SQUEAK AND RATTLE TROUBLE DIAGNOSES
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SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowNIS0028W
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to SE-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.
The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.
After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=lower pitch noises/edge to surface=chirping
Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.
Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.
Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT842
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
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DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks.
Refer to SE-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-
71L02: 15×25 mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50×50 mm (1.97×1.97 in)
SQUEAK AND RATTLE TROUBLE DIAGNOSES
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INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit. Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingNIS0028X
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you
will not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.
AUTOMATIC DRIVE POSITIONER
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AUTOMATIC DRIVE POSITIONERPFP:28491
Component Parts And Harness Connector LocationNIS0025Q
PIIB6292E
1. Fuse block (J/B) 2. Fuse and fusible link box 3. BCM M1, M2, M3
(View with the glove box assembly
removed)
4. A. Automatic drive positioner control
unit M6, M7
B. Telescopic motor M45
C. Telescopic sensor M44
D. Tilt sensor M37
E. Tilt motor M36
(View with the driver lower panel
removed)5. A. Front lifting motor B209
B. Rear lifting motor B210
C. Driver seat control unit
B204,B205
D. Sliding motor B2076. Seat memory switch D9
7. A. Lumbar support switch B212
B. Reclining switch B213
C. Sliding/Lifting switch B2138. A. ADP steering switch M46
B. Key slot M14
C. Door mirror control switch M959. Reclining motor B208
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AUTOMATIC DRIVE POSITIONER
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System DescriptionNIS0025R
The system automatically moves the driver seat, steering and door mirror position by the driver seat con-
trol unit and the automatic drive positioner control unit. The driver seat control unit corresponds with the
automatic drive positioner control unit via UART communication. The driver seat control unit can store the
optimum driving positions (driver seat, steering and door mirror position) for 2 people. If the driver
changes, one-touch operation allows changing to the other driving position.
The driver seat, steering and door mirror position are adjusted automatically to the proper positions for the
driver in different ways: MEMORY OPERATION, EXITING OPERATION, ENTRY OPERATION and
INTELLIGENT KEY INTERLOCK OPERATION.
MANUAL OPERATION
The driving position (seat, steering and door mirror position) can be adjusted with the power seat switch, ADP
steering switch and door mirror control switch.
NOTE:
The door mirrors can be manually operated with the ignition switch in either ACC or ON.
MEMORY OPERATION
The driver seat control unit can store the optimum driving positions (seat, steering and door mirror position) for
2 people. If the front seat position is changed, one-touch (pressing desired memory switch for more than 0.5
second) operation allows changing to the other driving position.
Operation procedure
1. Turn ignition switch ON.
2. Press desired memory switch for 0.5 second. (Indicator LED illuminates.)
3. Driver seat, steering and door mirror will move to the memorized position.
(Indicator LED blinks during adjustment, then illuminates for 5 seconds.)
Operation Condition
If the following conditions are not satisfied, memory switch operation is not performed.
Ignition switch is in ON position.
Driver side power seat switch, ADP steering switch and door mirror control switch are not operated.
Seat memory switch and set switch are not operated.
Output malfunction is not detected.
CAN and UART communications are normal.
A/T selector lever position is in P position.
Detention switch malfunction is not detected.
[Detention switch malfunction is sensed when detention switch remains OFF, vehicle speed is higher than
7 km/H. (4 MPH).]
Input voltage from tilt sensor and telescopic sensor are normal.
NOTE:
The memory operation operates following order.
Function Description
Manual operationThe driving position (seat, steering and door mirror position) can be adjusted with
the power seat switch ADP steering switch or door mirror control switch.
Auto-
matic
operationMemory operation The seat, steering and door mirror move to the stored driving position by pushing
seat memory switch (1 or 2).
Entry/
Exiting
functionExiting operation At exit, the seat moves backward and the steering wheel moves upward.
Entry operationAt entry, the seat and steering wheel returns from exiting position to the previous
driving position before the exiting operation.
Intelligent Key interlock operationPerform memory operation, exiting operation and entry operation by pressing Intel-
ligent Key unlock button.
AUTOMATIC DRIVE POSITIONER
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*: Door mirror operation starts with the start of seat sliding operation.
Storing Memory Procedure
1. Turn ignition switch to ON.
2. Shift A/T selector lever to P position.
3. Adjust position of driver seat, steering and mirror position.
4. Press set switch.
Indicator LED for which driver seat positions are already retained in memory is illuminated for 5 sec-
onds.
Indicator LED for which driver seat positions are not retained in memory is illuminated for 0.5 second.
5. Press memory switch for which driver seat positions are to be entered in memory for more than 0.5 sec-
ond within 5 seconds after pressing the set switch (during the indicator LED is illuminated).
To enter driver seat positions in blank memory, indicator LED will be illuminated for 5 seconds.
