2008 INFINITI QX56 door lock

SQUEAK AND RATTLE TROUBLE DIAGNOSESRF-41
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If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half- clutch on M/T model, drive position A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to RF-42, "
Inspection Procedure".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A Nissan Squeak and Rattle Kit (J-43980) is av ailable through your authorized Nissan Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Niss an Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-
71L02: 15 ×25 mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59 ×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Revision: March 2010 2008 QX56

RF-42
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit. Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Inspection ProcedureINFOID:0000000001731945
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the ar ea with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shift selector assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Revision: March 2010 2008 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-37
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000001606202
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer's comments; refer to SE-41, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed descr iption or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842
Revision: March 2010 2008 QX56

SE-38
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to SE-39, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94× 5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-71L02: 15 ×25
mm (0.59× 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50× 50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movemen t does not occur. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59× 0.98 in) pad/68239-13E00: 5 mm (0.20 in ) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for inst rument panel applications.
Revision: March 2010 2008 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-39
< SYMPTOM DIAGNOSIS >
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G H
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M A
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O P
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000001606203
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or ra ttle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Revision: March 2010 2008 QX56

SEC-6
< BASIC INSPECTION >[WITH INTELLIGENT KEY SYSTEM]
PRE-INSPECTION FOR DIAGNOSTIC
PRE-INSPECTION
FOR DIAGNOSTIC
Basic InspectionINFOID:0000000004807932
The engine start function, door lock function, power distribution system and NATS-IVIS/ NVIS in the Intelligent
Key system are closely related to each other regarding control. Narrow down the functional area in question
by performing basic inspection to identify which function is malfunctioning. The vehicle security function can
operate only when the door lock and power distribution system are operating normally. Therefore, it is easy to
identify any factor unique to the vehicle security syst em by performing the vehicle security operation check
after basic inspection.
1.CHECK DOOR LOCK OPERATION
Check the door lock for normal operation with the In telligent Key controller and door request switch.
Successful door lock operation with the Intelligent Key and request SW indicates that the remote keyless entry
receiver and inside key antenna required for engine start are functioning normally.
Identify the malfunctioning point by referring to the DLK section if the door cannot be unlocked.
Can the door be locked with the Intelligent Key and door request switch?
YES >> GO TO 2.
NO >> Refer to DLK-200, "
Symptom Table".
2.CHECK ENGINE STARTING
Check that the engine starts when operating with the Intelligent Key.
Does the engine start?
YES >> GO TO 3.
NO >> Refer to S E C - 111 , "
Symptom Table".
3.CHECK STEERING LOCK
Does the steering lock when operating door switch after switching the power supply from ON position (or ACC
position) to LOCK position?
If door switch is malfunctioning, BC M cannot lock the steering. If BCM does not detect DTC, steering lock unit
is normal.
Does steering lock?
YES >> GO TO 4.
NO >> Refer to DLK-67, "
ComponentFunctionCheck".
4.CHECK IGNITION KNOB SWITCH OPERATION
Press ignition knob to check switch operation.
Does the combination meter display any message?
YES >> GO TO 5.
NO >> Refer to SEC-44, "
Ignition Knob Switch Check".
5.CHECK VEHICLE SECURITY SYSTEM
Check the vehicle security system for normal operation.
The vehicle security function can operate only when the door lock and power distribution functions are operat-
ing normally.
Therefore, it is easy to identify any factor unique to the vehicle security by performing the vehicle security
operation check after this basic inspection.
>> Go to SEC-6, "
Vehicle Security Operation Check".
Vehicle Security Operation CheckINFOID:0000000004807933
1.INSPECTION START
Turn ignition switch OFF”.
NOTE:
Before starting operation check, open front windows.
>> GO TO 2.
Revision: March 2010 2008 QX56

