2008 BMW X5 driver

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BMW X5 2008 E70 Service and warranty information Owner/Driver Informat ion:
Name _______________________________________ ______________________________
Address _______________________________________ ______________________________
__________________

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BMW X5 2008 E70 Service and warranty information 11. If you accept the arbitrator’s decision, BMW NA will be bound by the decision, and
will comply with the decision within a rea-
sonable time not to exceed 30 days after we
receive notice of your

11. If you accept the arbitrator’s decision, BMW NA will be bound by the decision, and
will comply with the decision within a rea-
sonable time not to exceed 30 days after we
receive notice of your acceptance of the
decision.
12. Please call BBBAUTO LINE at
1 800 955-5100 for further details about
the program. IDAHO Residents IMPOR-
TANT: IF THIS VEHICLE IS DEFECTIVE,
YOU MAY BE ENTITLED UNDER THE
STATE’S LEMON LAW TO REPLACE-
MENT OF IT OR A REFUND OF ITS PUR-
CHASE PRICE OR YOUR LEASE
PAYMENTS. HOWEVER, TO BE ENTITLED
TO REFUND OR REPLACEMENT, YOU
MUST FIRST NOTIFY THE MANUFAC-
TURER, ITS AGENT, OR ITS AUTHORIZED
DEALER OF THE PROBLEM IN WRITING
AND GIVE THEM AN OPPORTUNITY TO
REPAIR THE VEHICLE. YOU ALSO HAVE A
RIGHT TO SUBMIT YOUR CASE TO THE
CONSUMER ARBITRATION PROGRAM
WHICH THE MANUFACTURER MUST
OFFER IN THIS STATE.
Special Programs
SOMETIMES BMW OF NORTH AMERICA,
LLC (BMW NA) OFFERS A SPECIAL
ADJUSTMENT PROGRAM TO PAY ALL OR
PART OF THE COST OF CERTAIN REPAIRS
BEYOND THE TERMS OF THE WARRANTY.
CHECK WITH YOUR AUTHORIZED BMW
SAV CENTER TO DETERMINE WHETHER
ANY ADJUSTMENT PROGRAM IS APPLICA-
BLE TO YOUR SAV.
BMW Roadside Assistance
The BMW Roadside Assistance Program
reflects BMW’s commitment to your com-
plete satisfaction with the BMW ownership
experience.
It is available for U.S. version BMWs in all
50 states, Canada, and Puerto Rico 24 hours a
day, 365 days a year. It is a valuable benefit provided to you at no
additional cost. (Subject to certain limitations
and exclusions noted on page 27).
Services provided by AAA and its affiliated
clubs, Heathrow, Florida 32746.
The BMW Roadside Assistance Program is not
a warranty and does not affect your rights under
the New SAV Limited Warranty.
Owner’s Eligibility
You are covered if your SAV is:

A new BMW SAV, distributed by BMW NA,
and purchased at an authorized BMW SAV
center, OR;
A new BMW SAV, purchased under the
BMW NA European Delivery Plan, OR;
A new, U.S. version, BMW SAV purchased
under the Diplomatic or Military Sales pro-
grams, operated in any of the 50 states,
Canada and Puerto Rico.
Coverage is provided for the vehicle itself,
regardless of the driver.
Protection:
New BMWs — Protection is provided for
4 years/unlimited miles. NOTE: This does not
affect warranty coverage which remains at
4 years/50,000 miles.
Certified Pre-Owned BMWs — 6 years/unlimited
miles from the in-service date.
Getting Started
A temporary Roadside Assistance card can be
found inside your vehicle portfolio. It contains
the 24-hour toll-free number for Roadside
Assistance.
For your convenience a decal which shows the
same information as the Roadside Assistance
card, has been affixed to the bottom rim of the
rear hatch.
In a few weeks you will receive a permanent
Roadside Assistance card by mail. The original
in-service date and vehicle identification number
(VIN) are embossed on the card.
This card should be carried by the driver of your
BMW.
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BMW X5 2008 E70 Service and warranty information Calling For Assistance
The toll-free BMW Roadside Assistance number
(1 800 332-4269) is answered by a BMW Road-
side Assistance service representative. In order
for you to receive quick and reliable

