263 Practical hints
What to do if ...
5
The speed cannot be set with cruise con-
trol* activated
1.
The display is showing a message of high pri-
ority and cannot therefore show a change in
speed.
\1Proceed as instructed by the mes-
sage in the display.
\1Deactivate cruise control* if neces-
sary.
1Only on vehicles with steering wheel buttons.Problem
Possible cause / result
Suggested solutions
268 Practical hintsWhat to do if ...
5
Indicator and warning lamps in the
instrument clusterWarning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose.
In particular, work relevant to safety or on
safety-related systems must be carried out
at an authorized Sprinter Dealer. There is a
risk of an accident and injury if this work is
carried out incorrectly.
Problem
Possible cause / result
Suggested solutions
v
The yellow ASR/ESP
® warning
lamp flashes while the vehicle is
in motion.
WARNING
G
ESP
® or ASR is intervening because at least
one of the wheels has reached its tire grip
limit.
\1Adapt your driving style to suit the
road and traffic conditions. Do not
use too much throttle.
\1Drive slowly.
The yellow ASR / ESP
® warning
lamp is lit while the engine is run-
ning.
WARNING
G
ASR is deactivated.
\1Reactivate ASR.
Exceptions (\2page 45).
#
-
k
6
The yellow ESP
®, ABS-, ASR/
BAS indicator lamps and the red
brake system indicator lamp are
lit while the engine is running.
WARNING
G
EBV has malfunctioned.
The rear wheels could lock up sooner than
expected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
269 Practical hints
What to do if ...
5
#
-
k
6
The yellow ESP
®, ABS, ASR/BAS
indicator lamps and the red
brake system indicator lamp are
lit while the engine is running.
WARNING
G
EBV has been deactivated due to undervolt-
age.
The battery may not be being charged.
The rear wheels could lock up sooner than
expected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Stop your vehicle as soon as it is safe
to do so.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
6
The red brake system indicator
lamp is lit while the engine is run-
ning.
A signal also sounds.
WARNING
G
There is insufficient brake fluid in the fluid
reservoir.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Do not add brake fluid under any cir-
cumstances. This will not solve the
problem.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
6
When towing a trailer:
The red brake system indicator
lamp is lit while the engine is run-
ning.
A signal also sounds.
WARNING
G
The trailer's brake booster is malfunctioning.
The vehicle's driving and braking characteris-
tics may change. There is a risk of the trailer
overbraking.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Stop your vehicle as soon as it is safe
to do so.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
271 Practical hints
What to do if ...
5
-
The yellow ABS indicator lamp is
lit while the engine is running.
WARNING
G
ABS has been deactivated due to a malfunc-
tion. ESP
®, ASR and BAS as well as cruise
control have also been deactivated as a re-
sult.
The brake system continues to function
with the normal braking effect but with no
electronic support. The wheels could there-
fore lock up, for example if the brakes are
applied with maximum force.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
WARNING
G
ABS is temporarily unavailable.
Self diagnosis may not have been complet-
ed yet.
The brake system is still available with the
normal braking effect.
\1Drive on for a distance of more than
13 mph (20 km / h).
ABS is available again if the message
goes out.
ABS has been deactivated due to undervolt-
age.
The battery may not be being charged.
The brake system continues to function
with the normal braking effect but with no
electronic support. The wheels could there-
fore lock up, for example if the brakes are
applied with maximum force.
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
Problem
Possible cause / result
Suggested solutions
272 Practical hintsWhat to do if ...
5
#
The yellow ESP
® indicator lamp is
lit while the engine is running.
WARNING
G
ESP
® has been deactivated due to a mal-
function. Cruise control is also switched off
as a result.
Vehicle stability is no longer automatically
controlled in good time.
Engine power output may be reduced.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
ESP
® has been deactivated due to under-
voltage.
The battery may not be being charged.
Vehicle stability is no longer automatically
controlled in good time.
Engine power output may be reduced.
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
1
The red SRS warning lamp does
not go out after approximately 4
seconds after the ignition system
is switched on or lights up again.
WARNING
G
The restraint systems have malfunctioned.