PRE-INSPECTION FOR DIAGNOSTICSEC-7
< BASIC INSPECTION > [WITH INTELLIGENT KEY SYSTEM]
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2.CHECK SECURITY INDICATOR LAMP
1. Lock doors using Intelligent Key or mechanical key.
2. Check that security indicator lamp illuminates for 30 seconds.
Does the security indicator lamp illuminate?
YES >> GO TO 3.
NO >> Perform diagnosis and repair. Refer to SEC-49, "
ComponentFunctionCheck".
3.CHECK ALARM FUNCTION
1. After 30 seconds, security indicator lamp will start to blink.
2. Open any door or hood before unlocking with Intelligent Key or mechanical key, or open back door or glass hatch without the presence of Intelligent Key.
Does the alarm function properly?
YES >> GO TO 4.
NO >> Check the following. • The vehicle security system does not phase in alarm mode. Refer to SEC-112, "
Symptom
Table".
• Alarm (horn and headlamps) does not operate. Refer to SEC-112, "
Symptom Table".
4.CHECK ALARM CANCEL OPERATION
Unlock any door using Intelligent Key or mechanical key.
Does alarm (horn and headlamps) stop?
YES >> Inspection End.
NO >> Check door lock function. Refer to DLK-17, "
INTELLIGENT KEY : System Description".
Revision: March 2010 2008 QX56

SEC-10
< FUNCTION DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
INTELLIGENT KEY SYSTEM/ENGINE START FUNCTION
• Intelligent Key has 2 IDs (for Intelligent Key and for
NATS). It can perform the door lock/unlock operation and
the engine start operation when the registered Intelligent Key is carried.
• When the Intelligent Key battery is discharged, it can be used as emergency back-up by inserting the
mechanical key set in the Intelligent Key to the ignition key cylinder. At that time, perform the NATS ID verifi-
cation. If it is used when the Intelligent Key is carried, perform the Intelligent Key ID verification.
• If the ID is successfully verified, and when the igniti on knob switch is pressed, steering lock will be released
and initiating the engine will be possible.
• The door lock/unlock operation can be performed when the Intelligent Key battery is discharged, by operat-
ing the driver door key cylinder using the mechanical key set in the Intelligent Key.
• Up to 4 Intelligent Keys can be registered (including the standard Intelligent Key) on request from the owner. NOTE:
• Refer to DLK-17, "
INTELLIGENT KEY : System Description" for any functions other than engine start func-
tion of Intelligent Key system.
PRECAUTIONS FOR INTELLIGENT KEY SYSTEM
• For vehicles equipped with the Intelligent Key system , the transponder [the chip for NATS ID verifi-
cation] is integrated into the Inte lligent Key. Therefore, the Intellig ent Key alone is capable of provid-
ing security clearance for the engine to start. Also, when the mechanical key alone is inserted into
the key cylinder, performs the NATS ID verification to allow the engine to start. For vehicles without
Intelligent Key system, the transponder is integrated into the mechanical key which must be inserted
into the key cylinder to perform the NATS ID verification to allow the engine to start.
OPERATION WHEN INTELLIGENT KEY IS CARRIED
1. When the ignition knob switch is ON, the Intelligent Key unit transmits the request signal to the Intelligent
Key.
2. The Intelligent Key receives the request signal and transmits the Intelligent Key ID signal to the Intelligent Key unit.
3. The Intelligent Key unit receives the Intelligent Key ID signal and verifies it with the registered ID.
4. Intelligent Key unit transmits the steering lock/unlock signal to steering lock solenoid if the verification results are OK. For detail of key warning message operation, refer to DLK-34, "
System Description".
5. Release of the steering lock.
6. BCM transmits the starter request signal via CAN communication to IPDM E/R and turns the starter relay in IPDM E/R ON if BCM judges that the engine start condition is satisfied.
7. IPDM E/R turns the starter control relay ON when receiving the starter request signal.
8. When shift position is in P or N position, battery power is supplied through the starter relay and operate the starter motor and to start the cranking.
CAUTION:
If a malfunction is detected in the Intelligent Key system, the “KEY” warning message will be dis-
played in the combination meter. At th at time, the engine cannot be started.
OPERATION RANGE
Engine can be started when Intelligent Key is inside the vehicle. However, sometimes engine might not start
when Intelligent Key is on instrument panel or in glove box.
OPERATION WHEN MECHANICAL KEY IS USED
When the Intelligent Key battery is discharged, performs the NATS ID verification between the integrated tran-
sponder and BCM by inserting the mechanical key into the key cylinder, and then the engine can be started.
For details relating to starting the engine using mechanical key, refer to SEC-13, "
System Description".
STEERING LOCK OPERATION
Steering is locked by steering lock solenoid when ignition switch is in the LOCK position (the ignition knob is
released) and key switch is OFF (key is removed from ignition key cylinder).
Revision: March 2010 2008 QX56