SQUEAK AND RATTLE TROUBLE DIAGNOSES
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SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowNIS0024A
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to EI-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.
The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.
After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=lower pitch noises/edge to surface=chirping
Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.
Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.
Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT842
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: 2007 April2007 M35/M45
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks.
Refer to EI-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-
71L02: 15×25 mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50×50 mm (1.97×1.97 in)
SQUEAK AND RATTLE TROUBLE DIAGNOSES
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INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit. Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingNIS0024B
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you
will not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.
DOOR FINISHER
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5. Insert a thin screwdriver from the armrest finisher opening and
lift the lock of the power window switch harness connector.
6. Insert a clip clamp remover into clips on back door finisher, and
disengage clips.
CAUTION:
Insert a clip clamp remover into the part shown by the
arrow (between the clips and the body side panel). Remove
door finisher.
7. Disconnect harness connector for step lamp.
8. Pull up door finisher and pull out toward vehicle inside, and then
disconnect inside handle cable and lock knob cable from back
door finisher.
9. Disconnect harness connector for power window switch, seat memory switch.
10. Remove door finisher.
11. Remove the following parts after removing door finisher.
Inside handle assembly
Armrest
Seat memory switch
Power window switch
Ste p l am p
Installation
Install in the reverse order of removal.
CAUTION:
When installing door finisher, make sure that clips are securely fitted in panel holes on body, and then
press them in.
PIIB4936E
PIIB4932E
PIIB4933E
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HEADLINING
Revision: 2007 April2007 M35/M45
15. Pull map lamp assembly toward vehicle lower, and disengage
dual-lock fastener (1) and metal clips (2). (models without LDW
system)
CAUTION:
Map lamp assembly is crimped from back of headlining.
Remove it by disengaging the crimping area of back of map
lamp assembly after removing headlining from the vehicle.
16. Remove dual lock fastener around the sunroof opening, and
then disengage hooks (rear of roof opening on back of headlin-
ing) by sliding the headlining toward vehicle front.
17. Remove headlining from front door left opening.
CAUTION:
When removing, 2 workers are required. (1 for each front
and rear of headlining)
Cover center console finisher upper surface with a shop
cloth so as to prevent it from being damaged.
Set A/T selector lever to D position, and make a space to
remove front end of headlining right side.
Do not bend headlining when removing.
18. Remove the following parts after removing headlining.
Personal lamp (LH/RH). Refer to LT- 2 8 9 , "REMOVAL AND INSTALLATION" .
Map lamp assembly (without LDW system). Refer to LT- 2 8 9 , "REMOVAL AND INSTALLATION" .
Assistance grip assembly.
Roof harness assembly.
Antenna feeder assembly.
PIIB3600J
PIIB3587J
PIIB4940E
GW-1
GLASSES, WINDOW SYSTEM & MIRRORS
I BODY
CONTENTS
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SECTION GW
A
B
GW
Revision: 2007 April2007 M35/M45
GLASSES, WINDOW SYSTEM & MIRRORS
PRECAUTIONS .......................................................... 3
Precautions for Supplemental Restraint System
(SRS) “AIR BAG” and “SEAT BELT PRE-TEN-
SIONER” .................................................................. 3
Precautions for Procedures without Cowl Top Cover ..... 3
Handling for Adhesive and Primer ........................... 3
PREPARATION ........................................................... 4
Special Service Tools ............................................... 4
Commercial Service Tools ........................................ 4
SQUEAK AND RATTLE TROUBLE DIAGNOSES ..... 5
Work Flow ................................................................ 5
CUSTOMER INTERVIEW ..................................... 5
DUPLICATE THE NOISE AND TEST DRIVE ....... 6
CHECK RELATED SERVICE BULLETINS ........... 6
LOCATE THE NOISE AND IDENTIFY THE
ROOT CAUSE ...................................................... 6
REPAIR THE CAUSE ........................................... 6
CONFIRM THE REPAIR ....................................... 7
Generic Squeak and Rattle Troubleshooting ........... 7
INSTRUMENT PANEL .......................................... 7
CENTER CONSOLE ............................................. 7
DOORS ................................................................. 7
