
Customer Assistance and Information....... 538
Customer Satisfaction Procedure............... 538
Online Owner Center................................. 541
Customer Assistance for Text
Telephone (TTY) Users.......................... 542
Customer Assistance Offices..................... 542
GM Mobility Reimbursement Program........ 543
Roadside Assistance Program................... 544
Courtesy Transportation............................. 546
Collision Damage Repair........................... 549
Reporting Safety Defects............................ 552
Reporting Safety Defects to the
United States Government..................... 552Reporting Safety Defects to the
Canadian Government............................ 553
Reporting Safety Defects to
General Motors...................................... 553
Service Publications Ordering
Information............................................. 554
Vehicle Data Recording and Privacy......... 555
Event Data Recorders............................... 556
OnStar...................................................... 557
Navigation System..................................... 557
Radio Frequency Identi cation (RFID)........ 557
Section 7 Customer Assistance Information
537

OnStar
If your vehicle has OnStar®and you subscribe to
the OnStar®services, please refer to the
OnStar®Terms and Conditions for information on
data collection and use. See alsoOnStar®
System on page 145for more information.
Navigation System
If your vehicle has anavigation system,use of
the system may result in the storage of
destinations, addresses, telephone numbers,
and other trip information.Please refer to
the navigation system operating manual for
information on stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFIDtechnology is used in some vehicles for
functions such as tire pressure monitoring
and ignition system security, as well as in
connection with conveniences such as key fobs
for remote door locking/unlocking and starting, and
in-vehicle transmitters for garage door openers.
RFID technology in GM vehicles does not
use or record personal information or link with any
other GM system containing personal information.
557

Appearance Care (cont.)
Windshield, Backglass, and Wiper
Blades.................................................. 497
Ashtray....................................................... 187
Audio System.............................................. 238
Audio Steering Wheel Controls................. 300
Care of Your CD and DVD Player............ 302
Care of Your CDs and DVDs................... 302
Chime Level Adjustment........................... 303
Fixed Mast Antenna................................. 303
Navigation/Radio System, see
Navigation Manual................................ 284
Radio with CD................................240, 250
Radio with Six-Disc CD............................ 260
Rear Seat Audio (RSA)............................ 298
Setting the Time...................................... 239
Theft-Deterrent Feature............................ 300
Understanding Radio Reception............... 301
XM™ Satellite Radio Antenna System...... 303
Automatic Headlamp System....................... 182
Automatic Transmission
Fluid........................................................ 411
Operation................................................. 117B
Battery........................................................ 431
Electric Power Management..................... 185
Run-Down Protection............................... 186
Before Leaving on a Long Trip.................... 346
Brake
Emergencies............................................ 313
Parking.................................................... 126
Brakes........................................................ 428
System Warning Light.............................. 208
Braking....................................................... 310
Braking in Emergencies............................... 313
Break-In, New Vehicle................................. 111
Bulb Replacement....................................... 442
Halogen Bulbs......................................... 442
License Plate Lamps................................ 444
Replacement Bulbs.................................. 444
Taillamps and Turn Signal Lamps............. 442
Buying New Tires........................................ 466
560

Mirrors (cont.)
Outside Power Mirrors............................. 143
MP3 ............................................................ 274
MyGMLink.com............................................ 541
N
Navigation System, Privacy......................... 557
Navigation/Radio System, see Navigation
Manual..................................................... 284
New Vehicle Break-In.................................. 111
Normal Maintenance Replacement Parts..... 532
O
Odometer.................................................... 200
Odometer, Trip............................................ 200
Off-Road Driving.......................................... 323
Off-Road Recovery...................................... 320
Oil
Change Engine Oil Light.......................... 216
Engine..................................................... 402
Pressure Gage......................................... 215
Oil, Engine Oil Life System......................... 408
Older Children, Restraints............................. 41
Online Owner Center................................... 541
OnStar, Privacy........................................... 557OnStar
®System, see OnStar®Manual........ 145
Operation, Universal Home
Remote System..............................150, 154
Other Warning Devices................................ 172
Outlet Adjustment........................................ 195
Outlets
Accessory Power..................................... 186
Outside
Convex Mirror.......................................... 144
Curb View Assist Mirror........................... 144
Heated Mirrors......................................... 145
Manual Mirrors......................................... 143
Power Mirrors.......................................... 143
Overhead Console....................................... 161
Owner Checks and Services....................... 525
Owners, Canadian.......................................... 3
P
Paint, Damage............................................ 499
Park (P)
Shifting Into............................................. 127
Shifting Out of......................................... 129
Parking
Brake....................................................... 126
Over Things That Burn............................ 129
Passenger Airbag Status Indicator............... 203
568

Passenger Sensing System........................... 80
Passing....................................................... 321
Passlock
®.................................................... 110
Power
Door Locks................................................ 99
Electrical System..................................... 502
Lumbar Controls........................................ 11
Reduced Engine Light.............................. 217
Retained Accessory (RAP)....................... 113
Seat.......................................................... 10
Steering Fluid.......................................... 426
Windows.................................................. 106
Pretensioners, Safety Belt............................. 40
Privacy........................................................ 555
Event Data Recorders.............................. 556
Navigation System................................... 557
OnStar..................................................... 557
Radio Frequency Identi cation.................. 557
Programmable Automatic Door Locks.......... 100
Q
Questions and Answers About Safety Belts...... 24
R
Radiator Pressure Cap................................ 418
Radio Frequency Identi cation (RFID),
Privacy..................................................... 557
Radios........................................................ 238
Care of Your CD and DVD Player............ 302
Care of Your CDs and DVDs................... 302
Navigation/Radio System, see
Navigation Manual................................ 284
Radio with CD................................240, 250
Radio with Six-Disc CD............................ 260
Rear Seat Audio...................................... 298
Setting the Time...................................... 239
Theft-Deterrent......................................... 300
Understanding Reception......................... 301
Reading Lamps........................................... 184
Rear Axle.................................................... 438
Locking.................................................... 313
Rear Climate Control System...................... 196
Rear Door Security Locks........................... 103
Rear Floor Storage Lid................................ 163
Rear Safety Belt Comfort Guides.................. 37
Rear Seat Audio (RSA)............................... 298
Rear Seat Entertainment System................. 284
Rear Seat Operation..................................... 18
Rear Seat Passengers, Safety Belts.............. 34
569