196 Controls in detailPower windowsOpening and closing the windows
The windows are opened and closed elec-
trically. The switches for all the windows
are on the driver’s door. The switch for the
passenger side windows is on the passen-
ger door.
1Left door and rear side windows
2Right door and rear side windows
Switch on the ignition (
page 39).
Warning!
G
When closing the windows, make sure that
there is no danger of anyone being injured
by the closing procedure.
The closing of the door windows can be im-
mediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
The closing of the rear side windows can be
immediately halted by releasing the switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you pulled the switch past the resistance
point and released it to close the door win-
dow, the automatic reversal function will
stop the door window and open it slightly.
If the door window encounters an obstruc-
tion that blocks its path in a circumstance
where you are closing the door window by
pulling and holding the switch, by pressing
and holding button ‹on the SmartKey,
by pressing and holding the lock button (ve-
hicles with KEYLESS-GO*) on an outside
door handle, by pressing and holding the re-
tractable hardtop switch, or by pressing and
holding button,on the climate control
panel, the automatic reversal function will
not operate.
When leaving the vehicle, always remove the
SmartKey or the SmartKey with
KEYLESS-GO* from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment can
cause an accident and/or serious personal
injury.i
Depending on the current position, the win-
dows may also open or close when the air recir-
culation button, on the control panel of the
automatic climate control (
page 191) is
pressed and held.
i
After switching off the ignition (
page 39)
or removing the SmartKey from the starter
switch, the windows can be operated
until you open a door
for at least 5 minutes if no door was opened
197 Controls in detail
Power windows
Opening the door windows
Press switch1 or2 to the resistance
point.
The corresponding door window will
move downwards until you release the
switch.
Opening the rear side windows when
the hardtop is closed:
Open the door window.
Press switch1 or 2 to the resistance
point again.
The corresponding rear side window
will open completely.Closing the door windows
Pull switch1 or2 to the resistance
point.
The corresponding door window will
move upwards until you release the
switch.
Closing the rear side windows if the
hardtop is closed:
Close the door window.
Pull and hold switch1 or 2.
The corresponding rear side window
will move upwards until you release the
switch. Fully opening the door windows
(Express-open)
Press switch1 or2 past the resis-
tance point and release.
The corresponding door window opens
completely.
i
If the hardtop is open, the respective rear
side window will also open automatically.
Warning!
G
If you pull and hold the switch up when clos-
ing the door window, and upward movement
of the door window is blocked by some ob-
struction including but not limited to arms,
hands, fingers, etc., the automatic reversal
will not operate.
i
If the hardtop is open, the respective rear
side window will also open automatically.
198 Controls in detailPower windowsFully closing the door windows
(Express-close)
Pull switch1 or2 past the resis-
tance point and release.
The corresponding door window closes
completely.
If the upward movement of the door win-
dow is blocked during the closing proce-
dure, the door window will stop and open
slightly.
Stopping windows
Press or pull the respective switch
again.Closing the windows with
KEYLESS-GO*
Press and hold lock button on an out-
side door handle (
page 64) until the
windows are closed.
Synchronizing power windows
The power window must be synchronized
each time
after the battery has been disconnect-
ed
if the power windows cannot be fully
opened (Express-open) or closed
(Express-close)
Synchronizing the power windows
Switch on the ignition (
page 39).
Pull the power window switches until
the side windows are closed.
Hold the switches for approximately
1 second.
The power windows are synchronized.
Warning!
G
Driver’s door only:
If within 5 seconds the switch is again
pulled past the resistance point and re-
leased, the automatic reversal will not
operate.
Warning!
G
When closing the windows make sure that
there is no danger of anyone being harmed
by the closing procedure.
The windows will not automatically re-open
if blocked during convenience closing.
If potential danger exists, proceed as fol-
lows:
Release the lock button.
Pull on the door handle and hold firmly.
The side windows open for as long as
the door handle is held but the door not
opened.
202 Controls in detailRetractable hardtop
Engage the parking brake (
page 54).
Close the luggage cover, see “Luggage
cover” (
page 205).
