322 OperationVehicle careCleaning and care of the vehicle
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi-
ronmental influences is to wash it and use
protective treatments regularly.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.Such damage is caused not only by
extreme and varying climatic conditions,
but also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins, etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the
factory with a wax-base rustproofing in the
body cavities which will last for the lifetime
of the vehicle. Post-production treatment
is neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others
applied later.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
323 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
!
Follow the instructions provided by the pow-
er washer manufacturer on maintaining a dis-
tance between the vehicle and the nozzle of the
power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close
proximity, i.e. within approximately 3 ft (1 m),
the vehicle could be inadvertently locked or un-
locked.
!
Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.
324 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax, should be applied to the en-
gine compartment after every engine
cleaning. Before applying, all control link-
age bushings and joints should be lubricat-
ed. The poly-V-belt and all pulleys should
be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.Automatic car wash
You can have your car washed in an auto-
matic car wash from the start. Automatic
car washes without brushes are prefera-
ble.
To protect the filter system, switch the
automatic climate control to air
recirculation mode (
page 191).
If the vehicle is very dirty, prewash it be-
fore running it through the automatic car
wash.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (1 m), the ve-
hicle could be inadvertently locked or unlocked.
!
Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.
!
Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise, the caustic spray will damage the
paint or ornamental moldings.
!
Make sure that the windshield wiper switch
is set to0 (
page 57). Otherwise, the rain sen-
sor could activate and cause the wipers to move
unintentionally. This may lead to vehicle dam-
age.
Due to the width of the vehicle, fold in exterior
rear view mirrors prior to running the vehicle
through an automatic car wash to prevent dam-
age to the mirrors.
374 Practical hintsWhat to do if …Left display
Right display
Possible cause/consequence
Possible solution
Check doors
2
You are attempting to drive with
one or more doors open.
Close the doors.
Vehicles with KEYLESS-GO*:
You are pressing the lock button on
the door handle and at least one
door is open.
±
Visit
workshop
Certain electronic systems are un-
able to relay information to the con-
trol system. The following systems
may have failed:
Coolant temperature gauge
Tachometer
Have the electronic systems checked by an
authorized Mercedes-Benz Center
(page 336).
Engine
Service
There may be a malfunction in the
fuel injection system
ignition system
exhaust system
fuel system
Have the engine checked as soon as possible
by an authorized Mercedes-Benz Center
(page 336).
391 Practical hints
Locking/unlocking in an emergency
Locking/unlocking in an emergency
Unlocking the vehicle
If you cannot unlock the vehicle using the
SmartKey or KEYLESS-GO*, unlock the
driver’s door and the trunk using the me-
chanical key.
1Mechanical key locking tab
2Mechanical key
Move locking tab 1 direction of arrow
and slide the mechanical key 2 out of
the housing.Unlocking the driver’s door
1Unlocking
2Mechanical key
Insert mechanical key 2 into the lock
until it stops.
Turn mechanical key 2 counterclock-
wise to position 1.
The driver’s door is unlocked. You can
now open the driver’s door.
i
Unlocking the vehicle with the mechanical
key and opening the driver’s door or the trunk
will trigger the anti-theft alarm system
(
page 96).
To cancel the alarm, insert the SmartKey or the
SmartKey with KEYLESS-GO* in the starter
switch.
393 Practical hints
Locking/unlocking in an emergency
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey, lock it with the mechanical key
as follows:
Close the passenger door and the
trunk.
Press the central locking switch in the
center console (
page 119).
Check whether the locking knob on the
passenger door has moved down.
If necessary push it down manually.
Remove the mechanical key from of
the SmartKey (
page 391).
Check whether the trunk is locked.
If necessary, lock the trunk with the
mechanical key (
page 117).
Except for the driver’s door, the vehicle
should now be locked.1Locking
2Mechanical key
Insert mechanical key 2 (
page 391)
into the driver’s door lock until it stops.
Turn mechanical key 2 clockwise to
position 1.
The driver’s door is locked.
i
Unlocking the glove box with the mechanical
key will trigger the anti-theft alarm system. To
cancel the alarm, do one of the following:
Press button Œ or ‹ on the
SmartKey.
Insert the SmartKey in the starter switch.
Press the KEYLESS-GO* start/stop button
(page 40).
Grasp an outside door handle (vehicles with
KEYLESS-GO* only).
i
This procedure does not arm the anti-theft
alarm system, nor does it lock the fuel filler flap
and the storage compartments.
The storage compartments can be locked
separately (
page 235).
416 Practical hintsBatteries
Disconnecting the batteries
Apply the parking brake (
page 61).
Make sure the gear selector lever is set
to position P (
page 168).
Close the retractable hardtop
(page 199).
Turn off all electrical consumers.
Turn off the engine (
page 62).
Remove the SmartKey from the starter
switch.
Vehicles with KEYLESS-GO*: Open
the driver’s door.
Open the trunk.
Read and observe safety instructions
and precautions (
page 281).
Open the luggage cover in the trunk
(page 206).
Remove the trunk floor.
The battery for electrical consumers is
located in the right hand area of the
trunk (
page 388).
Use the 10 mm open-end wrench from
the vehicle tool kit to disconnect the
negative lead from negative
terminal5 of the consumer battery
(page 414).
Warning!
G
With a disconnected battery
you will no longer be able to turn the
SmartKey in the starter switch and
pressing the KEYLESS-GO* start/stop
button on the gear selector lever will
have no effect
the gear selector lever will remain
locked in positionP
!
Always disconnect the batteries in the order
described below, even if you only want to charge
the starter battery, for example. Otherwise the
vehicle’s electronics can be damaged.
422 Practical hintsTowing the vehicleWarning!
G
The brake system requires electrical power
to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its emer-
gency operation mode. To brake, the driver
must then apply significantly greater brake
pedal pressure and depress the pedal much
further to obtain the expected braking ef-
fect. If necessary, apply full pressure to the
brake pedal. Brakes are only applied to the
front wheels. Stopping distance is
increased! Adapt your driving style
accordingly. For more information, see
“Electro-hydraulic brake system”
(page 92).
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.
!
When towing the vehicle with all wheels on
the ground, please note the following:
With the automatic central locking activated and
the SmartKey in starter switch position2, or
KEYLESS-GO* start/stop button in position2,
the vehicle doors lock if the left front wheel as
well as the right rear wheel are turning at vehicle
speeds of approx. 9 mph (15 km / h) or more.
To prevent the vehicle door locks from locking,
deactivate the automatic central locking
(
page 119).
Towing of the vehicle should only be done using
the properly installed towing eye bolt. Never
attach tow cable, tow rope or tow rod to the
vehicle chassis, frame or suspension parts.
i
To signal turns while being towed with the
hazard warning flasher in use, turn SmartKey in
starter switch to position2 and activate the
combination switch for the left or right turn
signal in the usual manner – only the selected
turn signal will operate.
Upon canceling the turn signal, the hazard warn-
ing flasher will operate again.
i
If the battery is disconnected or discharged
the SmartKey will not turn in the starter
switch
the gear selector lever will remain locked in
positionP.
For more information, see “Batteries”
(
page 414) and “Jump starting” (
page 419).