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224 Controls in detail
Useful features
Power outlet in rear passenger footwell
Switch on the ignition (page 39).
Flip up cover and insert electrical plug
(cigarette lighter type).Power outlet in cargo compartment
Switch on the ignition (page 39).
Flip up cover and insert electrical plug
(cigarette lighter type).
Floormats
NN
Warning!G
Whenever you are using floormats, make
sure there is enough clearance and the
floormats are securely fastened.
Floormats should always be securely fas-
tened using the eyelets and retainer pins.
Before driving off, check that the floormats
are securely in place and adjust them if
necessary. A loose floormat could slip and
hinder proper functioning of the pedals.
Do not place several floormats on top of
each other as this may impair pedal move-
ment.
iTo install or remove the floormat more
easily, move the driver’s seat or front passenger
seat as far to the rear as possible (
page 42).
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225 Controls in detail
Useful features
Heated steering wheel
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is located on the lower left-hand
side of the steering wheel.
1Switching on
2Switching off
3Indicator lampSwitching on
Switch on the ignition (page 39).
Turn switch at the tip of stalk in
direction of arrow1.
The steering wheel is heated.
Indicator lamp3 comes on.Switching off
Turn switch at the tip of stalk in
direction of arrow2.
The heated steering wheel is switched
off.
Indicator lamp3 goes out.
For information on adjusting the steering
wheel, see “Steering wheel” (
page 44).
iThe steering wheel heating is temporarily
suspended while the indicator lamp3 remains
on when
the temperature of the vehicle interior is
above 86°F (30°C)
the temperature of the steering wheel is
above 95°F (35°C)
When these conditions do not apply anymore,
steering wheel heating continues.
iIndicator lamp3 flashes or goes out
in case of power surge or undervoltage
in case of a steering wheel heating
malfunction
iThe steering wheel heating switches off
automatically when you remove the SmartKey
from the starter switch.
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226 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an
approved external antenna. Refer to the
radio transmitter operation instructions
regarding use of an external antenna.When the mobile phone is inserted in the
cradle, you can operate the telephone
using the following devices:
mobile phone keypad
COMAND system (see separate
operating instructions)
buttonss andt on the multi-
function steering wheel (
page 134)
Voice Control System* (see separate
operating instructions)
Warning!G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system,
possibly resulting in an accident and/or
serious personal injury.
Warning!G
Please do not forget that your primary
responsibility is to drive the vehicle.
A driver’s attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND system
1 if road,
weather and traffic conditions permit.
Bear in mind that at a speed of just
30 mph (approximately 50 km/h), your
vehicle is covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
iVarious mobile phone cradles can be
installed in the front center armrest, see
separate installation instructions for the mobile
phone cradle. These mobile phone cradles can
be obtained from an authorized Mercedes-Benz
Light Truck Center.
The functions and services available to you while
using the mobile phone depend on your service
provider and the type of mobile phone you are
using. See also separate operating manual for
instructions on how to use the mobile phone.
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227 Controls in detail
Useful features
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an
authorized Mercedes-Benz Light Truck
Center for information on features avail-
able for your mobile phone of choice.
The cradle is located in the armrest.
Open the telephone tray (page 216).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond
during phone calls.
If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration
1Inserting the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact2 on
cradle3.
Push the top of the mobile phone in
direction of arrow 1, until the lug on
the mobile phone release button
engages.
The mobile phone is connected to the
network via the external antenna.
The mobile phone is linked to the
hands-free device and the multi-
function steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 159), the Voice Control System*
(see separate operating instructions), or
the COMAND system (see separate oper-
ating instructions).
!Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.
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228 Controls in detail
Useful features
Removing mobile phone from mobile
phone cradle
Example illustration
1Release catch for mobile phone
2Mobile phone cradle
Press release catch in direction of
arrow1 and take mobile phone out of
mobile phone cradle2.
Changing mobile phone cradle
If you require a different cradle for your
mobile phone, remove the present cradle
before installing a new one.
Removing an existing mobile phone
cradle
Example illustration
1To release the mobile phone cradle
2To remove the mobile phone cradle
3Mobile phone cradle
Press release button in direction of
arrow1 and take mobile phone
cradle3 out in direction of arrow2.
Installing a different mobile phone
cradle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
iWhen you take the SmartKey out of the
starter switch, the mobile phone remains
switched on for approximately 10 minutes. If you
place or receive a call during this time, the
mobile phone switches off 10 minutes after the
call has been completed.
iWhen using a flip-style mobile phone, open
flip top before removing from the cradle while
a call is connected. Otherwise, the call will be
disconnected.
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229 Controls in detail
Useful features
Tele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage are available.
The speaker volume of a Tele Aid call can
be adjusted by using the volume control on
the COMAND system headunit or on the
multifunction steering wheel. To raise, turn
the rotary volume control on the COMAND
system headunit clockwise or press
buttonæ on the multifunction steering
wheel. To lower, turn the rotary volume
control on the COMAND system headunit
counterclockwise or press buttonç on
the multifunction steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the Information button¡. Failure
to complete either of these steps will result in a
system that is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 231).
The Roadside Assistance button•
(
page 232) and the Information button¡
(
page 233) are located below the center
armrest cover.
!The Tele Aid system utilizes the cellular
network for communication and the GPS
(G
lobal Positioning System) satellites for vehicle
location. If either of these signals are unavail-
able, the Tele Aid system may not function and if
this occurs, assistance must be summoned by
other means.
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230 Controls in detail
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System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Tele Aid inoperative appears
in the multifunction display.Emergency calls
An emergency call is initiated auto-
matically following an accident in which
the emergency tensioning devices (ETDs)
or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 231) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message
Connecting
call
appears in the multifunction display.
When the connection is established, the
message
Call connected appears in the
multifunction display. All information
relevant to the emergency, such as the
location of the vehicle (determined by the
GPS satellite location system), vehicle
model, identification number and color are
generated.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted and the
selected mode (radio, CD etc.) pauses.
The optional cellular phone (if installed) inserted
in cradle switches off. If you must use this
phone, we recommend that you use it only with
the vehicle at a standstill in a safe location.
Remove the phone from the cradle and place the
call. The navigation system (if engaged) will con-
tinue to run. The display in the instrument cluster
is available for use, and spoken commands are
only available by pressing the RPT button on the
COMAND system. A pop-up window will appear
in the COMAND system display to indicate that a
Tele Aid call is in progress. After the Tele Aid call
has ended, the optional cellular phone inserted
in the cradle switches on again. A PIN entry
might be necessary.
Warning!G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message
Tele Aid inoperative is displayed in the
multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Light Truck Center
as soon as possible.
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231 Controls in detail
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A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon
after the emergency call has been
initiated. The Response Center will
attempt to determine more precisely the
nature of the accident provided they can
speak to an occupant of the vehicle.
The Tele Aid system is available if
it has been activated and is
operational. Activation requires a
subscription for monitoring services,
connection and cellular air time
vehicle battery power is available
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
CenterInitiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover opens.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.iLocation of the vehicle on a map is only
possible if the vehicle is able to receive signals
from the GPS satellite network and pass the
information on to the Response Center.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.