2008 MAZDA MODEL TRIBUTE HEV Owners Manual

Jump starting1. Start the engine of the booster vehicle and run the engine at moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected. 1. Remove the jumper cable from the groundmetal surface.
Note: In the illustrations, lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.
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3. Remove the jumper cable from the positive (+) terminal of thebooster vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
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JUMP STARTING THE HIGH VOLTAGE BATTERY
Your vehicle has two separate jump starting procedures; the following
procedure is for the cargo area high voltage battery only. Refer to the
Jump starting your vehicle (Low voltage [underhood] battery only)
section in this chapter for information on jump starting the low voltage
(underhood) battery.WARNING: The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING: The high voltage battery contains potassium
hydroxide (a strong alkaline electrolyte) which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your vehicle. This vehicle does not
have push-start capability.
If you attempt to start your vehicle and the engine cranks but does not
start, the high voltage battery may need to be jump started.
The Service Soon (yellow wrench)
light in the instrument cluster may
also be illuminated and the message
center may display a message.
To jump start the high voltage
battery, turn the ignition to OFF,
open the access panel on the end of
the driver side instrument panel and
press the jump start button
momentarily. After pressing the
button, you should wait eight
minutes before attempting to start
the engine, otherwise the high
voltage battery may not receive
sufficient charge to start the engine.
The high voltage battery will use voltage from the low voltage
(underhood) battery to charge itself.
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When the button is pressed, the indicator light on the button will
illuminate. After eight minutes has passed, the indicator light will flash
rapidly for two minutes. Turn the ignition to RUN. You may now attempt
to start the engine.If you attempt to start the engine before the
eight minutes passes, the jump starting procedure will stop and
will have to be restarted if the engine does not start.
If the engine still does not start after the first complete high voltage
jump start, a second jump start procedure can be attempted after a
two-minute period (indicated by the button light changing from a rapid
flash to no illumination). This jump start procedure can only be done
twice before the low voltage (underhood) battery becomes discharged
and must also be jump started.
If the jump start button is pressed, but the indicator on the button
flashes slowly, the low voltage (underhood) battery may not have enough
energy to charge the high voltage battery. If this occurs, refer to the
Jump starting your vehicle (Low voltage [underhood] battery only)
section in this chapter for information on jump starting the low voltage
(underhood) battery. You may perform another high voltage battery jump
start by pressing the jump start button after having connected the
jumper cables and starting the booster vehicle.
Once the engine is started, the jumper cables should be removed as
described in the Jump starting your vehicle (Low voltage
[underhood] battery only) section.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Mazda Motor
Corporation has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
isrequired that the front wheels (drive wheels) be placed on a dolly to
prevent damage to the automatic transaxle.
On 4WD vehicles, it is requiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transaxle, 4WD system or vehicle.
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) with the transmission placed in N
(Neutral).
Mazda Motor Corporation produces a towing manual for all authorized
tow truck operators. Have your tow truck operator refer to this manual
for proper hook-up and towing procedures for your vehicle.
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CUSTOMER ASSISTANCE (U.S.A. MAINLAND AND HAWAII)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting
your authorized dealer management, you can reach Mazda North
American Operations by one of the following ways:
Log on at: www.mazdaUSA.com.
Answers to many questions, including how to locate or contact a local
Authorized Mazda Dealership in the U.S., can be found here.
By email at: www.mazdaUSA.com (Click on CONTACT US at the bottom
of the home page).
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
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Whatever way you contact us, please help us to serve you more
efficiently and effectively by providing the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
CUSTOMER ASSISTANCE (CANADA)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your authorized dealer. If the cause of your
dissatisfaction cannot adequately be addressed by normal authorized
dealer procedures, we recommend that you take the following steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with a member of authorized dealer management. If
the Service Manager has already reviewed your concerns, contact the
owner of the authorized dealer or its General Manager.
STEP 2: Call the Mazda Regional Office
If you feel that you still require assistance, ask the authorized dealer
Service Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 55 Vogell Road, Richmond Hill, Ontario
L4B 3K5 Canada TEL: 1 (800) 263–4680.
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