2008 BMW 650I CONVERTIBLE Owner's Manual

199
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency request
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. Following the deactivation
of the BMW Assist systems, no BMW Assist
service is available. The BMW Assist system be
reactivated by a BMW center after signing a
new contract.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>In order to activate and update BMW Assist,
a GPS signal must be available.
>You have subscribed to BMW Assist with
your BMW center or with the BMW Assist
Response Center. Enabling must have
been completed.
>BMW Assist is activated, refer to page204.
Offered services
The following services are available via
BMW Assist:
>Emergency request, refer to page227:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and takes
further steps to help you.
>Automatic collision notification:
Under certain conditions a connection is
established to the BMW Assist Response
Center directly following a serious accident.
If possible, the BMW Assist Response Cen-
ter contacts you and takes further steps to
help you.
>Enhanced roadside assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle and position data are transmitted in the
process.
>BMW Customer Relations:
For information related to your vehicle, call
BMW Customer Relations.
>TeleService:
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW center either automati-
cally prior to the due date or when you
request a BMW service appointment.
>Remote door unlock:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position. To do this,
the vehicle electronics must be ready for
operation.
*

BMW Assist
200 In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
on route planning, traffic conditions, and the
weather. With Critical Calling, you can make a
limited number of calls via the BMW Assist
Response Center, e.g. if you do not have your
mobile phone with you.
Press the SOS button to contact the BMW
Assist Response Center, see below.
You also have access to the BMW Assist con-
cierge service via the Internet.
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can, for example, be
the vehicle data, your current position or the
CBS Condition Based Service data.
Using services
Contacting BMW Assist Response
Center
You can contact the BMW Assist Response
Center via the SOS button.
1.Briefly press protective cover to open.
With some vehicle equipment packages or
in the Convertible, the arrangement of the
switches and indicator lamps may differ
somewhat.
2.Press the button for at least 2 seconds.The BMW Assist Response Center is con-
tacted.
Roadside assistance
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Roadside Assistance" and press
the controller.
If the location can be determined, the cur-
rent vehicle position is displayed.

201
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you to the Roadside Assistance of the
BMW Group.
TeleService
Automatic service notification*
The data on the service status of your vehicle or
on required inspections are transmitted auto-
matically prior to the due date. You can check
when the BMW center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service" and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.6.Select "Service notification" and press the
controller.
Manual service notification
You can transmit data regarding your vehicle's
service status to your BMW center when you
wish to arrange a service appointment.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Service Request".
5.Press the controller.
6.Select "Start service" and press the con-
troller.

BMW Assist
202 The data relevant for service are transmitted.
Your BMW center will contact you to set up an
appointment for service.
Contacting BMW Customer Relations
For information on all aspects of your vehicle,
you can contact BMW Customer Relations.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
You are connected to the BMW Hotline by the
BMW Assist Response Center.
Concierge service*
When you call the concierge service of
BMW Assist, you can, for example, obtain infor-
mation on current events, filling stations or
hotels and have their phone numbers and
addresses transmitted. Many hotels can be
booked directly through the BMW Assist Con-
cierge service.
The concierge service must be enabled sepa-
rately by the BMW Assist Response Center.
Calling up information
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "Start Service" and press the con-
troller.
The BMW Assist Response Center will connect
you with a BMW Assist Concierge.

203
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Displaying transmitted data
Select the received message if necessary and
press the controller.
Dialing a phone number or transferring
an address for destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>With "Call" you can establish a telephone
connection. A prerequisite for this is that
your Bluetooth mobile phone has been
paired with the vehicle.
>Press "Select as destination" to transfer the
address to the navigation system for desti-
nation guidance.
Updating BMW Assist
Displaying and updating services
You will be notified of any changes in the ser-
vices offered by BMW Assist. In this case, you
should update the service functions.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
The currently available BMW Assist ser-
vices are displayed.
6.If applicable, select "Options" and press the
controller.
7.Select "Update services" and press the
controller.

BMW Assist
204
Blocking services*
If you block the services, the connection to
BMW Assist is deactivated.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
The use of BMW Assist is blocked, and the cur-
rent vehicle position will not be transmitted dur-
ing an emergency request
*. To cancel blocking
and reactivate BMW Assist, see below. This
does not affect the contractual agreements.
Reactivate BMW Assist if necessary to log on
again.
Activating BMW Assist
BMW Assist must be activated to use the ser-
vices.
Requirements
>Make sure that the vehicle can determine its
current position. Reception is best when
you have an unobstructed view to the sky.
>Leave radio readiness switched on during
the activation process.
Activating
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.

205
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
6.Select "Enable services" and press the con-
troller.
BMW Assist is activated and the data
exchange with the BMW Assist Response
Center begins.
Activation takes a few minutes. The status is
displayed on the Control Display. If you open
another menu, the activation process continues
to run in the background.Displaying vehicle data
When BMW Assist is activated, the license
plate and the vehicle identification number of
your vehicle may be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Change to upper field if necessary. Turn the
controller until "Profile" is selected and
press the controller.