Calling For Assistance
The toll-free BMW Roadside Assistance number
(1 800 332-4269) is answered by a BMW Road-
side Assistance service representative. In order
for you to receive quick and reliable services, it
is essential that you provide detailed and accu-
rate information to the service representative.
Be prepared to give:
Your name and address
Your complete SAV Identification Number
(found on your SAV registration, your perma-
nent Roadside Assistance card or on the bot-
tom drivers side of your windshield)
Model description of your vehicle
Original in-service date (located on your
Roadside Assistance card)
License plate number of your SAV
SAV location (including nearby crossroads/
intersections, highway mile markers, street
numbers, landmarks, etc.)
Location you are calling from (including a
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative.
A description of your SAV’s problem. Specific
and accurate information will enable the
Roadside Assistance service representative to
provide the proper help.
Emergency Valet Service. Should there be a
need beyond BMW Roadside Assistance, Emer-
gency Valet will provide a personal assistant
who will help in every way to get you to your
final destination. Emergency Valet will help you
locate a rental car or taxi agency, hotel or even
help procure airline reservations. In the event of
an emergency, this service will assist you in get-
ting information out to the proper party whether
it is business or personal. If we are unable to
contact one of your party, the message relay
service will document the information, and will
make reasonable efforts to deliver the message
to the message recipient. Personal Trip Routing.
Leave the planning to
us. Simply give one of our Roadside Assistance
service representatives a call, and we will pro-
vide you with detailed, easy to read, computer-
ized trip itinerary and companion map package.
Please allow two weeks to process your request.
Services
From the information you provide, the BMW
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00
per incident by BMW Roadside Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New SAV Limited Warranty does not cover any
of the above on-site services.
Lock-Out
Your BMW is equipped with an advanced entry
system, which cannot be bypassed by traditional
locksmith methods without significant damage
to your vehicle. BMW encourages you to always
carry your spare wallet key separately from your
other keys. However, in the even that you find
yourself locked out, a simple telephone call to
Roadside Assistance will help you get back on
the road. A representative will help you find
transportation or arrange towing service to the
nearest BMW center. Related towing costs will
be compensated up to $100 per incident. You,
or the person driving your vehicle, are responsi-
ble for any expenses related to replacement
keys.
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BMW X5 2008 E70 Service and warranty information Towing Service
In the event of a mechanical breakdown nor-
mally covered under the New SAV Limited War-
ranty, your SAV will be transported (at no cost)
to the nearest authorized BMW SAV center. Your

Towing Service
In the event of a mechanical breakdown nor-
mally covered under the New SAV Limited War-
ranty, your SAV will be transported (at no cost)
to the nearest authorized BMW SAV center. Your
SAV is also covered in the event of an accident
or collision.
If a breakdown occurs after normal business
hours, your SAV will be transported to a secure
location and transported to the nearest autho-
rized BMW SAV center on the next business
day.
If you request that the SAV be taken to a loca-
tion other than the nearest authorized BMW
SAV center, any additional expense will be your
responsibility.
However, you may request (at no cost) to be
taken to a different BMW SAV center as long as
it is within 50 additional miles of the “nearest”
BMW SAV center.
Towing requests for SAV disabled because of
casualty, fire, act of God, or violation of law (fed-
eral, state or local) are provided at the expense
of the owner/driver.
If it is necessary for you to have your SAV towed
through your own arrangements, you must
contact BMW Roadside Assistance for prior
authorization and instructions on claim pro-
cedures. All claims must be submitted within
sixty (60) days of the disablement or occur-
rence, accompanied by the original receipts.
Claims received after that time period may be
dishonored and are subject to the full discretion
of BMW Roadside Assistance. If BMW Roadside
Assistance is not contacted for “prior” authori-
zation, the maximum coverage for towing is
$100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
Breakdowns that are warranty related, and;
Must occur in excess of 100 miles from the
driver’s residence, and;
Repairs cannot be completed during normal
business hours on the same day of
breakdown.
Reimbursements will be made for meals, lodg-
ing, car rentals, and alternate transportation to
bring the driver and the BMW SAV together
after the SAV has been repaired by an autho-
rized BMW SAV center. Original receipts must
accompany all reimbursement requests.
Trip interruption coverage is limited to $750.00
per incident, for maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are sub-
ject to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Exclusions
Specifically excluded from coverage are:
Fines, taxes, or impound towing fees caused
by a violation of local or state law.
Expenses related to extreme adverse weather
conditions, including, but not limited to,
floods, hurricanes and tornadoes (removal
from water, snow, ice, etc.).
Expenses for the removal of snow tires, and
mounting or removal of snow chains.
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