TROUBLE DIAGNOSIS
AV-275
[WITH MOBILE ENTERTAINMENT SYSTEM]
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Revision: 2007 April2007 M35/M45
VOICE GUIDANCE
VOICE RECOGNITION
REAR VIEW MONITOR
The part of the route already
passed is deleted.A route is managed by sections between way-
points. If you passed the first waypoint, the section
between the starting point and the waypoint is
deleted. (It may not be deleted depending on the
area.)This is not a malfunction.
An indirect route is suggested.If there are restrictions (such as one way streets)
on roads close to the starting point or destination,
the system may suggest an indirect route.Adjust the location of the starting point or
destination.
The system may suggest an indirect route because
route calculation does not take into consideration
some areas such as narrow streets (gray roads).Reset the destination to a main or ordinary
road, and recalculate the route.
The landmark information does not
correspond to the actual informa-
tion.This may caused by insufficient or incorrect data on
the DVD-ROM.This is not a malfunction.
The suggested route does not
exactly connect to the starting
point, waypoints, or destination.There is no data for route calculation closer to
these locations.Set the starting point, waypoints and desti-
nation on main road, and perform route cal-
culation. Symptom Possible cause Possible solution
Symptom Possible cause Possible solution
The voice guidance is not avail-
able.Voice guidance is only available at certain intersec-
tions. In some cases, voice guidance is not avail-
able even when the vehicle should make a turn.This is not a malfunction.
The vehicle has deviated from the suggested
route.Go back to the suggested route or request
route calculation again.
Voice guidance is set to off. Turn on the voice guidance.
Route guidance is set to off. Turn on the voice guidance.
The guidance content does not
correspond to the actual condition.The content of the voice guidance may vary,
depending on the types of intersections at which
turns are made.Follow all traffic rules and regulations.
Symptom Possible cause Possible solution
The system does not recognize
the command.
The system recognizes the com-
mand incorrectly.The interior of the vehicle is too noisy.Close the windows or have other occu-
pants be quiet.
The volume of the voice is too low. Speak louder.
Pronunciation is unclear. Speak clearly.
Voice recognition mode is not yet ready to speak.Push the release “PTT” on the steering
switch, and speak a command after the
tone sounds.
5 seconds or more have passed after pushed and
released “PTT” on the steering switch.Make sure to speak a command within
5seconds after push and release “PTT” on
the steering switch.
Only a limited range of voice commands is usable
for each screen.Use a correct voice command appropriate
for the current screen.
Symptom Possible cause Possible solution
Rear view monitor image is not
displayedThe selector lever is not shifted in R position. Shift the selector lever in R position.
BL-6
PRECAUTIONS
Revision: 2007 April2007 M35/M45
PRECAUTIONSPFP:00001
Precautions for Supplemental Restraint System (SRS) “AIR BAG” and “SEAT
BELT PRE-TENSIONER”
NIS002B4
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death
in the event of a collision which would result in air bag inflation, all maintenance must be per-
formed by an authorized NISSAN/INFINITI dealer.
Improper maintenance, including incorrect removal and installation of the SRS, can lead to per-
sonal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air
Bag Module, see the SRS section.
Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or
harness connectors.
Precautions for Procedures without Cowl Top CoverNIS001WB
When performing the procedure after removing cowl top cover, cover
the lower end of windshield with urethane, etc.
Precautions Necessary for Steering Wheel Rotation After Battery DisconnectNIS001WC
NOTE:
This Procedure is applied only to models with Intelligent Key system and NVIS/IVIS (NISSAN/INFINITI
VEHICLE IMMOBILIZER SYSTEM - NATS).
Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK″ position.
Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing
work. If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NVIS/IVIS, an electrically controlled steering lock
mechanism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery power is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables.
NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC″ position. At this time, the
steering lock will be released.
PIIB3706J
INTELLIGENT KEY SYSTEM
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Revision: 2007 April2007 M35/M45
CHANGE SETTINGS FUNCTION
The settings for each function can be changed with the CONSULT-II.
