293 Controls in detail
Useful features
The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
Roadside Assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonçor use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Tele Aid malfunction Drive to
workshop appears in the multifunction dis-
play.
i
The SOS button is located above the interior
rear view mirror (
page 295).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 283).
i
The Tele Aid system utilizes the cellular net-
work for communication and the GPS (Global Po-
sitioning System) satellites for vehicle location. If
either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
409 Practical hints
What to do if …
Symbol messagesDisplay symbol
Display message
Possible cause/consequence
Possible solution
#
The battery is no longer charging.
Possible causes:
alternator malfunctioning
broken poly-V-belt
Do not forget that the brake system re-
quires electrical energy and may be oper-
ating with restricted capability.
Considerably greater brake pedal force is
required and the stopping distance is in-
creased.
Stop immediately in a safe location or
as soon as it is safe to do so and
check the poly-V-belt.
If it is broken:
Do not continue to drive. Otherwise
the engine will overheat due to an in-
operative water pump which may re-
sult in damage to the engine. Notify
an authorized Mercedes-Benz Center.
If it is intact:
Drive immediately to the nearest au-
thorized Mercedes-Benz Center. Ad-
just driving to be consistent with
reduced braking responsiveness.
There is a malfunction in the electronic
system.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
410 Practical hintsWhat to do if …Display symbol
Display message
Possible cause/consequence
Possible solution
#
Battery/Alternator
Stop vehicle
The battery is malfunctioning.
The brake system requires electrical en-
ergy and therefore has only limited oper-
ation. Considerably greater brake pedal
force is required and the stopping dis-
tance is increased.
Stop the vehicle in a safe location as
soon as it is safe to do so. Adjust driv-
ing to be consistent with reduced
braking responsiveness.
Notify an authorized Mercedes-Benz
Center.
Low voltage
Start engine
The battery has insufficient voltage.
Start the engine (
page 52).
(
Right rear backrest
not locked
The rear seat backrest is not engaged.
Adjust the rear seat backrest until it is
fully engaged in position.
Left rear backrest
not locked
The rear seat backrest is not engaged.
Adjust the rear seat backrest until it is
fully engaged in position.
2
Brakepad wear
The brake pads have reached their wear
limit.
Have the brake pads replaced as soon
as possible.
!
Brake pad thickness must be visually in-
spected by a qualified technician at the intervals
specified in the Maintenance Booklet.
