Page 248 of 393

247 Operation
Cleaning and care of the vehicle
4
\1Clean the vehicle, particularly the light-
ing equipment, windows, exterior mir-
rors, steps, entrances, grab handles,
wheels, tires, wheel housings and li-
cense plates. Observe the notes in this
section.
\1Remove any trapped foreign objects,
e.g. stones.After driving in mud, sand, water or similar
conditions:
\4Check the brake system for operating
safety.
\4Clean the wheels, chassis and brake
system.
\4Check them for damage and have any
damage repaired by an authorized
Sprinter Dealer if necessary.
Warning
G
Dirty brake discs and brake pads / linings
can impair braking power (to the point of to-
tal failure).
You could thereby cause an accident.
Check the brake system for operating safety
by testing the brakes before driving the ve-
hicle onto public roads.
If braking power is impaired, stop the ve-
hicle as soon as it is safe to do so and con-
sult an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose. In particular, work relevant to safety
or on safety-related systems must be car-
ried out at an authorized Sprinter Dealer.
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250 Practical hintsWhat to do if ...
5
Audible warning signalsWarning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose.
In particular, work relevant to safety or on
safety-related systems must be carried out
at an authorized Sprinter Dealer. There is a
risk of an accident and injury if this work is
carried out incorrectly.
Problem
Possible cause / result
Suggested solutions
The anti-theft alarm system is suddenly
triggered.
You have opened the vehicle using the key
while the anti-theft alarm system was still
primed.
Key:
\1Press theŒ button.
or
\1Insert the key into the ignition lock.
The anti-theft alarm system is deacti-
vated.
You hear a warning signal.
A message appears in the display.
\1Observe the instructions on
(\2page 281).
You are driving with the handbrake applied.
\1Release the handbrake
(\2page 115).
You opened the driver’s door and forgot to
switch off the lights.
\1Turn the light switch to0.
Warning
G
You are not wearing your seat belt.
\1Fasten your seat belt (\2page 25).
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268 Practical hintsWhat to do if ...
5
Indicator and warning lamps in the
instrument clusterWarning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose.
In particular, work relevant to safety or on
safety-related systems must be carried out
at an authorized Sprinter Dealer. There is a
risk of an accident and injury if this work is
carried out incorrectly.
Problem
Possible cause / result
Suggested solutions
v
The yellow ASR/ESP
® warning
lamp flashes while the vehicle is
in motion.
WARNING
G
ESP
® or ASR is intervening because at least
one of the wheels has reached its tire grip
limit.
\1Adapt your driving style to suit the
road and traffic conditions. Do not
use too much throttle.
\1Drive slowly.
The yellow ASR / ESP
® warning
lamp is lit while the engine is run-
ning.
WARNING
G
ASR is deactivated.
\1Reactivate ASR.
Exceptions (\2page 45).
#
-
k
6
The yellow ESP
®, ABS-, ASR/
BAS indicator lamps and the red
brake system indicator lamp are
lit while the engine is running.
WARNING
G
EBV has malfunctioned.
The rear wheels could lock up sooner than
expected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
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269 Practical hints
What to do if ...
5
#
-
k
6
The yellow ESP
®, ABS, ASR/BAS
indicator lamps and the red
brake system indicator lamp are
lit while the engine is running.
WARNING
G
EBV has been deactivated due to undervolt-
age.
The battery may not be being charged.
The rear wheels could lock up sooner than
expected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Stop your vehicle as soon as it is safe
to do so.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
6
The red brake system indicator
lamp is lit while the engine is run-
ning.
A signal also sounds.
WARNING
G
There is insufficient brake fluid in the fluid
reservoir.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Do not add brake fluid under any cir-
cumstances. This will not solve the
problem.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
6
When towing a trailer:
The red brake system indicator
lamp is lit while the engine is run-
ning.
A signal also sounds.
WARNING
G
The trailer's brake booster is malfunctioning.
The vehicle's driving and braking characteris-
tics may change. There is a risk of the trailer
overbraking.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Stop your vehicle as soon as it is safe
to do so.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
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270 Practical hintsWhat to do if ...
5
Problem
Possible cause / result
Suggested solutions
k
The yellow ASR / BAS indicator
lamp is lit while the engine is run-
ning.
WARNING
G
ASR has been deactivated due to a malfunc-
tion.
The engine power output may then be low-
er.
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
WARNING
G
BAS has been deactivated due to a malfunc-
tion.
The brake system continues to function
with the normal braking effect but with no
electronic support.
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
ASR and BAS have been switched off due to
undervoltage.
The battery may not be being charged.
The brake system is still available with the
normal braking effect.
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
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271 Practical hints
What to do if ...
5
-
The yellow ABS indicator lamp is
lit while the engine is running.
WARNING
G
ABS has been deactivated due to a malfunc-
tion. ESP
®, ASR and BAS as well as cruise
control have also been deactivated as a re-
sult.
The brake system continues to function
with the normal braking effect but with no
electronic support. The wheels could there-
fore lock up, for example if the brakes are
applied with maximum force.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
WARNING
G
ABS is temporarily unavailable.
Self diagnosis may not have been complet-
ed yet.
The brake system is still available with the
normal braking effect.
\1Drive on for a distance of more than
13 mph (20 km / h).
ABS is available again if the message
goes out.
ABS has been deactivated due to undervolt-
age.
The battery may not be being charged.
The brake system continues to function
with the normal braking effect but with no
electronic support. The wheels could there-
fore lock up, for example if the brakes are
applied with maximum force.
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
Problem
Possible cause / result
Suggested solutions
Page 274 of 393
273 Practical hints
What to do if ...
5
#
The red battery charge warning
lamp lights up while the engine is
running.
WARNING
G
The battery is not being charged. Possible
causes:
\4malfunctioning alternator
\4torn poly-V-belt
\1Stop immediately and check the poly-
V-belt.
If it is torn:
\1Do not drive any further. Consult
the nearest authorized Sprinter
Dealer.
If it is not damaged:
\1Have your vehicle checked at an
authorized Sprinter Dealer.
The battery is malfunctioning.
\1Stop your vehicle as soon as it is safe
to do so.
\1Do not drive any further.
\1Contact a breakdown service, an au-
thorized Sprinter Dealer.
2
The yellow brake pad wear indica-
tor lamp lights up after the engine
is started or while the vehicle is in
motion.
WARNING
G
The brake pads / linings have reached their
wear limit.
\1Have the brake pads / linings replaced
as soon as possible at an authorized
Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
Page 286 of 393

285 Practical hints
Display messages
5
Text messagesDisplay messages
Possible cause / result
Possible solution
ABS
Visit workshop
WARNING
G
ABS has been deactivated due to a malfunc-
tion. ESP
®, ASR and BAS as well as cruise
control have also been deactivated as a re-
sult.
The brake system is still available with the
full brake boosting effect but without ABS.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
unavailable
WARNING
G
ABS is temporarily unavailable.
Self diagnosis may not have been complet-
ed yet.
The brake system is still available with the
normal braking effect.
\1Drive on for a distance of more than
13 mph (20 km / h).
ABS is available again if the message
goes out.
ABS has been deactivated due to undervolt-
age.
The battery may not be being charged.
The brake system is still available with the
normal braking effect.
\1Continue driving, but with even greater
care.
\1Visit an authorized Sprinter Dealer im-
mediately.