401 Practical hints
What to do if …
Display message
Possible cause/consequence
Possible solution
(USA only)Front passenger
airbag enabled
See Operator’s Manual
Front passenger front air bag is 
activated while driving even 
though a child, small individual, or 
object below the system’s weight 
threshold is on the front passen-
ger seat, or the front passenger 
seat is empty. Objects on the seat 
or forces acting on the seat may 
make the system sense supple-
mental weight.
Stop the vehicle in a safe location as soon as possible and check the 
front passenger seat for the following:
Switch off the ignition (
page 38).
Open the front passenger door.
Remove child and child restraint from front passenger seat and 
properly secure the child in rear seat employing the child restraint 
if necessary.
Remove any other items from on and around the front passenger 
seat and make sure the storage pocket on the back of the front pas-
senger seat is empty.
Make sure that no objects which apply forces to the seat are 
present (e.g. objects such as books, briefcases etc. lodged behind 
or around the seat, head restraints pushing against roof etc.). The 
system may recognize such forces as supplemental weight and 
sense that an occupant on the front passenger seat is of a greater 
weight than actually present. 
Keep the seat unoccupied, close the front passenger door and turn 
on the ignition (
page 38).
(Continued on next page) 
403 Practical hints
What to do if …
Display message
Possible cause/conse-
quence
Possible solution
(USA only)Front passenger
airbag disabled
See Operator’s Manual
Front passenger front air bag is 
deactivated while driving even 
though an adult or someone 
larger than a small individual is 
occupying the front passenger 
seat. Forces acting on the seat 
may make the system sense a 
decrease in weight.
Stop the vehicle in a safe location as soon as possible and check the 
front passenger seat for the following:
Switch off the ignition (
page 38).
Have the front passenger vacate the seat and exit the vehicle.
Adjust the seat in a height position (
page 43).
Make sure that no objects which apply forces to the seat are 
present (e.g. objects such as books, briefcases etc. lodged under-
neath, behind or around the seat). Such forces may cause the sys-
tem to sense that an occupant of a lesser weight than actually 
present is on the front passenger seat.
Keep the seat unoccupied, close the front passenger door and turn 
on the ignition (
page 38).
(Continued on next page)