For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Odometer reading, Vehicle Identi cation
Number (VIN) and delivery date of the vehicle
Description of the problem
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember we are only
a phone call away. Saturn Roadside Assistance:
1-800-553-6000; text telephone (TTY) users,
call1-800-833-6000. Canadian customers
call1-800-268-6800.Saturn and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Saturn and General Motors of Canada
Limited reserve the right to make any changes
or discontinue the Roadside Assistance program
at any time without noti cation.Towing and Road Service Exclusions
Speci cally excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains or other traction devices.
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If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident
until all matters have been taken care of.
Move your vehicle only if its position puts you
in danger or you are instructed to move it
by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 413for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identi cation
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee.
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In some states/provinces with “no fault”
insurance laws, a report may not be necessary.
This is especially true if there are no injuries
and both vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a Saturn
retailer or a private collision repair facility to x
the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be originalequipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle is
leased you may be obligated to have the vehicle
repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
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Power (cont.)
Reduced Engine Light.............................. 178
Seat.......................................................... 10
Windows.................................................. 108
Pretensioners, Safety Belt............................. 43
Programmable Automatic Door Locks.......... 104
Q
Questions and Answers About
Safety Belts............................................... 25
R
Radios........................................................ 184
Care of Your CD and DVD Player............ 229
Care of Your CDs and DVDs................... 229
Radio with CD................................188, 195
Radio with CD and DVD.......................... 205
Setting the Time...................................... 186
Understanding Reception......................... 228
Rear Door Security Locks........................... 105
Rear Safety Belt Comfort Guides.................. 40
Rear Seat Entertainment System................. 214
Rear Seat Passengers, Safety Belts.............. 37Rear Windshield Washer/Wiper.................... 148
Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature
Display..................................................... 127
Reclining Seatbacks, Manual......................... 12
Recommended Fluids and Lubricants.......... 401
Recovery Hook............................................ 262
Recreational Vehicle Towing........................ 270
Reduced Engine Power Light...................... 178
Regenerative Braking.................................. 121
Remote Keyless Entry (RKE) System............ 99
Remote Keyless Entry (RKE) System,
Operation................................................. 100
Replacement Bulbs..................................... 337
Reporting Safety Defects
Canadian Government............................. 422
Saturn...................................................... 423
United States Government....................... 422
Restraint System Check
Checking the Restraint Systems................. 94
Replacing Restraint System Parts
After a Crash......................................... 95
Right Front Passenger Position,
Safety Belts............................................... 36
Roadside
Assistance Program................................. 413
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Tires (cont.)
Wheel Alignment and Tire Balance........... 353
Wheel Replacement................................. 353
When It Is Time for New Tires................. 349
Towing
Recreational Vehicle................................. 270
Towing a Trailer....................................... 274
Your Vehicle............................................. 270
Traction
Control System (TCS).............................. 240
Control System Warning Light.................. 171
Low Light................................................. 171
Transaxle
Fluid, Automatic....................................... 305
Transaxle Operation, Automatic................... 118
Trip Odometer............................................. 163
Turn and Lane-Change Signals................... 145
Turn Signal/Multifunction Lever.................... 145
U
Understanding Radio Reception................... 228
Uniform Tire Quality Grading....................... 352
V
Vehicle
Control..................................................... 237
Damage Warnings....................................... 5
Design..................................................... 232
Loading.................................................... 264
Symbols...................................................... 5
Vehicle Data Collection and Event
Data Recorders........................................ 417
Vehicle Identi cation
Number (VIN).......................................... 379
Service Parts Identi cation Label.............. 379
Visors.......................................................... 108
W
Warning Lights, Gages and Indicators......... 161
Warnings
Hazard Warning Flashers......................... 144
Safety and Symbols..................................... 4
Vehicle Damage.......................................... 5
Wheels
Alignment and Tire Balance..................... 353
Different Size........................................... 351
Replacement............................................ 353
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