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Communications
This chapter summarizes how to operate your
mobile phone using iDrive or voice control and
how to use BMW Assist or TeleService.
Communications
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184
Telephoning
The concept
Your BMW is equipped with a full mobile phone
preparation package. After a suitable mobile
phone has been paired in the vehicle once, you
can operate the mobile phone via iDrive, with
the buttons on the steering wheel and by voice.
A mobile phone that has been paired once is
automatically detected again as soon as it is
brought back inside the vehicle, provided that
the engine is running or the ignition is switched
on. The pairing data of up to four mobile phones
can be stored simultaneously. If several mobile
phones are detected simultaneously, the most
recently paired mobile phone can be operated
via the vehicle.
Using a phone in your vehicle
Using snap-in adapter*
The so-called snap-in adapter, a mobile phone
cradle, enables the battery to be charged and
the mobile phone to be connected to the exter-
nal antenna of your vehicle. This ensures
improved network reception and a consistent
voice reproduction quality. Ask your BMW cen-
ter which mobile phones snap-in adapters are
offered for.
For your safety
A car phone makes life more convenient in
many ways, and can even save lives in an emer-
gency. While you should consult your mobile
phone's separate operating instructions for a
detailed description of safety precautions and
information, we request that you direct your
particular attention to the following:
Only make entries when traffic conditions
allow you to do so. Do not hold the mobile
phone in your hand while you are driving; use
the hands-free system instead. If you do not
observe this precaution, your being distracted can endanger vehicle occupants and other road
users.<
Suitable mobile phones
Ask your BMW center which mobile phones
with a Bluetooth interface are supported by the
mobile phone preparation package or which
mobile phones will fit in the snap-in adapters
they offer. These mobile phones support the
functions described in this Owner's Manual,
provided they are running a certain software
version. Malfunctions can occur with other
mobile phones.
Care instructions
You can find what you need to know about car-
ing for your mobile phone in the separate Caring
for your vehicle brochure and in the mobile
phone operating instructions.
Operating options
You can operate the mobile phone* using:
>Buttons on steering wheel, refer to page11
>iDrive, refer to page16
>Voice commands, refer to page195
>Programmable memory/direct selection
buttons, refer to page21
Avoid operating a mobile phone detected by
the vehicle with the keypad of the mobile
phone, otherwise malfunctions can occur.
Placing phone calls with BMW Assist
system*: BMW Assist calls
You can use the BMW Assist system via the
hands-free unit for BMW Assist calls.
When the status information "BMW Assist" or
"BMW Service" is displayed in "Communica-
tion", only BMW Assist calls are possible.
*
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It may not be possible to establish a telephone
connection using the mobile phone while a con-
nection is being established to BMW Assist
or while a call to BMW Assist is already in
progress. If this happens, you must unpair the
mobile phone and the vehicle if you wish to
place a call with the mobile phone.
Initial operation
Pairing mobile phone in vehicle
The following prerequisites must be met:
>Suitable mobile phone: the mobile phone is
supported by the full mobile phone prepara-
tion package. Information on this subject is
also provided on the Internet at:
www.bmw.com
>The mobile phone is ready to operate.
>The Bluetooth links of the vehicle, refer to
page189, and the mobile phone are active.
>Depending on the mobile phone, presets in
the mobile phone are required: e.g. via the
following menu items:
>Bluetooth activated
>Connection not with confirmation
>Reconnect
>Depending on the mobile phone model, the
setting energy saving mode can, for exam-
ple, result in vehicle failing to detect the
paired mobile phone.
>Specify any desired number as the Blue-
tooth passkey, e.g. 1, for pairing. This Blue-
tooth passkey is no longer required follow-
ing successful pairing.
>The ignition is switched on.
Only pair the mobile phone with the vehi-
cle stopped, otherwise the passengers
and other road users can be endangered due to
a lack of attentiveness on the part of the
driver.<
Switching on ignition
1.Insert the remote control as far as possible
into the ignition lock.