Changing Settings Using CONSULT-II
The settings for the Intelligent Key system functions can be changed using CONSULT-II (WORK SUPPORT).
Refer to BL-81, "
WORK SUPPORT" .
NOTE:
Once a function setting is changed, it will remain effective even if the battery is disconnected.
INTELLIGENT KEY REGISTRATION
Intelligent Key-ID registration is performed using the CONSULT-II.
CAUTION:
After a new Intelligent Key-ID is registered, be sure to check the function.
When registering an additional Intelligent Key-ID, take any Intelligent Keys already registered and
Intelligent Keys for any other vehicles out of the vehicle before starting.
CONSULT-II can be used to check and delete Intelligent Key-IDs.
For future information, see Technical Bulletin.
STEERING LOCK UNIT REGISTRATION
Steering Lock Unit ID Registration
CAUTION:
The method for registering a steering lock unit ID depends on the status of the steering lock unit
and Intelligent Key unit (new or old unit).
After registration is completed, press ignition switch with an Intelligent Key in the vehicle so that it
can be turned, and confirm that it cannot be turned even when ignition switch is pressed without
an Intelligent Key in the vehicle.
For future information, see Technical Bulletin.
CAN Communication System DescriptionNIS001X9
CAN (Controller Area Network) is a serial communication line for real time application. It is an on-vehicle mul-
tiplex communication line with high data communication speed and excellent error detection ability. Many elec-
tronic control units are equipped onto a vehicle, and each control unit shares information and links with other
control units during operation (not independent). In CAN communication, control units are connected with 2
communication lines (CAN H line, CAN L line) allowing a high rate of information transmission with less wiring.
Each control unit transmits/receives data but selectively reads required data only.
CAN Communication UnitNIS001XA
Refer to LAN-50, "CAN System Specification Chart"
BL-84
INTELLIGENT KEY SYSTEM
Revision: 2007 April2007 M35/M45
Trouble Diagnosis Symptom ChartNIS001XK
ALL FUNCTIONS OF INTELLIGENT KEY SYSTEM DOES NOT OPERATE
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
“ENGINE START BY I-KEY” and “LOCK/UNLOCK BY I-KEY” are ON when setting on CONSULT-II.
All doors are closed.
DOOR LOCK/UNLOCK FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
“LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-II.
Intelligent Key is out of key slot.
All doors are closed.
ENGINE SW ILLUMIThis test is able to check push-ignition switch illumination operation.
Push-ignition switch illumination illuminates when “ON” on CONSULT-II screen is touched.
LOCK INDCATORThis test is able to check LOCK indicator in push-ignition switch operation.
LOCK indicator in push-ignition switch illuminates when “ON” on CONSULT-II screen is touched.
ACC INDCATORThis test is able to check ACC indicator in push-ignition switch operation.
LOCK indicator in push-ignition switch illuminates when “ON” on CONSULT-II screen is touched.
IGNITION ON INDThis test is able to check INGITION ON indicator in push-ignition switch operation.
LOCK indicator in push-ignition switch illuminates when “ON” on CONSULT-II screen is touched.
KEY SLOT ILLUMIThis test is able to check key slot illumination operation.
Key slot illumination flash when “ON” on CONSULT-II screen is touched. Test item Description
Symptom Diagnosis/service procedure Reference page
All function of Intelligent Key system dose not
operate.1.Check Intelligent Key unit power supply and ground
circuit.BL-91
2. Check Intelligent Key battery inspection.BL-124
3. Check remote keyless entry receiver.BL-115
4. Replace Intelligent Key unit.BL-123
Symptom Diagnosis/service procedure Reference page
Door lock/unlock do not operate by door
request switch.1.Check Intelligent Key unit power supply and ground
circuit.BL-91
2. Check door switch.BL-94
3. Check key slot.BL-92
4. Replace Intelligent Key unit.BL-123
INTELLIGENT KEY SYSTEM
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REMOTE KEYLESS ENTRY FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent Key is out of key slot.
