Table of Contents
Page
BMW Ultimate Service™ ............................................ 1
The BMW Maintenance Program ...................................... 1
Coverage ......................................................1
Maintenance Upgrade Option .........................................2
Intervals .......................................................2
Condition Based Service (CBS) ....................................... 2
Service Interval Display . . .......................................... 2
Info Display screen contents .........................................2
Control Display screen contents .......................................2
Symbols .......................................................3
Special Note ....................................................3
Quality Certification I ...............................................4
Maintenance summary ............................................. 4
Standard operations ...............................................4
Engine oil ......................................................4
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check ...................................................5
Brake fluid ......................................................5
Spark plugs (not displayed in CBS) .....................................5
Automatic Transmission (not shown in CBS display) .........................5
Emission Control Maintenance Schedule ................................ 6
Evidence of Maintenance Work ....................................... 6
BatteryCare .................................................... 15
Corrosion Protection ............................................. 15
Restoring corrosion protection .......................................15
Underbody maintenance ...........................................15
Body Inspection ................................................. 16
Customer Assistance Information .................................... 22
Customer Assistance – Notification ....................................22
BBB Auto Line .................................................. 23
California Residents ..............................................23
Special Programs ................................................ 25
BMW Roadside Assistance ......................................... 25
Owner’s Eligibility ................................................25
Getting Started .................................................25
Calling For Assistance .............................................26
Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Indicator
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles.
Intervals
Time intervals should be followed using the
maintenance interval as indicated by the Condi-
tion Based Service (CBS) display.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating
temperature.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as high or low engine speeds, short or long trip
driving, and condition of the engine oil and
brake pads.
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.
The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
Engine oil
Brakes - front and rear separately
Brake fluid
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also
be read from the vehicle key by your BMW Ser-
vice Advisor and used to propose the optimum
scope of maintenance.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance, such
as brake fluid and coolant, and possibly also the
engine oil, brought up to date by your BMW
SAV center. Also see the section on battery care
on page 15 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one
of the two buttons in the turn signal indicator
lever.
Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can also view additional information on the
service and maintenance requirements.
1. Open the start menu.
2. Press the controller to select the i-menu.
2
Front brake
Maintenance work:
Replace brake pads, clean brake pad contact
points in calipers.
Brake discs: Check surface and thickness, if
necessary replace at extra charge.*
Rear brake
Maintenance work:
Replace brake pads, clean brake pad contact
points in calipers.
Brake discs: Check surface and thickness, if
necessary replace at extra charge.*
Parking brake: Check condition, brake lining
thickness and function, if necessary replace
at extra charge.*
*Unless covered by Maintenance Program
Vehicle Check
Maintenance work:
Check operation of horn, headlight flasher
and hazard warning flashers.
Check instrument and control lighting and
heater/air-conditioning blower.
Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading
lights), glovebox, flashlight, luggage area
lights.
Safety belts: Check condition and function.
Check windshield wiper and washer jet
positions.
Body: Check for corrosion (except cavities).
Tires: Check tread depth, wear pattern, outer
condition, inflation pressure (also spare tire). If
necessary, correct pressure (also spare).
Reset Tire Pressure Monitor.
Battery: Check state of charge (magic eye)
and charge if required.
Power steering reservoir: Check fluid level.
Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers.
Rear-view mirrors, optional rear-view camera
Coolant: Check fluid level and concentration.
Windshield washer and intensive cleaning
system: Check protection level, fluid level, top
if necessary.
Brake system connections and lines: Check
for leaks, damage and correct positioning.
Underbody, incl. all visible parts (i.e. transmis-
sion, rear axle, fuel lines, exhaust system),
check for damage, leaks and corrosion.
Steering components: Check for clearance,
leaks, damage and wear.
Final Inspection: Road test with check of
–Brakes
– Steering
– Shock absorbers (visual)
– Transmission
Brake fluid
Maintenance work:
Replace brake fluid.
Spark plugs (not displayed in CBS)
Maintenance work:
Replace spark plugs at intervals of
100,000 miles.
Automatic Transmission (not shown
in CBS display)
Maintenance work:
Replace ATF at intervals of 100,000 miles.
5
Battery Care
If your X5 is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the battery. Insufficient use of the SAV
could result in short term starting problems and
in the long term could damage the battery.
In case your X5 is not operated for several
weeks it is advisable to:
consider using a proper trickle charger, fol-
lowing the charger manufacturer’s instruc-
tions, to maintain the battery’s state of
charge; or
consult your BMW SAV center regarding bat-
tery removal. Once removed, the battery must
be charged and stored in a cool, dry place
where it can be protected from freezing. If the
battery will be stored for over 3 months, it
must be recharged every 3 months, or else it
will become damaged and useless.
Please consult with your BMW SAV center for
further guidance and information.
Corrosion Protection
Extensive corrosion protection measures imple-
mented by BMW now make it possible to offer a
twelve-year limited mileage anti-corrosion war-
ranty against rust perforation on your SAV pro-
vided that the SAV is maintained in accordance
with the provisions of the New SAV Limited
Warranty as outlined in the Warranty Section of
this Statement (page 29).
The major degree of corrosion protection is due
to the electrophoretic dip painting process
which cathodically deposits paint particles on all
body parts, attracting paint particles into the
minutest cavities or seams. Body parts are
designed to provide optimum corrosion
protection.
During manufacture, exterior body parts receive
an additional corrosion protection coat. Hood,
trunk, doors and other body parts with metal
folds are coated with PVC and sealed from the
outside. All floor panels receive a resilient coating of PVC
for maximum protection against damage due to
stones, etc.
Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.
Requirements for maintaining the twelve-year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this Booklet
(page 30).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
Underbody maintenance
The underbody has to be cleaned at least once
a year, in spring, with plain water in order to
remove mud, chemical sediments and other
deposits. If those materials are not removed,
corrosion (rust) will occur.
Your BMW SAV center will do this anti-corrosion
service for you.
Do not apply additional undercoating or
rust-proofing on or near the exhaust
manifold, exhaust pipes, catalytic converter or
heat shields. During driving, the substance used
for undercoating could overheat and cause a
fire.
15