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IX
F R E Q U E N T LY - A S K E D Q U E S T I O N S
QUESTIONSANSWERSSOLUTIONS
There is a discrepancy in sound quality between the different audio sources (radio, CD, CD changer etc.).
To achieve an optimum listening quality, the audio a djustments (Volume, Bass, Treble, Ambiance, Loudness) can be ad apted to each of the dif ferent sound sources, which c an produce audible shif ts when you change the sourc e (radio, C D, CD changer etc.).
Check that the AUDIO adjustments ( Volume, Bass, Treble, Ambiance and Loudness) are adapted to your wishes for each of the audio sources.
The CD immediately ejects.The CD is the wrong way up, is unplayable, does not con tain audio data or contains an audio format that the radio cannot play back.
Check that you have inser ted the CD the right way up in the CD player.
Check the condition of the CD: the CD cannot be played back if it is too damaged.
Check the contents if it is a burnt CD: refer to the advice given in the chapter on Audio System.
For reasons of poor quality, some burnt CDs will not be played back by the audio system.
The CD changer does not play back DVDs.
The CD changer does not play back MP3 CDs.
T h e C D p l a y e r s o u n d i s d o w n -graded.The CD is scratched or of poor quality.Inser t only CDs of good quality and keep them in good condition.
The pre-set stations do not work (no sound, 87,5 Mhz is displayed, etc.).The waveband selected is not the correct one.Press on the BND but ton to retrieve the waveband ( A M , F M1, F M 2 , F M A S T ) w h e r e t h e s t a t i o n s a r e memorised.
T r a f fi c A n n o u n c e m e n t s ( T A ) i s d i s - p l a y e d . I d o n o t r e c e i v e a n y t r a f fi c i n f o r -mation or public announcements.
T h e p a r t i c u l a r r a d i o s t a t i o n i s n o t i n t h e r e g i o n a l t r a f fi c i n f o r m a -tion network. C h a n g e t o a r a d i o s t a t i o n t h a t d o e s b r o a d c a s t t r a f fi c information.
The table below brings together the answers to the que stions that are the most frequently asked.
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F R E Q U E N T LY - A S K E D Q U E S T I O N S
QUESTIONSANSWERSSOLUTIONS
T he rec eption qualit y of the radio station being listened to gradually deteriorates.
The vehicle is too distant from the transmitter, or no transmitter is present in the geographical area you are passing th rough.
Activate the RDS function to allow the system to chec k whether a more power ful transmitter is to be found in the geographical area.
The environment (hills, high buildings, tunnels, underground car parks, etc.) is blocking reception, even in RDS mode.This phenomenon is normal and does not imply anythi ng wrong with the radio.
The aerial is absent or has been damaged (for example after going through a car wash or in an underground car park).Have the aerial checked by a CITROËN dealer.
Cutting of sound for 1 to 2 seconds in radio mode.
The RDS system during this brief sound cut- of f is s earching for a better frequency that might of fer improved reception of the station.
Deactivate the RDS function if the phenomenon occur s too frequently and always on the same journey.
When the engine is not running, the radio stops after a few minutes.
When the engine is switched off, the working time for the radio depends on the batter y charge. The interruption is nor mal: the radio goes into economy mode, cutting off in order to save the vehicle’s batter y.
You have to star t the engine so as to increase the bat-ter y charge.
The message “ the audio system is overheating” appears on the screen.
In order to protect the audio equipment in excessiv e ambient temperatures, the radio goes into an automatic thermic protection mode which results in a reduction in sound volume or stopping of the CD player.
Switch off the audio system for a few minutes in order to allow the system to cool down.
Why is one not informed in real time of a hold-up on the route even though t h e o p t i o n f o r g u i d a n c e b y “ t r a f fi c i n f o ” is activated ?
When you star t up, the system takes a few minutes to c apture t h e t r a f fi c i n f o r m a t i o n v i a R D S - T M C . W a i t f o r t h e t r a f fi c i n f o r m a t i o n t o b e s a f e l y r e c e i v e d (pictogrammes displayed on the map) and make sure that you use the major ar terial roads to have “inform ed” navigation.
Only the major ar terial roads (motor ways and some d ual car- r i a g e w a y s ) a r e f e a t u r e d i n R D S - T M C t r a f fi c i n f o r m a t i o n ) .
I t m a y h a p p e n t h a t a h o l d - u p i s n o t r e p o r t e d b y t h e t r a f fi c i n f o provider.
Why is a diversion not suggested when I h a v e s e l e c t e d t r a f fi c i n f o ?
D o n o t c o n f u s e t h e “ t r a f fi c i n f o ” g u i d a n c e o p t i o n w h i c h c a n s u g -gest a diversion (the “diver t” button appears in the w indow) with t h e m e n u s “ D i s p l a y o f t r a f fi c m e s s a g e s ” o r “ R e a d i n g o f t r a f fi c messages” which af fect only the display without recalculating the itinerar y (no “diver t” button in the window).
To have “informed” navigation with the detour proposi-tion, it is essential to activate the guidance option with “ t r a f fi c i n f o ” .