Close the trunk lid.
Opening (Summer opening feature)
Aim the transmitter eye at an outside
door handle.
The SmartKey must be in close proxim-
ity to the outside door handle.
Press and hold button Œ until the
retractable hardtop is completely
open.
The seat ventilation* for the driver’s
seat switches on. The rear side win-
dows open.
Release button Œ to interrupt pro-
cedure.
Closing (Convenience feature)
Aim the transmitter eye at the outside
door handle.
The SmartKey must be in close proxim-
ity to the outside door handle.
Press and hold button ‹until the
retractable hardtop is completely
closed.
The retractable hardtop and the rear
side windows close.Locking the retractable hardtop after
raising/lowering
If the retractable hardtop is not properly
locked, lock it as follows.
i
Make sure the retractable hardtop is dry be-
fore you open it. Otherwise water may enter the
trunk interior.
Warning!
G
The hardtop is not fully closed and locked or
not fully opened and locked if:
the message K
in operation
appears in the multifunction display
a warning sounds for 10 seconds and
the message K
Lock
retractable roof appears in the mul-
tifunction display when starting to drive
236 Controls in detailUseful features
Insert the mechanical key into the
glove box lock.
Turn the mechanical key to
position2.
The following storage compartments
will be locked. They remain locked,
even when the vehicle is unlocked with
the SmartKey or with the SmartKey
with KEYLESS-GO*:
Glove box
Armrest storage compartments
Rear storage compartmentsUnlocking the storage compartments
separately
Insert the mechanical key into the
glove box lock.
Turn the mechanical key to
position1.
You can now open the storage com-
partments.Parcel net in passenger footwell
A small convenience parcel net is located
in the passenger footwell. It is for small
and light items, such as road maps, mail,
etc.
i
The separate locking status of these storage
compartments can only be canceled with the
mechanical key.
The storage compartments in the doors cannot
be locked.
i
If the glove box cannot be unlocked using
the SmartKey or SmartKey with KEYLESS-GO*,
see “Unlocking the glove box” (
page 392).
Warning!
G
The parcel net is intended for storing
light-weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
parcel net. In an accident, during hard brak-
ing, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
The parcel net cannot protect transported
goods in the event of an accident.
244 Controls in detailUseful featuresTele Aid The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonçor use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The SOS button is located above the interior
rear view mirror (
page 246).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 234).
!
The Tele Aid system utilizes the cellular net-
work for communication and the GPS (Global Po-
sitioning System) satellites for vehicle location. If
either of these signals are unavailable, the Tele
Aid system may not function and if this occurs,
assistance must be summoned by other means.
250 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
i
The remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Call
connected
will appear in the multifunction dis-
play to indicate receipt of the door unlock com-
mand.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk re-
cessed handle again.
i
If the anti-theft alarm or the tow-away alarm
stays on for more than 30 seconds, a call to the
Response Center is initiated automatically by the
Tele Aid system provided Tele Aid service was
subscribed to and properly activated, and that
necessary cellular service and GPS coverage are
available. See anti-theft alarm system
(
page 96) and tow away alarm (
page 98).
271 Operation
At the gas station
At the gas station
RefuelingThe fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically locks/un-
locks the fuel filler flap.
1Fuel filler flap
2Fuel filler cap
3Holder
Turn off the engine
by turning the SmartKey to
position0. Remove the SmartKey
from the starter switch.
by pressing the KEYLESS-GO*
start/stop button. Open the driv-
er’s door (with the driver’s door
open, starter switch is in position 0,
same as SmartKey removed from
starter switch).
Open fuel filler flap 1 by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.
Turn fuel cap 2 counterclockwise and
hold on to it until possible pressure is
released.
Take off fuel cap 2 and place it into
holder 3 located on the inside of the
fuel filler flap.
Only fill your tank until the filler nozzle
unit cuts out – do not top up or over-
fill.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
injury. Whenever you are around gasoline,
avoid inhaling fumes and skin contact,
extinguish all smoking materials. Never
allow sparks, flame or smoking materials
near gasoline!
Turn off the engine before refueling.Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.