The airbags or emergency tensioning re-
tractors could be triggered unintentionally,
or not at all in the event of an accident.
\1Drive on with even greater care to an
authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
278 Practical hintsWhat to do if ...
5
Problem
Possible cause / result
Suggested solutions
X
USA only:
Combination low tire pressure/
TPMS malfunction telltale for
TPMS lights up continuously.
Canada only:
Low tire pressure telltale for
TPMS lights up continuously.
WARNING
G
The TPMS detects a loss of pressure in at
least one tire.
\1Carefully bring the vehicle to a halt,
avoiding abrupt steering and braking
maneuvers. Observe the traffic situa-
tion around you.
\1Read and observe messages in the
multifunction display.
If the tire inflation pressure in the respec-
tive tire(s) has (have) been corrected, the
combination low tire pressure/TPMS
malfunction telltale goes out after a few
minutes of driving.
X
USA only:
Combination low tire pressure/
TPMS malfunction telltale for
TPMS flashes 60 seconds and
then stays illuminated.
There is a malfunction in the TPMS.
\1Read and observe messages in the
multifunction display.
\1Have the TPMS checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
After the malfunction has been remedied,
the combination low tire pressure/TPMS
malfunction telltale goes out after a few
minutes of driving.
281 Practical hints
Display messages
5
Warnings, malfunctions or additional infor-
mation may also be shown in the display.
The following table shows messages which
could appear in the display.
Certain messages are accompanied by a
warning signal or a permanent tone.
iAll warning / indicator lamps (except
the turn signal indicator lamps) and the
display are activated when the ignition
is switched on.
Please check that they are working
properly before commencing a journey.Display messages on vehicles with-
out steering wheel buttons
Warning
G
No messages can be displayed if there is a
failure of the instrument cluster and / or the
display. You will not then be able to see in-
formation about the vehicle status, such as
speed and outside temperature, warning
and indicator lamps, malfunction and warn-
ing messages or the failure of systems. Han-
dling characteristics may be affected.
Contact an authorized Sprinter Dealer im-
mediately which has the necessary special-
ist knowledge and tools to carry out the
work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose. In particular, work relevant to safety
or on safety-related systems must be car-
ried out at an authorized Sprinter Dealer.
Warning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose. In particular, work relevant to safety
or on safety-related systems must be car-
ried out at an authorized Sprinter Dealer.
There is a risk of an accident and injury if
this work is carried out incorrectly.
284 Practical hintsDisplay messages
5
The operating system shows warnings,
malfunctions or additional information in
the display.
Certain messages are accompanied by a
warning signal or a permanent tone.
High-priority messages are highlighted in
red in the display.
Please respond in accordance with the
messages and follow the additional notes
in these Operating instructions.
\4Low-priority messages can be acknowl-
edged using theè, ·, j
ork buttons on the steering wheel
or using the reset button on the in-
strument cluster (\2page 84). They are
then stored in the malfunction memo-
ry.
\4Highest-priority messages cannot be
acknowledged and are automatically
stored in the malfunction memory.If you select the Malfunction memory
menu in the operating system
(\2page 95), the acknowledged and
unacknowledged messages will appear.
The following table shows messages which
could appear in the display. The messages
are divided into two types to make it easier
for you to find the relevant message:
\4Text messages are shown in alphabeti-
cal order from (\2page 285) onwards
\4Symbol messages (\2page 289)Display messages on vehicles with
steering wheel buttons
Warning
G
No messages can be displayed if there is a
failure of the instrument cluster and / or the
display. You will not then be able to see in-
formation about the vehicle status, such as
speed and outside temperature, warning
and indicator lamps, malfunction and warn-
ing messages or the failure of systems. Han-
dling characteristics may be affected.
Contact an authorized Sprinter Dealer im-
mediately which has the necessary special-
ist knowledge and tools to carry out the
work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose. In particular, work relevant to safety
or on safety-related systems must be car-
ried out at an authorized Sprinter Dealer.
Warning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose. In particular, work relevant to safety
or on safety-related systems must be car-
ried out at an authorized Sprinter Dealer.
There is a risk of an accident and injury if
this work is carried out incorrectly.