TRUNK .................................................................. 8
SUNROOF/HEADLINING ..................................... 8
SEATS ................................................................... 8
UNDERHOOD ....................................................... 8
Diagnostic Worksheet .............................................. 9
WINDSHIELD GLASS ...............................................11
Removal and Installation ......................................... 11
REMOVAL ............................................................ 11
INSTALLATION ................................................... 12
POWER WINDOW SYSTEM .................................... 14
Component Parts and Harness Connector Location ... 14
System Description ................................................ 14
MANUAL OPERATION ....................................... 15
AUTO OPERATION ............................................ 17
POWER WINDOW SERIAL LINK ....................... 17
POWER WINDOW LOCK ................................... 17
RETAINED POWER OPERATION ...................... 17
ANTI-PINCH SYSTEM ........................................ 18INITIALIZATION .................................................. 18
FAIL-SAFE CONTROL ........................................ 19
POWER WINDOW CONTROL BY THE KEY
CYLINDER SWITCH ........................................... 19
CAN Communication System Description .............. 19
CAN Communication Unit ....................................... 19
Schematic ............................................................... 20
Wiring Diagram — WINDOW — ............................. 21
Terminal and Reference Value for BCM ................. 27
Terminal and Reference Value for Power Window
Main Switch ............................................................ 28
Terminal and Reference Value for (Front and Rear)
Power Window Sub-Switch .................................... 29
CONSULT-II Function (BCM) ................................. 30
CONSULT-II START PROCEDURE .................... 30
WORK SUPPORT ............................................... 30
DATE MONITOR ................................................. 30
Work Flow ............................................................... 30
Trouble Diagnosis Symptom Chart ......................... 30
Check BCM Power Supply and Ground Circuit ...... 32
Check power Window Main Switch Power Supply
Circuit ..................................................................... 33
Check power Window Sub-Switch (Front Passen-
ger Side) Power Supply and Ground Circuit ........... 34
Check power Window Sub-Switch (Rear LH or RH)
Power Supply and Ground Circuit .......................... 35
Check power Window Motor (Front Driver Side) Cir-
cuit .......................................................................... 36
Check power Window Motor (Front Passenger
Side) Circuit ............................................................ 37
Check power Window Motor (Rear LH or RH) Circuit ... 38
Check encoder Circuit (Driver Side) ....................... 40
Check encoder Circuit (Passenger Side) ............... 43
Check encoder Circuit (Rear LH or RH) ................. 46
Check door Switch .................................................. 50
Check front Door Key Cylinder Switch ................... 52
Check power Window Serial Link (Passenger Side) ... 54
Check power Window Serial Link (Rear LH or RH) ... 56
Check power Window Lock Switch ......................... 56
GW-2Revision: 2007 April2007 M35/M45 SIDE WINDOW GLASS ............................................ 57
Removal and Installation ........................................ 57
REMOVAL ........................................................... 57
INSTALLATION .................................................... 58
REAR WINDOW GLASS AND MOLDING ................ 59
Removal and Installation ........................................ 59
REMOVAL ........................................................... 59
INSTALLATION .................................................... 60
FRONT DOOR GLASS AND REGULATOR ............. 61
Removal and Installation ........................................ 61
DOOR GLASS ..................................................... 61
REGULATOR ASSEMBLY .................................. 62
Disassembly and Assembly .................................... 63
REGULATOR ASSEMBLY .................................. 63
Inspection after Installation ..................................... 63
SYSTEM INITIALIZATION ................................... 63
INSPECT THE FUNCTION OF THE ANTI-
PINCH SYSTEM. ................................................. 63
FITTING INSPECTION ........................................ 64
REAR DOOR GLASS AND REGULATOR ............... 65
Removal and Installation ........................................ 65
DOOR GLASS ..................................................... 65
REGULATOR ASSEMBLY .................................. 66
Disassembly and Assembly .................................... 68
REGULATOR ASSEMBLY .................................. 68
Inspection after Installation ..................................... 68
