Page 131 of 242
129 Telephone*
Important notes
The message Telephone being ac-
tivated, please wait
appears.
COMAND prepares the telephone for
use. Select other system functions, e.g.
radio, by pressing the corresponding
button or wait until the telephone is ac-
tive.
The message Phone not inserted
appears.
Please connect the mobile phone.
The message Phone not available
appears.
Please contact an authorized
Mercedes-Benz Center.GSM mobile phone
If the message Please insert SIM
card (Emergency Call 911 only
possible with phone)
appears:
Insert the SIM card into the mobile
phone (Telephone Operating
Manual).
The message Call failed may
appear if you place an outgoing call
(
page 137).
Try again later.
Page 132 of 242

130 Telephone*
Telephone operation
Telephone operation
Automatically
The telephone* is automatically activated
when the COMAND is switched on. The
mobile phone must be inserted in the
mobile phone cradle* at the time
COMAND is switched on.
Manually
Press a.
The menu to enter the unlock code
(
page 133) will appear (only if phone
has been locked before).GSM mobile phone
Enter the PIN on the mobile phone
or at the COMAND.
If no SIM card is in the telephone,
the message
Please insert SIM
card (Emergency Call 911
only possible with phone)
appears.
Insert a SIM card. Refer to the mo-
bile phone operator’s manual.
Switch the COMAND off (page 34) or
turn off the engine.
The telephone* is switched off with a
time-lag of around 10 minutes. If you
make a call within that time, the
telephone will be switched off around
10 minutes after you end the call. or
In the Telephone menu (page 134),
press a longer than two seconds.
The message
Telephone being
deactivated, please wait
will
appear followed by
Phone off.
Switching telephone operation on
Switching telephone operation off
Page 133 of 242

131 Telephone*
Telephone operation
You can make an emergency call to an
emergency rescue station with a mobile
communication network.
The emergency call will be placed as long
as the corresponding mobile communicati-
on network is available. To do this, switch
the telephone on if you have not already
done so.
TDMA or CDMA mobile phone
The emergency call will also be placed
if the phone is locked (
page 132).
GSM mobile phone
If no SIM card is in the phone or SIM
PIN is not entered, you can only make
an emergency call at the mobile phone.
Emergency calls may not be possible with
all mobile phone networks or if certain net-
work services and/or telephone functions
are active. Check with your local network
operating company.
If you cannot make an emergency call, you
must initiate rescue measures yourself.
Emergency call “911”
i
This function places a call to the local
911 provider. It does not initiate a
Tele Aid* call.
WarningG
The 911 emergency call system is a public
service. Using it without due cause is a cri-
minal offense.
Page 134 of 242
132 Telephone*
Telephone operation
Initiating an emergency call
If Telephone is locked
Press the 911 soft key.
The system opens an inquiry menu
prompting if you want to dial a “911”
call.
The selection marker in the inquiry
menu should be on
Yes.
If necessary, push the joystick to
H to select
Yes.
Press E to confirm Yes if you want to
place the “911” emergency call.
The emergency call will be placed.
Wait until the emergency rescue
station answers and describe the
emergency.
If you do not want to place the emergency
call:
Push the joystick to h to select No
when the inquiry menu appears.
Press E to confirm No.
If Telephone is ready for operation
Press a repeatedly until the
Telephone menu is displayed.
Press 9, 1 and 1 one after the
other.
Press E.
or
Press the Send soft key.
or
Press k.
The emergency call will be placed.
Wait until the emergency rescue
station answers and describe the
emergency.
Page 135 of 242

133 Telephone*
Telephone operation
TDMA or CDMA mobile phone
Entering the unlock code
Use the number keys 1 through 0
to enter the four-digit unlock code.
Asterisks instead of digits will appear in
the input line.
Press the OK soft key.
If entered code is correct and the pho-
ne is registered in a network, the phone
is ready for use and the Telephone
menu will appear.GSM mobile phone
Entering the unlock code
Use the number keys 1 through 0
to enter the four-digit unlock code.
Asterisks instead of digits will appear in
the input line.
Press the OK soft key.
If entered code is correct and the pho-
ne is registered in a network, the phone
is ready for use and the Telephone
menu will appear.
Entering codesi
Your unlock code prevents unauthori-
zed persons from using your telephone.
B e s u re t o m em o ri z e t hi s c o d e , a f o u r d i -
git number, carefully.
If you enter an incorrect code, the sys-
tem returns to the menu for entering the
unlock code.
i
You must always enter the unlock code
when you switch on the telephone the
first time (if phone is in locked mode).
i
If COMAND is switched on while in re-
verse in vehicles equipped with Rear
view camera*, the enter unlock code
screen will appear after deactivating the
Rear view camera (
page 39).
Page 136 of 242

134 Telephone*
Telephone operation
If no SIM card is in the telephone, the mes-
sage
Please insert SIM card (Emer-
gency Call 911 only possible
with phone)
appears.
Insert a SIM card. Refer to the mobile
phone operator’s manual.
Entry incorrect:
You will hear a warning sound. The mes-
sage
Code incorrect will appear.
You need to re-enter your code.Entering the PUK
If you enter your code incorrectly three
times in a row, you need to enter the PUK
number.
The PUK can only be entered at the mobile
phone. Refer to the mobile phone
operator’s manual.When the COMAND is switched on, you
can switch to telephone operation from
any other system (e.g. radio):
Press a.
The Telephone menu will appear.
Telephone menu
!
If the code is entered incorrectly three
times in a row, the SIM card will be
blocked. The message
SIM-card
blocked
is displayed briefly. After that
the message
PIN blocked. Please
enter PUK on cell phone
is
displayed.
i
The PUK number is provided by your
telephone service provider.
Switching to telephone operation
Page 137 of 242
135 Telephone*
Telephone operation
The telephone is ready for operation
Message
Ready and the reception
strength Ö are shown on the status bar.
Other messages
ROAMING
The telephone is using a non home type
system
No Serv
The telephone is not logged into a net-
workFull screen messages:
Phone not inserted
Plug the mobile phone into the mobile
phone cradle*. Refer to the separate
mobile phone operator’s manual.
Phone not available
Your vehicle may not have a mobile phone
cradle* installed and/or the telephone
control unit may not be coded properly.
Contact an authorized Mercedes-Benz
Center.
Page 138 of 242

136 Telephone*
Telephone operation
The system detects an incoming call, the
phone rings.
Incoming calls are indicated in a window in
any system (e.g. radio).
The window shows:
the caller’s number if it is transmitted
or
the caller’s name if her or his name and
number are saved in the phone book or
Unknown.Accepting a call
Press k.
or
Press E to confirm accept.
The display will change to the
call menu (
page 141). In the status
bar, the off-hook symbol will appear.
An active audio source will be muted.
You talk over the hands-free set.
Rejecting a call
Press K.
or
Push the joystick to H to highlight
reject and than press E.Setting the volume for hands-free ope-
ration
Raising the volume
Turn the rotary control on the e but-
ton to the right.
Lowering the volume
Turn the rotary control on the e but-
ton to the left.
Ending a call
Press K.
or
Press the End soft key.
Incoming call
i
In vehicles equipped with Rear view
camera*, the window will appear over
the Rear view camera display. After ac-
cepting or rejecting a call, the Rear view
camera is fully visible until deactivated
(
page 39).