2.Switch on the ignition by pressing the Start/
Stop button without depressing the brake
or clutch pedal.
Preparation via iDrive
iDrive, for operating principle refer to page16.
3.Press the button to open the start
menu.
4.Press the controller to open the menu.
5.Select "Settings" and press the controller.
6.Select "Bluetooth" and press the controller.
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Telephoning
186 7.Change into the second field from the top,
select "Phone" and press the controller.
8.Select "Pair new phone" and press the con-
troller.
9.Select "Start pairing" and press the control-
ler.
The Bluetooth name of the vehicle is dis-
played.
Preparation with mobile phone
10.Additional operations must be carried out
on the mobile phone and differ depending
on the model, refer to the operating instruc-
tions of your mobile phone, e.g. find, con-
nect or pair under Bluetooth device. The
Bluetooth name of the vehicle is also shown
on the mobile phone display.
11.Select the Bluetooth name of the vehicle on
the mobile phone display.
Pairing
Depending on your mobile phone, you will first
be requested consecutively via the display of
your mobile phone or iDrive to enter the Blue-
tooth passkey you specified.
12.Enter the Bluetooth passkey.
Depending on the mobile phone, approx.
30 seconds are available for entering the
Bluetooth passkey on the mobile phone
and on the Control Display.
13.Change into the third field from the top,
select "Confirm passkey" and press the
controller.
14.Wait a few seconds until the "Communica-
tion" menu appears.
The next time you use the mobile phone in the
vehicle interior, it will be detected within a max-
imum of 2 minutes with the engine running or
the ignition switched on.
With some mobile phone models it may
be necessary to make certain settings for
a permanent Bluetooth link, e.g. via the menu
item Authorization or Secure connection. Refer
to the operating instructions of your mobile
phone.<
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As soon as a mobile phone is detected by the
vehicle, the phone book entries stored on the
SIM card or on your mobile phone are transmit-
ted to your vehicle. This transmission is depen-
dent on your mobile phone, refer to the operat-
ing instructions of your mobile phone if
necessary, and can take several minutes.
If not all phone book entries are displayed:
>Transfer all phone book entries from the
SIM card to the mobile phone if necessary.
>It may not be possible to display phone
book entries with special characters.
Up to four mobile phones can be paired consec-
utively. When you pair a fifth mobile phone, the
pairing data of the mobile phone for which the
pairing data were stored first in the vehicle will
be deleted.
Check if pairing is unsuccessful
>Is the mobile phone supported by the
mobile phone preparation package? Infor-
mation on this subject is also provided on
the Internet at: www.bmw.com.
>Do the Bluetooth passkey on the mobile
phone and the vehicle match? The same
Bluetooth passkey must be entered both on
the mobile phone display and via iDrive.
>Have you required longer than 30 seconds
to enter the Bluetooth passkey?
>Only a limited number of devices can be
connected to the mobile phone. Delete the
connection to other devices if necessary.
>The mobile phone no longer reacts? Switch
the mobile phone off and then on again or
disconnect the power supply.To repeat pairing:
1.Select "Restart pairing" and press the con-
troller.
2.Repeat steps 9 to 14.
If pairing was repeatedly unsuccessful, contact
BMW Customer Relations.
To call BMW Customer Relations:
Select "Help" and press the controller.
The phone number of BMW Customer Rela-
tions and information required for pairing is
shown on the display. With mobile phones
already paired, you can select the phone num-
ber of BMW Customer Relations to establish
the connection.
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188
List of paired mobile phones
The mobile phones for which the vehicle has
stored the pairing data can be displayed. If sev-
eral paired mobile phones are detected by the
vehicle simultaneously, you can operate the
mobile phone highest up in the list via the vehi-
cle.
