203 Controls in detail
Retractable hardtop
Unlocked status noticed when stopped
Switch on the ignition (
page 39).
To lock the retractable hardtop in its
fully closed position, press retractable
hardtop switch forward (
page 200).
or:
To lock the retractable hardtop in its
fully opened position, pull up on the re-
tractable hardtop switch (
page 200).Unlocked status noticed while driving
Stop the vehicle in a safe location or as
soon as it is safe to do so.
Leave the ignition switched on.
To lock the retractable hardtop in its
fully closed position, press retractable
hardtop switch forward (
page 200).
or:
To lock the retractable hardtop in its
fully opened position, pull up on the re-
tractable hardtop switch (
page 200).Problems when operating the
retractable hardtop
Several conditions may cause the retract-
able hardtop to not open, close, or lock
properly:
The luggage cover in the trunk is not
closed.
Close the luggage cover in the
trunk.
The trunk lid is open.
Close the trunk lid.
The battery voltage is too low.
Start engine and let run while open-
ing/closing the retractable hard-
top.
Warning!
G
Stop the vehicle in a safe location or as soon
as it is safe to do so and lock the hardtop be-
fore continuing to drive. You could other-
wise endanger yourself and others.
204 Controls in detailRetractable hardtop
The hardtop drive system has shut it-
self down. For safety reasons, no more
than five consecutive attempts may be
made to raise or lower the hardtop.
After about 10 minutes you may
again attempt to open or close the
retractable hardtop.
If the retractable hardtop still does
open, close, or lock properly, have
the retractable hardtop system
checked at an authorized
Mercedes-Benz Center.
There is a malfunction in the retract-
able hardtop system.
Notify an authorized
Mercedes-Benz Center.Wind screen
The wind screen deflects drafts away from
the driver and passenger when the retract-
able hardtop is lowered. It is stored in the
trunk.
Installing
Leave the wind screen folded and place
it on the roll bar.1Guide tabs
Slide the wind screen into the roll bar
until guide taps 1 on each side latch
underneath the roll bar.
Make sure the fastening straps do not
get caught.
Adjust the roll bar to a height
(page 81) that allows you to reach
easily underneath it.
Warning!
G
The wind screen can restrict the driver’s vi-
sion to the rear of the vehicle. To prevent a
possible accident when visibility is limited
(e.g. in darkness), the upper part of the wind
screen should be folded back.
235 Controls in detail
Useful features
Rear storage compartments
The CD changer is located in the driver’s
side storage compartment.
For instructions on the CD changer, see
separate COMAND Operator’s Manual.Driver’s side rear storage compartment1Release button
2Storage compartment lid
Press release button 1.
Storage compartment lid 2 lid opens
upwards.Locking storage compartments
The storage compartments are centrally
locked when you lock the vehicle from the
outside.
You can also lock the storage compart-
ments separately, see “Locking the stor-
age compartments separately”
(
page 235).Locking the storage compartments
separately
You can lock the storage compartments
separately, e.g. when the vehicle is in the
shop for service.
1Separately unlocking storage compart-
ments
2Separately locking storage compart-
ments
Remove the mechanical key from the
SmartKey (
page 391).
236 Controls in detailUseful features
Insert the mechanical key into the
glove box lock.
Turn the mechanical key to
position2.
The following storage compartments
will be locked. They remain locked,
even when the vehicle is unlocked with
the SmartKey or with the SmartKey
with KEYLESS-GO*:
Glove box
Armrest storage compartments
Rear storage compartmentsUnlocking the storage compartments
separately
Insert the mechanical key into the
glove box lock.
Turn the mechanical key to
position1.
You can now open the storage com-
partments.Parcel net in passenger footwell
A small convenience parcel net is located
in the passenger footwell. It is for small
and light items, such as road maps, mail,
etc.
i
The separate locking status of these storage
compartments can only be canceled with the
mechanical key.
The storage compartments in the doors cannot
be locked.
i
If the glove box cannot be unlocked using
the SmartKey or SmartKey with KEYLESS-GO*,
see “Unlocking the glove box” (
page 392).
Warning!
G
The parcel net is intended for storing
light-weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
parcel net. In an accident, during hard brak-
ing, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
The parcel net cannot protect transported
goods in the event of an accident.
239 Controls in detail
Useful features
Ashtray
1Cover plate
2Sliding knob
Opening ashtray
Briefly touch cover plate1.
The ashtray opens automatically.
Closing ashtray
Press cover plate1 down until it
latches.Removing the ashtray insert
Secure vehicle from movement by set-
ting the parking brake. Move the gear
selector lever to positionN.
Now you have more room to take out
the insert.
Press sliding knob2 to the right.
The insert will eject a short distance.
Replacing the ashtray insert
Press the insert into the frame until it
snaps into place.
Cigarette lighter
Switch on the ignition (
page 39).
Warning!
G
Remove ashtray only with vehicle standing
still. Set the parking brake to secure vehicle
from movement. Move gear selector lever to
positionN. With gear selector lever in
positionN, turn off the engine.
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure that any children traveling with
you do not injure themselves or start a fire
with the hot cigarette lighter.
When leaving the vehicle, always remove the
SmartKey or the SmartKey with
KEYLESS-GO* from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause serious personal injury.
244 Controls in detailUseful featuresTele Aid The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonçor use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The SOS button is located above the interior
rear view mirror (
page 246).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 234).
!
The Tele Aid system utilizes the cellular net-
work for communication and the GPS (Global Po-
sitioning System) satellites for vehicle location. If
either of these signals are unavailable, the Tele
Aid system may not function and if this occurs,
assistance must be summoned by other means.
250 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
i
The remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Call
connected
will appear in the multifunction dis-
play to indicate receipt of the door unlock com-
mand.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk re-
cessed handle again.
i
If the anti-theft alarm or the tow-away alarm
stays on for more than 30 seconds, a call to the
Response Center is initiated automatically by the
Tele Aid system provided Tele Aid service was
subscribed to and properly activated, and that
necessary cellular service and GPS coverage are
available. See anti-theft alarm system
(
page 96) and tow away alarm (
page 98).
263 Operation
Driving instructions
Parking
Tires
Treadwear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and be-
come visible at a tread depth of approxi-
mately
1/16
in (1.6 mm), at which point
the tire is considered worn and should be
replaced.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before
turning off
the engine and leaving the vehicle always:
Keep right foot on brake pedal.
Firmly depress parking brake pedal.
Move the gear selector lever to
positionP.
Slowly release brake pedal.
When parked on an incline, turn front
wheels towards the road curb.
Turn the SmartKey in the starter switch
to position0 and remove the SmartKey
from the starter switch, or press the
start/stop button (vehicles with
KEYLESS-GO*).
Take the SmartKey or the SmartKey with
KEYLESS-GO* and lock vehicle when
leaving.
!
Set the parking brake whenever parking or
leaving the vehicle. In addition, move gear selec-
tor lever to positionP. When parking on hills,
turn front wheels towards the road curb.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
tion to an area which is a safe distance from
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to
the nearest Mercedes-Benz Center or tire
dealer for repairs.