEYLESS-GO.
The vehicle then cannot be locked or
the engine started via the KEYLESS-GO
system.
If the SmartKey with KEYLESS-GO is re-
moved from the vehicle (e.g. if passen-
ger exits the vehicle with the SmartKey
with KEYLESS-GO)
when pressing the KEYLESS-GO
start/stop button or trying to lock
the vehicle with the outside door
handle the message
“Key Not Detected” appears in the
multifunction display
with the engine running, the mes-
sage “Key Not Detected” appears in
the multifunction display while driv-
ing off
Page 511 of 769
510 Controls in detailLoading and storingStorage compartments in the front
passenger compartment
Glove box
The glove box can be unlocked and locked
with the mechanical key (
page 684).
Opening: Press glove box lid
release1.
Closing: Push the lid up.
Locking: Insert the mechanical key
into the glove box lock and turn it
clockwise to position3.
Unlocking: Insert the mechanical key
into the glove box lock and turn it coun-
terclockwise to position2.Storage compartments in the front
armrest
1Storage tray/telephone* compartment
2Storage compartment
Opening storage tray/telephone*
compartment: Press button1 and
swing armrest to left or right side.
Opening storage compartment:
Press button2 and swing center arm-
rest upward.
1
Glove box lid release
2
Unlocking glove box
3
Locking glove box