To modify driver seat positions, indicator LED will be turned OFF for 0.5 second then illuminated for 5
seconds.
6.
If you need setting of INTELLIGENT KEY INTERLOCK OPERATION, continue this procedure.
If you don't need setting of INTELLIGENT KEY INTERLOCK OPERATION, the procedure is finished.
Conform the operations of each part with the MEMORY OPERATION.
7. Press intelligent key unlock button within 5 seconds after pressing memory switch.
(While memory switch LED is illuminated.)
8. Conform the operations of each part with MEMORY OPERATION and INTELLIGENT KEY INTERLOCK
OPERATION.
NOTE:
Driving position is erased from the memory when battery cable is disconnected.
Order of priority Operated portion
1* Seat sliding
2 Steering telescopic
3 Steering wheel tilt
4 Seat reclining
5 Seat lifter (front)
6 Seat lifter (rear)
AUTOMATIC DRIVE POSITIONER
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INTELLIGENT KEY INTERLOCK OPERATION
When pressing unlock button on Intelligent Key or request switch, the system performs memory operation,
exiting operation and entry operation.
Operation procedure
1. Press unlock button on Intelligent Key or request switch.
2. The system performs MEMORY OPERATION, and then performs EXITING OPERATION continually.
NOTE:
If the seat position is in memorized position before push unlock button, MEMORY OPEPATION dose not per-
form.
3. Turn ignition switch ON or close driver side door when ignition switch is in “ACC” position.
4. The system performs ENTRY OPERATION. (Seat and steering positions are moved to memorized posi-
tions. The memorize position is related to key ID.)
Operation Condition
If the following conditions are not satisfied, memory switch operation is not performed.
Ignition switch is in OFF position.
Driver side power seat switch and door mirror control switch are not operated.
Seat memory switch and set switch are not operated.
Output malfunction is not detected.
CAN and UART communications are normal.
A/T selector lever position is in P position.
Detention position switch malfunction is not detected.
[Detention position switch malfunction is sensed when detention switch remains OFF and vehicle speed is
higher than 7 km/h (4 MPH).]
Linking Intelligent Key to the Stored Memory Procedure
NOTE:
If ignition switch turns ON in the middle of memory operation, the system does not perform exiting opera-
tion after memory operation.
If ignition switch turns ON in the middle of exiting operation, entry operation starts at that time.
If entry / exiting operation is cancelled, perform memory operation only.
FAIL-SAFE MODE
If any of the parts move more than a period “T” without any switch operation, MEMORY OPERATION, EXIT-
ING OPERATION, ENTRY OPERATION, INTELLIGENT KEY INTERLOCK OPERATION and the malfunction
part of manual operations are not operated (output malfunction).
Canceling Fail-safe Mode
The mode is cancelled by either of the following operations.
When the selector lever is shifted to P position from any other position (detention switch is turned OFF).
Operated portion T
Seat slidingApprox. 0.1 sec.
Seat recliningApprox. 0.1 sec.
Seat lifter (front)Approx. 0.1 sec.
Seat lifter (rear)Approx. 0.1 sec.
Steering tiltApprox. 0.1 sec.
AUTOMATIC DRIVE POSITIONER
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Terminals and Reference Values for BCMNIS0025W
Terminals and Reference Value for Intelligent Key UnitNIS0025X
Te r m i -
nal Wire
colorItemSignal
Input/OutputConditionVoltage (V)
(Approx)
11 V Power source (ACC) InputIgnition switch
(ACC or ON position)Battery voltage
37 LG Key switch signal InputKey switch ON
(Key is inserted in key slot)Battery voltage
Key switch OFF
(Key is remove from key slot)0
38 W Power source (IGN) InputIgnition switch
(ON or START position)Battery voltage
39 L CAN-H Input/Output — —
40 P CAN-L Input/Output — —
42 P Power source (Fuse) Input — Battery voltage
52 B Ground — — 0
55 W Power source (Fusible link) Input — Battery voltage
62 V Drive side door switch Input ON (Open) → OFF (Closed) 0 → Battery voltage
Termi-
nalWire
ColorItemSignal
Input/OutputCondition
Voltage (V)
Approx. Ignition
Switch
PositionOperation or Conditions
1 SB Power source (Fuse) Input — — Battery voltage
19 BR/Y Key switch signal Input LOCKInsert Intelligent Key into key slot. Battery voltage
Remove Intelligent Key from key slot. 0
20 B Ground — ON — 0
27 V P range switch Input —Selector lever is in “P” position. 0
Other than above Battery voltage
37 P CAN-L Input/Output — — —
38 L CAN-H Input/Output — — —
40 B Ground — ON — 0
41 Y Power source (Fuse) Input — — Battery voltage
56 B Ground — — — 0
57 L Power source (Fuse) Input — — Battery voltage
58 OA/T device power
supply Output —Wake up state Battery voltage
Sleep state 0
72 B Ground — ON 0