Ignition switch is not ON position.
All doors are closed.
Door lock/unlock does not operate by request
switch (driver side).1. Check door request switch (driver side).BL-992. Check outside key antenna (driver side).BL-106
3. Replace Intelligent Key unit.BL-123
Door lock/unlock does not operate by request
switch (passenger side).1. Check door request switch (passenger side).BL-992. Check outside key antenna (passenger side).BL-106
3. Replace Intelligent Key unit.BL-123
Selective unlock function does not operate by
door request switch (driver side) (other door
lock function operate).1.Check “SELECT UNLOCK FUNCTION” setting in
“WORK SUPPORT”.BL-81
2.Check selective unlock function with a remote control-
ler or door key cylinder.BL-26
3. Replace BCM.BCS-15
Selective unlock function does not operate by
door request switch (passenger side) (other
door lock function operate).1.Check “SELECT UNLOCK FUNCTION” setting in
“WORK SUPPORT”.BL-81
2. Replace Intelligent Key unit.BL-123
Auto lock function does not operate.1.Check “AUTO RELOCK TIMER” setting in “WORK
SUPPORT”.BL-812. Check door switch.BL-94
3. Check key slot.BL-92
4. Replace BCM.BCS-15
Key reminder function does not operate.1.Check “ANTI KEY LOCK IN FUNCTION” setting in
“WORK SUPPORT”.BL-81
2. Check door switch.BL-94
3. Check inside key antenna.BL-110
4. Check unlock sensor.BL-103
5. Check Intelligent Key battery inspection.BL-124
6. Replace Intelligent Key unit.BL-123
Symptom Diagnosis/service procedure Reference page
Symptom Diagnosis/service procedureReference
page
All of the remote keyless entry functions
do not operate.1. Check Intelligent Key battery inspection.BL-124
2. Replace Intelligent Key unit.BL-123
Selective unlock function does not operate
by Intelligent Key.1.Check “SELECT UNLOCK FUNCTION” setting in “WORK SUP-
PORT”.BL-81
2. Check Intelligent Key battery inspection.BL-124
3. Replace Intelligent Key unit.BL-123
BL-86
INTELLIGENT KEY SYSTEM
Revision: 2007 April2007 M35/M45
TRUNK OPEN FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent Key is out of key slot.
All doors are closed.
Auto lock function does not operate prop-
erly.1. Check “AUTO RELOCK TIMER” setting in “WORK SUPPORT”.BL-812. Check door switch.BL-94
3. Check key slot.BL-92
4. Replace BCM.BCS-15
Key reminder function does not operate.1.Check “ANTI KEY LOCK IN FUNCTION” setting in “WORK SUP-
PORT”.BL-81
2. Check door switch.BL-94
3. Check inside key antenna.BL-110
4. Check unlock sensor.BL-103
5. Check Intelligent Key battery inspection.BL-124
6. Replace Intelligent Key unit.BL-123
Panic alarm function does not operate.1. Check “PANIC ALARM DELAY” setting in “WORK SUPPORT”.BL-81
2. Check theft warning operation.BL-217
3. Check Intelligent Key battery inspection.BL-124
4. Check key slot.BL-92
5. Replace Intelligent Key unit.BL-123
Symptom Diagnosis/service procedureReference
page
Symptom Diagnosis/service procedure Reference page
Trunk open function does not operate by trunk
opener request switch.1. Check trunk opener request switch.BL-101
2. Check trunk lid opener cancel switch.BL-119
3. Check outside key antenna (trunk room).BL-108
4. Replace Intelligent Key unit.BL-123
Trunk open function does not operate by Intelli-
gent Key.1.Check “TRUNK OPEN DELAY” setting in “WORK
SUPPORT”.BL-812. Check trunk lid opener system.BL-207
3. Check trunk room lamp switch.BL-97
4. Check Intelligent Key battery inspection.BL-124
5. Replace Intelligent Key unit.BL-123
Key reminder function does not operate.1. Check door switch.BL-94
2. Check trunk room lamp switch.BL-97
3. Check inside key antenna (trunk room).BL-110
4. Check trunk lid opener system.BL-207
5. Replace Intelligent Key unit.BL-123
INTELLIGENT KEY SYSTEM
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HAZARD AND BUZZER REMINDER FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
“LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-II.
