Page 274 of 393
273 Practical hints
What to do if ...
5
#
The red battery charge warning
lamp lights up while the engine is
running.
WARNING
G
The battery is not being charged. Possible
causes:
\4malfunctioning alternator
\4torn poly-V-belt
\1Stop immediately and check the poly-
V-belt.
If it is torn:
\1Do not drive any further. Consult
the nearest authorized Sprinter
Dealer.
If it is not damaged:
\1Have your vehicle checked at an
authorized Sprinter Dealer.
The battery is malfunctioning.
\1Stop your vehicle as soon as it is safe
to do so.
\1Do not drive any further.
\1Contact a breakdown service, an au-
thorized Sprinter Dealer.
2
The yellow brake pad wear indica-
tor lamp lights up after the engine
is started or while the vehicle is in
motion.
WARNING
G
The brake pads / linings have reached their
wear limit.
\1Have the brake pads / linings replaced
as soon as possible at an authorized
Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
Page 275 of 393

274 Practical hintsWhat to do if ...
5
:
The yellow engine oil level warning
lamp flashes after the engine is
started or while the vehicle is in
motion.
The engine oil level has dropped to the min-
imum level. If the engine oil level falls any
further, the indicator lamp will light up con-
tinuously.
\1Check the engine oil level and add en-
gine oil at the nearest refueling sta-
tion (\2page 190).
\1If there is visible oil loss from the
engine, have the fault rectified imme-
diately at an authorized Sprinter Deal-
er.
:
The yellow engine oil level warning
lamp lights up, the
-2.0 l
engine
oil level message appears in the
display and the warning buzzer
sounds after the engine is started
or while the vehicle is in motion.
There is insufficient or no oil in the engine.
There is a risk of engine damage.
\1Stop your vehicle as soon as it is safe
to do so.
\1Switch off the engine.
\1Check the engine oil level using the
dipstick (\2page 190).
\1If the oil level is correct, have the mal-
function rectified immediately at an
authorized Sprinter Dealer.
\1If there is insufficient or no oil in the
engine, have the vehicle towed to an
authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
Page 276 of 393

275 Practical hints
What to do if ...
5
:
The yellow engine oil level warning
lamp lights up, the
HI
engine oil
level message appears in the dis-
play and the warning buzzer
sounds after the engine is started
or while the vehicle is in motion.
The engine oil level has exceeded the maxi-
mum level.
\1Check the engine oil level and have
any excess oil siphoned off at the
nearest refueling station
(\2page 190).
The engine or the catalytic converter
could be damaged.
\1If the oil level is correct, have the mal-
function rectified as soon as possible
at an authorized Sprinter Dealer.
:
The yellow engine oil level warning
lamp lights up repeatedly while
the vehicle is in motion.
The engine oil level indicator is malfunction-
ing.
\1Have the vehicle checked immediate-
ly at an authorized Sprinter Dealer.
/
The yellow coolant level warning
lamp lights up while the engine is
running.
The coolant level is too low.
Never run the engine if the coolant level is
too low.
The engine could overheat and be dam-
aged.
\1Stop at the earliest opportunity.
\1Switch off the engine to cool down.
\1Check the coolant level and add cool-
ant as necessary (\2page 191).
\1If you are having to add coolant fre-
quently, have the cooling system
checked at an authorized Sprinter
Dealer.
Problem
Possible cause / result
Suggested solutions
Page 278 of 393
277 Practical hints
What to do if ...
5
Problem
Possible cause / result
Suggested solutions
±
The yellow engine diagnostic in-
dicator lamp lights up or flashes
while the engine is running.
The fuel tank has run dry.
The engine may be running in emergency
mode.
\1Refuel at the nearest refueling sta-
tion.
\1On vehicles with a diesel engine:
Bleed the fuel system (\2page 318).
\1Start the engine three to four times af-
ter refueling. Emergency mode will be
canceled. You do not need to have
your vehicle checked.
There is a malfunction:
\4in the fuel injection system
\4in the ignition system
1
\4in the exhaust system.
The emission limit values may be exceeded
and the engine may be running in emergency
mode.
Engine power output may be reduced.
\1Have the vehicle checked immediate-
ly at an authorized Sprinter Dealer.
1 Only vehicles with a gasoline engine.
Page 281 of 393

