2007 Mercury Mariner Hybrid Owner's Manuals

1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) jumper cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
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2. Connect the other end of the positive (+) cable to the positive (+)
terminal of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle’s engine, away from the battery and the
carburetor/fuel injection system.Do notuse fuel lines, engine rocker
covers or the intake manifold asgroundingpoints.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
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2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
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3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
JUMP STARTING THE HIGH VOLTAGE BATTERY
Your vehicle has two separate jump starting procedures; the following
procedure is for the cargo area high voltage battery only. Refer to the
Jump starting your vehicle (Low voltage [underhood] battery only)
section in this chapter for information on jump starting the low voltage
(underhood) battery.
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
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The high voltage battery contains potassium hydroxide (a strong
alkaline electrolyte) which can burn skin, eyes and clothing, if
contacted.
Do not attempt to push-start your vehicle. This vehicle does not
have push-start capability.
If you attempt to start your vehicle and the engine cranks but does not
start, the high voltage battery may need to be jump started.
The Service Soon (yellow wrench)
light in the instrument cluster may
also be illuminated and the message
center may display a message.
To jump start the high voltage
battery, turn the ignition to OFF,
open the access panel in the driver
side foot well and press the jump
start button momentarily. After
pressing the button, you should wait
eight minutes before attempting to
start the engine, otherwise the high
voltage battery may not receive
sufficient charge to start the engine.
The high voltage battery will use
voltage from the low voltage
(underhood) battery to charge itself.
When the button is pressed, the indicator light on the button will
illuminate. After eight minutes has passed, the indicator light will flash
rapidly for two minutes. Turn the ignition to RUN. You may now attempt
to start the engine.If you attempt to start the engine before the
eight minutes passes, the jump starting procedure will stop and
will have to be restarted if the engine does not start.
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If the engine still does not start after the first complete high voltage
jump start, a second jump start procedure can be attempted after a
two-minute period (indicated by the button light changing from a rapid
flash to no illumination). This jump start procedure can only be done
twice before the low voltage (underhood) battery becomes discharged
and must also be jump started.
If the jump start button is pressed, but the indicator on the button
flashes slowly, the low voltage (underhood) battery may not have enough
energy to charge the high voltage battery. If this occurs, refer to the
Jump starting your vehicle (Low voltage [underhood] battery only)
section in this chapter for information on jump starting the low voltage
(underhood) battery. You may perform another high voltage battery jump
start by pressing the jump start button after having connected the
jumper cables and starting the booster vehicle.
Once the engine is started, the jumper cables should be removed as
described in theJump starting your vehicle (Low voltage
[underhood] battery only)section.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
Do not tow with a slingbelt. Ford Motor Company has not approved a
slingbelt towing procedure.
It isrequiredthat your vehicle be towed with a wheel lift and dollies or
flatbed equipment with all the wheels off the ground to prevent damage
to the automatic transaxle, 4WD system or vehicle.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
In case of a roadside emergency with a disabled vehicle (without access to
wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle
(regardless of transmission powertrain configuration) can be flat towed (all
wheels on the ground) with the transmission placed in N (Neutral).
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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GETTING THE SERVICES YOU NEED
At home
You must take your Lincoln or Mercury vehicle to an authorized dealer
for warranty repairs. While any authorized dealer handling your vehicle
line will provide warranty service, we recommend you return to your
selling authorized dealer who wants to ensure your continued
satisfaction. Please note that certain warranty repairs require special
training and/or equipment, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer. A reasonable time must be allowed to perform a repair
after taking your vehicle to the authorized dealer. Repairs will be made
using Ford or Motorcraft parts, or remanufactured or other parts that are
authorized by Ford.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Lincoln Mercury Customer
Relationship Center at 1-800-521-4140.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the authorized
dealer could provide, after following the steps described above, contact
the Ford Customer Relationship Center to find an authorized dealer to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
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