“ANSWER BACK FUNCTION” is ON when setting on CONSULT-II.
Ignition switch is in OFF position.
All doors are closed.
Intelligent Key is out of key slot.
HAZARD AND HORN REMINDER FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
“ANSWER BACK FUNCTION” is ON when setting on CONSULT-II.
Ignition switch is in OFF position.
All doors are closed.
Symptom Diagnosis/service procedure Reference page
Hazard reminder does not operate by
request switch.
(Horn reminder operate.)1.Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”.BL-81
2. Check hazard function with hazard switch.LT-212
3. Replace Intelligent Key unit.BL-123
Buzzer reminder does not operate by request
switch.
(Hazard reminder operate.)1.Check “ANSWER BACK WITH I-KEY LOCK” or
“ANSWER BACK WITH I-KEY UNLOCK” setting in
“WORK SUPPORT”.BL-81
2. Check Intelligent Key warning buzzer.BL-105
3. Replace Intelligent Key unit.BL-123
Buzzer reminder does not operate by trunk
opener request switch.1.Check “TRUNK/GLASS HATCH OPEN” setting in “WORK
SUPPORT”.BL-812. Check Intelligent Key warning buzzer.BL-105
3. Check trunk opener lid system.BL-207
4. Replace Intelligent Key unitBL-123
Symptom Diagnosis/service procedure Reference page
Hazard reminder does not operate by Intelli-
gent Key button.
(Horn reminder operate.)1.Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”.BL-81
2. Check hazard function with hazard switch.LT-212
3. Replace Intelligent KeyBL-123
Horn reminder does not operate by Intelligent
Key button (door lock/unlock button).
(Hazard reminder operate.)1.Check “HORN WITH KEYLESS LOCK” setting in “WORK
SUPPORT”.BL-81
2. Check horn function.BL-122
3. Replace Intelligent Key unitBL-123
BL-88
INTELLIGENT KEY SYSTEM
Revision: 2007 April2007 M35/M45
POWER WINDOW DOWN FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
If the following “symptoms” are detected, check systems shown in the “Diagnoses/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Ignition switch is in OFF or ACC position.
Retained power operation does not operate. Refer to GW-17, "RETAINED POWER OPERATION" .
WARNING FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Warning chime functions operating condition is extremely complicated, during operating confirmations, recon-
firm the list above twice in order to ensure proper operation.
Symptom Diagnosis/service procedure Reference page
Power window down function does not
operate.1. Check “P/W DOWN DELAY” setting in “WORK SUPPORT”.BL-81
2. Check Intelligent Key battery inspection.BL-124
Symptom Diagnosis/service procedure Reference page
OFF position warn-
ing does not oper-
ate.For internal1. Check ignition switch position.BL-115
2. Check door switch.BL-94
3. Check warning chime function.BL-123
4. Replace Intelligent Key unit.BL-123
For external1. Check ignition switch position.BL-1152. Check door switch.BL-94
3. Check Intelligent Key warning buzzer.BL-105
4. Replace Intelligent Key unit.BL-123
P position warning does not operate.1. Check Park position switch.BL-113
2. Check door switch.BL-94
3. Check Intelligent Key warning buzzer.BL-105
4. Check warning chime function.BL-123
5. Check combination meter display.BL-122
6. Replace Intelligent Key unit. BL-123
ACC warning does not operate1. Check ignition switch position.BL-1152. Check warning chime function.BL-123
3. Check combination meter display.BL-122
4. Replace Intelligent Key unit.BL-123