280 Practical hintsWhat to do if ...
5
Problem
Possible cause / result
Suggested solutions
/
The yellow water separator indi-
cator lamp
1 lights up while the
ignition is on.
1 Only vehicles with a diesel engine.
The water that has collected in the water sep-
arator has reached the maximum level.
\1Drain the water separator
(\2page 317).
\1Have the water separator drained at
an authorized Sprinter Dealer.
W
The yellow washer fluid level in-
dicator lamp for the windshield
washer / headlamp cleaning sys-
tem lights up after the engine is
started or while the vehicle is in
motion.
The windshield washer fluid level is too low.
\1Check the fluid level in the reservoir
and add windshield washer fluid if
necessary (\2page 193).
<
The red seat belt telltale lights up
for approximately 6 seconds
when the ignition is switched on.
A signal also sounds.
The telltale reminds you to fasten your seat
belt.
\1Fasten your seat belt.
.
The yellow bulb indicator lamp
lights up while the ignition is on.
One of the bulbs of the exterior lighting or on
the trailer is malfunctioning.
\1Have the malfunction rectified as
soon as possible at an authorized
Sprinter Dealer.
9
The yellow “door open” indicator
lamp lights up while the vehicle
is in motion.
You are already driving at walking pace, even
though not all the doors or the hood are
closed.
\1Close the doors or the hood.
Page 283 of 393

282 Practical hintsDisplay messages
5
Display messages
Possible cause / result
Possible solution
N
There is insufficient or no oil in the engine.
There is a risk of engine damage.
\1Stop your vehicle as soon as it is safe
to do so.
\1Switch off the engine.
\1Check the engine oil level using the
dipstick (\2page 189).
\1If the oil level is correct, have the
malfunction rectified immediately at
an authorized Sprinter Dealer.
\1If there is insufficient or no oil in the
engine, have the vehicle towed to an
authorized Sprinter Dealer.
NOThe message is displayed for 30 seconds.TPMSThe message is also displayed after
30 seconds.
The TPMS is malfunctioning.
\1Have the TPMS checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
The tire pressure monitor is not receiving
signals from one or more wheels because:
\4a wheel was replaced with the spare
wheel, which is not equipped with a
wheel electronics unit
\4the maximum temperature in one of the
wheel electronics units has been ex-
ceeded
\4one of the wheel electronics units is mal-
functioning
\1Have wheels with wheel electronics
units mounted at an authorized
Sprinter Dealer.
Page 287 of 393

286 Practical hintsDisplay messages
5
ESP
Visit workshop
WARNING
G
ESP
® has been deactivated due to a mal-
function. Cruise control is also switched off
as a result.
Vehicle stability is no longer automatically
controlled in good time.
Engine power output may be reduced.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
unavailable
ESP
® has been deactivated due to under-
voltage. Cruise control is also switched off
as a result.
The battery may not be being charged.
Vehicle stability is no longer automatically
controlled in good time.
Engine power output may be reduced.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
Tire pres.
Adjust pres.
The pressure is too low in one or more tires.
\1Check and correct tire inflation pressure
as required.
Tire pres.
monitor
inoperative
The TPMS is malfunctioning.
\1Have the TPMS checked at an autho-
rized Sprinter Dealer.
Tire pres. displayed
after driving
several minutes
The tire inflation pressure is being checked.
\1Drive the vehicle for a few minutes.
Display messages
Possible cause / result
Possible solution
Page 292 of 393

291 Practical hints
Display messages
5
k
Visit
workshop
WARNING
G
ASR has been deactivated due to a mal-
function. Cruise control is also switched
off as a result.
The engine power output may then be
lower.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
WARNING
G
BAS has been deactivated due to a mal-
function.
The brake system continues to function
with the normal braking effect but with no
electronic support.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
k
unavailable
ASR as well as BAS have been switched
off due to undervoltage.
The battery may not be being charged.
The brake system is still available with
the normal braking effect.
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
ì
Please enter PIN:
You have not yet entered your details in
the telephone.
\1Enter the PIN for your SIM card.
<
Seatbelt sys.
Visit
workshop
WARNING
G
The belt system has malfunctioned.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
Display symbol
Display message
Possible cause / result
Possible solution