You can change the order of the mobile phones
in the list. As long as a mobile phone is selected
in this list, the mobile phones cannot be oper-
ated via the vehicle.
iDrive, for operating principle refer to page16.
1.Press the button to open the start
menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.
5.Change into the second field from the top,
select "Phone" and press the controller.
6.Select the desired mobile phone.
With two drives:
>Move the controller to the rear to change
into the bottom field.
>Select the desired mobile phone and
press the controller.
With a single drive:
>Select the desired mobile phone and
press the controller.7.Select "Move device up" and press the con-
troller.
The selected mobile phone is moved
upward by one position.
Unpairing mobile phone from vehicle
If you no longer want to operate a mobile phone
via the vehicle, you can delete the pairing data
of the mobile phone.
iDrive, for operating principle refer to page16.
1.Switch off the mobile phone.
2.Press the button to open the start
menu.
3.Press the controller to open the menu.
4.Select "Settings" and press the controller.
5.Select "Bluetooth" and press the controller.
"Bluetooth" is selected.
6.Change into the second field from the top,
select "Phone" and press the controller.
7.Select the desired mobile phone.
With two drives:
>Move the controller to the rear to change
into the bottom field.
>Select the desired mobile phone and
press the controller.
With a single drive:
>Select the desired mobile phone and
press the controller.
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8.Select "Delete device" and press the con-
troller.
The unpaired mobile phone is deleted from
the list.
The phone book entries and the lists of
stored phone numbers are also deleted.
Activating/deactivating Bluetooth link
Bluetooth technology is not approved in
all countries. Observe the applicable local
regulations. Temporarily deactivate the Blue-
tooth link between the vehicle and the mobile
phone if necessary.
If the Bluetooth link is deactivated, you cannot
operate your mobile phone via the vehicle and
the mobile phone can use other devices with a
Bluetooth interface, e.g. a laptop computer.<
To temporarily deactivate the Bluetooth link
between your vehicle and your mobile phone:
1.Remove the mobile phone from the cradle
and switch it off.
2.Press the button to open the start
menu.
3.Press the controller to open the menu.
4.Select "Settings" and press the controller.5.Select "Bluetooth" and press the controller.
6.Change into the second field from the top,
select "Settings" and press the controller.
7.Select "Bluetooth communication active"
and press the controller to activate or deac-
tivate the link.
The Bluetooth link is activated.
The Bluetooth link is deactivated.
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190
Adjusting volume
Turn the knob during a call to select the desired
volume.
This volume for the hands-free system is main-
tained, even if the other audio sources are set to
minimum volume.
You can also adjust the volume with the buttons
on the steering wheel, refer to page11.
The setting is stored for the remote control cur-
rently in use.
Operation via iDrive
You can operate the following functions via
iDrive:
>Accepting/rejecting a call
>Dialing phone numbers
>Dialing phone numbers from the phone
book
>Dialing stored phone numbers, e.g. from the
list of accepted calls
>Ending a call
When the ignition and radio readiness are
switched off, e.g. after removing the remote
control from the ignition lock, you can continue
an ongoing call via the hands-free system for no
more than 25 minutes.
Speech quality
If the person you are talking to cannot under-
stand you well, this may be due to excessively
loud background noises. The full mobile phone
preparation package can compensate for these
noises to a certain degree. To optimize the speech quality during a call, we
recommend that you:
>Reduce background noises, e.g. by closing
the windows, reducing the air volume of the
automatic climate control or pointing the
opened front vent outlets downward.
>Reduce the volume of the hands-free sys-
tem.
Requirements
>The pairing data of the mobile phone are
stored in the vehicle and the mobile phone
is ready to operate.
>The engine is running or the ignition is
switched on.
>The mobile phone is detected by the vehi-
cle.
Opening Communication
You operate many of the functions described in
the following via the "Communication" menu.
iDrive, for operating principle refer to page16.
1.Press the button to open the start
menu.
2.Move the controller forward to open "Com-
munication".
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.