SYSTEM INITIALIZATION ................................... 68
INSPECT THE FUNCTION OF THE ANTI-
PINCH SYSTEM .................................................. 68
FITTING INSPECTION ........................................ 68
INSIDE MIRROR ....................................................... 69
Wiring Diagram –I/MIRR– ....................................... 69
Removal and Installation ........................................ 70
REMOVAL ........................................................... 70
INSTALLATION .................................................... 70
REAR WINDOW DEFOGGER .................................. 71
Component Parts and Harness Connector Location ... 71
System Description ................................................. 71
CAN Communication System Description .............. 73
CAN Communication Unit ....................................... 73
Schematic ............................................................... 74
Wiring Diagram — DEF — ..................................... 75
Terminal and Reference Value for BCM ................. 80
Terminal and Reference Value for IPDM E/R ......... 80
CONSULT-II Function (BCM) .................................. 81
CONSULT-II START PROCEDURE .................... 81
DATA MONITOR .................................................. 81
ACTIVE TEST ..................................................... 81
CONSULT-II Function (IPDM E/R) .......................... 81
CONSULT-II START PROCEDURE .................... 81
DATA MONITOR .................................................. 81ACTIVE TEST ...................................................... 81
Work Flow ............................................................... 82
Trouble Diagnoses Symptom Chart ........................ 82
Check BCM Power Supply and Ground Circuit ...... 83
Check Rear Window Defogger Switch Circuit ......... 84
Check Rear Window Defogger Power Supply Cir-
cuit .......................................................................... 84
Check Rear Window Defogger Circuit .................... 86
Check Door Mirror Defogger Power Supply Circuit ... 87
Check Driver Side Door Mirror Defogger Circuit ..... 89
Check Passenger Side Door Mirror Defogger Circuit
... 90
Check Filament ....................................................... 92
Filament Repair ....................................................... 92
REPAIR EQUIPMENT ......................................... 92
REPAIRING PROCEDURE ................................. 93
REVERSE INTERLOCK DOOR MIRROR SYSTEM ... 94
Component Parts and Harness Connector Location ... 94
System Description ................................................. 94
OPERATION CONDITIONS ................................ 94
MIRROR UNGLE MEMORY FUNCTION ............ 94
REVERSE INTERLOCK DOOR MIRROR SYS-
TEM OPERATION ............................................... 95
CAN Communication System Description .............. 95
CAN Communication Unit ....................................... 95
Schematic ............................................................... 96
Wiring Diagram — MIRROR — .............................. 97
Terminals and Reference Values for Automatic
Drive Positioner Control Unit .................................103
Terminals and Reference Values for Driver Seat
Control Unit ...........................................................104
CONSULT-II Function (AUTO DRIVE POS.) ........105
CONSULT-II START PROCEDURE ...................105
DATA MONITOR ................................................105
ACTIVE TEST ....................................................105
Work Flow .............................................................106
Symptom Chart .....................................................106
Check Changeover Switch Circuit ........................107
Check Mirror Switch Circuit ...................................109
Check Mirror Motor Circuit .................................... 111
Check Mirror Sensor Circuit ..................................114
Check A/T Control Device R Position Circuit ........117
DOOR MIRROR .......................................................118
Automatic Drive Positioner Interlocking Door Mirror .118
Removal and Installation .......................................118
REMOVAL ..........................................................118
INSTALLATION ..................................................118
Disassembly and Assembly ..................................119
DISASSEMBLY ..................................................119
ASSEMBLY ........................................................120
SQUEAK AND RATTLE TROUBLE DIAGNOSES
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SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowNIS0021B
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.
The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.
After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=lower pitch noises/edge to surface=chirping
Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.
Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.
Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT842