2007 INFINITI M35 service

BL-10
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Revision: 2007 April2007 M35/M45
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to BL-11, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-
71L02: 15×25 mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50×50 mm (1.97×1.97 in)

POWER DOOR LOCK SYSTEM
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Revision: 2007 April2007 M35/M45
Trouble Diagnosis Chart by SymptomNIS001WY
Always check the “Work Flow” before troubleshooting. Refer to BL-31, "Work Flow" .
Symptom Diagnoses service procedureReference
page
Power door lock does not operate with door lock and unlock switch.1. Power supply and ground circuit check of
BCM.BL-34
2. Check door lock and unlock switch.BL-35
3. Check door lock actuator (driver side)BL-37
4. Replace BCM.BCS-15
Power door lock does not operate with door key cylinder operation.
(Power door lock operate properly with door lock and unlock
switch.)1. Check front door key cylinder switch.BL-41
2. Replace power window main switch. –
Specific door lock actuator does not operate.1. Check door lock actuator.Driver sideBL-37
Passenger sideBL-38
Rear LHBL-39
Rear RHBL-39
2. Replace BCM.BCS-15
Selective unlock operation does not operate.
(All other power door lock system is “OK”.)1. Check select unlock mode.
Select unlock mode can be changed.
First check select unlock mode.BL-81
2. Replace BCM.BCS-15
Fuel lid opener actuator does not operate.
(All door lock actuators operates properly.)Check fuel lid lock actuator.BL-40

INTELLIGENT KEY SYSTEM
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Revision: 2007 April2007 M35/M45
Trouble Diagnosis ProcedureNIS001XG
WORK FLOW
1. CHECK IN
CHECK IN.
>> GO TO 2.
2. GET SYMPTOMS
Listen to customer complaints request. (Get symptoms)
NOTE:
If customer reports a “No start” condition, request all Intelligent Keys to be brought to the dealer in case of
Intelligent Key system malfunction.
Intelligent Key service request>>Refer to CONSULT-II operation manual.
Intelligent Key system is malfunctioning>>GO TO 3.
3. PERFORM SELF-DIAGNOSIS
Perform self-diagnosis of Intelligent Key system with CONSULT-II.
“SELF-DIAG RESULTS” are displayed>>GO TO BL-79, "
SELF-DIAGNOSTIC RESULTS" .
“SELF-DIAG RESULTS” are not displayed>>GO TO 4.
4. CHECK FUNCTION OF INTELLIGENT KEY SYSTEM
Does all function of Intelligent Key system operate?
All function of Intelligent Key system does not operate>>GO TO BL-84, "
ALL FUNCTIONS OF INTELLI-
GENT KEY SYSTEM DOES NOT OPERATE" .
Specific function of Intelligent Key system does not operate>>GO TO 5.
5. CHECK POWER DOOR LOCK OPERATION
Does door lock/unlock operation by door lock and unlock switch operate?
OK or NG
OK >> GO TO 6.
NG >> Refer to BL-24, "
POWER DOOR LOCK SYSTEM" .
6. CHECK DOOR REQUEST SWITCH OPERATION
Does door lock/unlock operation by door request switch operate?
OK or NG
OK >> GO TO 7.
NG >> GO TO BL-84, "
DOOR LOCK/UNLOCK FUNCTION MALFUNCTION" .
7. CHECK TRUNK OPEN OPERATION
Does the trunk open operation by the trunk opener switch operate?
OK or NG
OK >> GO TO 8.
NG >> Refer to BL-207, "
TRUNK LID OPENER" .

BL-84
INTELLIGENT KEY SYSTEM
Revision: 2007 April2007 M35/M45
Trouble Diagnosis Symptom ChartNIS001XK
ALL FUNCTIONS OF INTELLIGENT KEY SYSTEM DOES NOT OPERATE
NOTE:

Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .

Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.

If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)

“ENGINE START BY I-KEY” and “LOCK/UNLOCK BY I-KEY” are ON when setting on CONSULT-II.

All doors are closed.
DOOR LOCK/UNLOCK FUNCTION MALFUNCTION
NOTE:

Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .

Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.

If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)

“LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-II.

Intelligent Key is out of key slot.

All doors are closed.
ENGINE SW ILLUMIThis test is able to check push-ignition switch illumination operation.
Push-ignition switch illumination illuminates when “ON” on CONSULT-II screen is touched.
LOCK INDCATORThis test is able to check LOCK indicator in push-ignition switch operation.
LOCK indicator in push-ignition switch illuminates when “ON” on CONSULT-II screen is touched.
ACC INDCATORThis test is able to check ACC indicator in push-ignition switch operation.
LOCK indicator in push-ignition switch illuminates when “ON” on CONSULT-II screen is touched.
IGNITION ON INDThis test is able to check INGITION ON indicator in push-ignition switch operation.
LOCK indicator in push-ignition switch illuminates when “ON” on CONSULT-II screen is touched.
KEY SLOT ILLUMIThis test is able to check key slot illumination operation.
Key slot illumination flash when “ON” on CONSULT-II screen is touched. Test item Description
Symptom Diagnosis/service procedure Reference page
All function of Intelligent Key system dose not
operate.1.Check Intelligent Key unit power supply and ground
circuit.BL-91
2. Check Intelligent Key battery inspection.BL-124
3. Check remote keyless entry receiver.BL-115
4. Replace Intelligent Key unit.BL-123
Symptom Diagnosis/service procedure Reference page
Door lock/unlock do not operate by door
request switch.1.Check Intelligent Key unit power supply and ground
circuit.BL-91
2. Check door switch.BL-94
3. Check key slot.BL-92
4. Replace Intelligent Key unit.BL-123

INTELLIGENT KEY SYSTEM
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Revision: 2007 April2007 M35/M45
REMOTE KEYLESS ENTRY FUNCTION MALFUNCTION
NOTE:

Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .

Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.

If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)

Intelligent Key is out of key slot.

Ignition switch is not ON position.

All doors are closed.
Door lock/unlock does not operate by request
switch (driver side).1. Check door request switch (driver side).BL-992. Check outside key antenna (driver side).BL-106
3. Replace Intelligent Key unit.BL-123
Door lock/unlock does not operate by request
switch (passenger side).1. Check door request switch (passenger side).BL-992. Check outside key antenna (passenger side).BL-106
3. Replace Intelligent Key unit.BL-123
Selective unlock function does not operate by
door request switch (driver side) (other door
lock function operate).1.Check “SELECT UNLOCK FUNCTION” setting in
“WORK SUPPORT”.BL-81
2.Check selective unlock function with a remote control-
ler or door key cylinder.BL-26
3. Replace BCM.BCS-15
Selective unlock function does not operate by
door request switch (passenger side) (other
door lock function operate).1.Check “SELECT UNLOCK FUNCTION” setting in
“WORK SUPPORT”.BL-81
2. Replace Intelligent Key unit.BL-123
Auto lock function does not operate.1.Check “AUTO RELOCK TIMER” setting in “WORK
SUPPORT”.BL-812. Check door switch.BL-94
3. Check key slot.BL-92
4. Replace BCM.BCS-15
Key reminder function does not operate.1.Check “ANTI KEY LOCK IN FUNCTION” setting in
“WORK SUPPORT”.BL-81
2. Check door switch.BL-94
3. Check inside key antenna.BL-110
4. Check unlock sensor.BL-103
5. Check Intelligent Key battery inspection.BL-124
6. Replace Intelligent Key unit.BL-123
Symptom Diagnosis/service procedure Reference page
Symptom Diagnosis/service procedureReference
page
All of the remote keyless entry functions
do not operate.1. Check Intelligent Key battery inspection.BL-124
2. Replace Intelligent Key unit.BL-123
Selective unlock function does not operate
by Intelligent Key.1.Check “SELECT UNLOCK FUNCTION” setting in “WORK SUP-
PORT”.BL-81
2. Check Intelligent Key battery inspection.BL-124
3. Replace Intelligent Key unit.BL-123

BL-86
INTELLIGENT KEY SYSTEM
Revision: 2007 April2007 M35/M45
TRUNK OPEN FUNCTION MALFUNCTION
NOTE:

Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .

Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.

If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)

Intelligent Key is out of key slot.

All doors are closed.
Auto lock function does not operate prop-
erly.1. Check “AUTO RELOCK TIMER” setting in “WORK SUPPORT”.BL-812. Check door switch.BL-94
3. Check key slot.BL-92
4. Replace BCM.BCS-15
Key reminder function does not operate.1.Check “ANTI KEY LOCK IN FUNCTION” setting in “WORK SUP-
PORT”.BL-81
2. Check door switch.BL-94
3. Check inside key antenna.BL-110
4. Check unlock sensor.BL-103
5. Check Intelligent Key battery inspection.BL-124
6. Replace Intelligent Key unit.BL-123
Panic alarm function does not operate.1. Check “PANIC ALARM DELAY” setting in “WORK SUPPORT”.BL-81
2. Check theft warning operation.BL-217
3. Check Intelligent Key battery inspection.BL-124
4. Check key slot.BL-92
5. Replace Intelligent Key unit.BL-123
Symptom Diagnosis/service procedureReference
page
Symptom Diagnosis/service procedure Reference page
Trunk open function does not operate by trunk
opener request switch.1. Check trunk opener request switch.BL-101

2. Check trunk lid opener cancel switch.BL-119
3. Check outside key antenna (trunk room).BL-108
4. Replace Intelligent Key unit.BL-123
Trunk open function does not operate by Intelli-
gent Key.1.Check “TRUNK OPEN DELAY” setting in “WORK
SUPPORT”.BL-812. Check trunk lid opener system.BL-207
3. Check trunk room lamp switch.BL-97
4. Check Intelligent Key battery inspection.BL-124
5. Replace Intelligent Key unit.BL-123
Key reminder function does not operate.1. Check door switch.BL-94
2. Check trunk room lamp switch.BL-97
3. Check inside key antenna (trunk room).BL-110
4. Check trunk lid opener system.BL-207
5. Replace Intelligent Key unit.BL-123

INTELLIGENT KEY SYSTEM
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Revision: 2007 April2007 M35/M45
HAZARD AND BUZZER REMINDER FUNCTION MALFUNCTION
NOTE:

Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .

If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)

“LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-II.

“ANSWER BACK FUNCTION” is ON when setting on CONSULT-II.

Ignition switch is in OFF position.

All doors are closed.

Intelligent Key is out of key slot.
HAZARD AND HORN REMINDER FUNCTION MALFUNCTION
NOTE:

Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .

Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.

If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)

“ANSWER BACK FUNCTION” is ON when setting on CONSULT-II.

Ignition switch is in OFF position.

All doors are closed.
Symptom Diagnosis/service procedure Reference page
Hazard reminder does not operate by
request switch.
(Horn reminder operate.)1.Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”.BL-81
2. Check hazard function with hazard switch.LT-212
3. Replace Intelligent Key unit.BL-123
Buzzer reminder does not operate by request
switch.
(Hazard reminder operate.)1.Check “ANSWER BACK WITH I-KEY LOCK” or
“ANSWER BACK WITH I-KEY UNLOCK” setting in
“WORK SUPPORT”.BL-81
2. Check Intelligent Key warning buzzer.BL-105
3. Replace Intelligent Key unit.BL-123
Buzzer reminder does not operate by trunk
opener request switch.1.Check “TRUNK/GLASS HATCH OPEN” setting in “WORK
SUPPORT”.BL-812. Check Intelligent Key warning buzzer.BL-105
3. Check trunk opener lid system.BL-207
4. Replace Intelligent Key unitBL-123
Symptom Diagnosis/service procedure Reference page
Hazard reminder does not operate by Intelli-
gent Key button.
(Horn reminder operate.)1.Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”.BL-81
2. Check hazard function with hazard switch.LT-212
3. Replace Intelligent KeyBL-123
Horn reminder does not operate by Intelligent
Key button (door lock/unlock button).
(Hazard reminder operate.)1.Check “HORN WITH KEYLESS LOCK” setting in “WORK
SUPPORT”.BL-81
2. Check horn function.BL-122
3. Replace Intelligent Key unitBL-123

BL-88
INTELLIGENT KEY SYSTEM
Revision: 2007 April2007 M35/M45
POWER WINDOW DOWN FUNCTION MALFUNCTION
NOTE:

Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .

If the following “symptoms” are detected, check systems shown in the “Diagnoses/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)

Ignition switch is in OFF or ACC position.

Retained power operation does not operate. Refer to GW-17, "RETAINED POWER OPERATION" .
WARNING FUNCTION MALFUNCTION
NOTE:

Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
77, "Trouble Diagnosis Procedure" .

Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.

If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Warning chime functions operating condition is extremely complicated, during operating confirmations, recon-
firm the list above twice in order to ensure proper operation.
Symptom Diagnosis/service procedure Reference page
Power window down function does not
operate.1. Check “P/W DOWN DELAY” setting in “WORK SUPPORT”.BL-81
2. Check Intelligent Key battery inspection.BL-124
Symptom Diagnosis/service procedure Reference page
OFF position warn-
ing does not oper-
ate.For internal1. Check ignition switch position.BL-115
2. Check door switch.BL-94
3. Check warning chime function.BL-123
4. Replace Intelligent Key unit.BL-123
For external1. Check ignition switch position.BL-1152. Check door switch.BL-94
3. Check Intelligent Key warning buzzer.BL-105
4. Replace Intelligent Key unit.BL-123
P position warning does not operate.1. Check Park position switch.BL-113
2. Check door switch.BL-94
3. Check Intelligent Key warning buzzer.BL-105
4. Check warning chime function.BL-123
5. Check combination meter display.BL-122
6. Replace Intelligent Key unit. BL-123
ACC warning does not operate1. Check ignition switch position.BL-1152. Check warning chime function.BL-123
3. Check combination meter display.BL-122
4. Replace Intelligent Key unit.BL-123